Brookdale

I feel that the communication levels are not the best. Dad is having some challenges with some of the kitchen staff. The kitchen is open all day, however the level of service is not consistent. I think they could use some more lighting by the sides doors. This is not a gated community. They do offer daily activities. I like that if you need to relocate your loved one to another Brookdale there are no fees to transfer.

We liked the community when we took the tour. The place was clean and neat for us. They had a lot of things to do with the residents. We just did not like the location of the place. It was to far for dad.

We toured this community for my mother in law, and her needs. Our tour went very well. They were extremely helpful, and kind. It was a good experience. Everyone was very kind to my family, and myself. They were great with their follow up, to make sure we were okay.

I did not get to go on the tour of this community. However, the person that I did talk to was great to us. He answered all questions and made sure that he stayed in contact with us until we had mom placed somewhere.

I got to go on the tour and the staff was great. They were on top of everything. The only thing that scared me about the community was that they do not use hoyer lifts and that is what my husband needs. This just would not have been good for us.

Understaffed. Very slow service especially in dining ropm and waiting for CNA/medical assistance. Exorbitant rent increases with no additional improvement in services. More a nursing home feeling than assisted living. Many residents with severe dimentia.that should be in special Memory Care. Food is mediocre at best. Most staff members are terrific. Director appears to be more concerned about building cosmetics than resident satisfaction. A great location. Many nearby medical and shopping facilities, restaurants, etc.

While I toured the Brookdale, I noticed that the rooms and apartments were very small. I didn't care for them at all they were dark and not as bright as others I toured. Also, I went into the dining room to try the food and it took 35 minutes to get a sandwich. It was not the place for me.

I thought this community was very well maintained and kept very clean for there residents. I also could tell that the staff enjoyed there job and where very attentive to all of the current residents and there needs. I just did not like how many full they where and that they only had shared rooms available. My mom would need her own room and I would want to make sure they had enough staff for one on one time with her since she does have memory loss.

I thought this facility was very nice and have no complaints about the way the property looked and was pleased with how well maintained the building was. I just did not like all of the policies and procedures that they had in place for the residents. The location was also a little far for my liking.

This community was fine when we visited. It was a nice clean place. The community did not feel as welcoming as the community we chose. The staff were nice and seemed accommodating.

This community seemed clean. They offered activities. The staff I met were nice and answered my questions. This community was a little farther away than I was looking to drive.

We met some nice staff when we visited this community. It was a little larger than we were looking for. They do offer activities. The community did not seem clean enough for us.

I enjoyed my tour of this property, everything was very well maintained and you could tell they where on top of there cleaning. The only thing I did not like was all they had available was one bedrooms studios. My uncle really needed a one bedroom suit so that he would be comfortable making the transition from a house to a smaller apartment.

After much thinking about our plans, my parents felt this community was not close enough to their home. On the tour it was a good view and insight of the community and they were well educated about the place and friendly.

We had time to tour this community and we got good service that day. The staff were friendly and aware of what we were looking for. However my parents did not think they were close enough to them so we passed the opportunity.

My mother was here for 4 years and they switched her nurses 4 times in one year! It was very difficult to get adjusted to. When we first started off with them, though, everything was very good and everyone was very friendly.

I really like how busy all of the staff was when I had taken a tour of this facility. They all seemed to be working hard and really involved in there work. As far as the property goes there seemed to be a lot of updating needing to happen throughout the entire building. I also did not like how you can smell smoke right when you walk in from the smokers all sitting out front.

My aunt, is now a Brookdale Buck Creek resident. From her perspective, I think she needs someone to check in on her more often and ask her if she needs anything. Perhaps as part of a routine, she could have scheduled appointments for her hair and nails. Maybe you could write theses dates on her calendar and remind her. Also the facility has an odor.

While touring this community, we did not have good vibes. I can not get specific on what it was but I liked the memory care area. They were suggesting with my mother's level of care she could be in another area, but we were not comfortable with that. Also, the male nurse came in to talk with us when we were finished with the tour, we did not think much of him. Not sure if it was an off day but we had not had that experience in any other place. 2 people from my church have their family there and think it is great.

I had visited a lot of different places for my dad and thought this was the best choice out of all them. I really liked everything they had to offer at there community and thought it was a great fit. After they told me that my dad was set to move in he just had to have an evaluation first and then he would be set, however after the test took place they informed me that they could not take him. That was a little frustrating considering they new the state he was in before the evaluation and we where set to move into this facility.