Brookdale

The staff was extremely nice and helpful to not only us but the residents. The patient to staff ratio is 1:4, which is excellent (in the memory care unit). The activities sections (they had 2) were large. The only negative was that the furniture in the activities section could have used updating.

Since mom is still in the transition stage, it's been a little rocky but the staff has been very friendly, accommodating and helpful. After a week she has had an about face in her attitude. (I hope it lasts.) She wants to get involved in activities and has found new interest in her old crafts that she had completely lost interest in at the old, senior, independent living facility. The most difficult part was getting all the information from the doctors to the assisted living facility so they could administer her medication like it's supposed to be.

Cedar Springs was God Sent for our family!! I have talked to several of the staff members there. Our family is very happy with our mother living there. Mom feels safe and loves her patio home. All we have to do is pick up the phone and call with any questions or concerns we might have. I even received a phone call recently from a staff member asking our views of the facilities and staff. We love the follow up process and cannot wait for our mom to get her strength back and begin participaring in the activities! Thanks also to "A place for mom".....this would have been a nightmare. This transition was a life saver because of A Place for Mom and Cedar Springs!

The facility is well kept and properly organized. The staff are helpful to all needs and have the warmest attitude. Everyone is welcomed upon arrival and treated like life long friends. The services provide are properly chosen for the needs of each individual and in any type of therapy. The family members of the loved ones are constantly informed of the progress and treatments. The family is also informed when special events and holidays are taking place at the facility.

We moved my dad into Foundation House, under assisted living, in December of 2014. Overall we have been very happy with this facility. The staff is very caring and there are many opportunities to participate in activities and events. There are two dinning rooms with food available all day. He needed physical therapy at first and was able to receive it right there. He is now needing additional help with activities of daily living. The basic cost is somewhat reasonable, but the add-ons for additional care are quite pricey.

We visited this community when we were looking into care options for our loved ones. This seemed like a nice enough place, but I don't think it would have been a good fit for us. The rooms they had available were a little small, and the community didn't have a very social atmosphere.

Would like to see kitchen Slight urine odor noted Activities quite varied and offered every day from 9:30-7 24 hour staffing

It's always clean and there is absolutely no smell. The staff is wonderfully friendly, they are great. The only complaint is how long it takes the food to get to the table. We are very happy with them.

My Mom was at Emeritus at Canyonview Estates for a short time. They were not able to provide the level of care that Mom needed. It seemed that they displayed the ability to provide the care needed, then when it was time to move in, they did not provide that care. It seemed to me that they were interested in having Mom move in more than her needs. There were lots of misunderstandings. They first announced that the furniture in her unit was included, until move in time, when it was available for purchase. Mom was not given a tour before moving in nor after she moved in. This is crucial for residents after they sign up. Overall this is a great community but not suited for our needs.

Brookdale is trying to be good. There are some talented people there that make the place go for seniors but they are under staffed and under trained. So even though it is a knowable small community they do not effectively communicate to the workers their standards for care. If they did it would really work well. That said it is a clean supportive environment and they meet regularly to assess needs of the residents. They are also open to discussing needs and limitations truthfully. Sometimes adjustments are made sometimes not. But they genuinely want to make it work for their residents.

Everyone at Brookdale Pearland worked very hard to help my mom get settled after she moved in. I would not have survived that first month without Marilyn and Michele. We are very happy with our decision!

Overall I think things have gone well at Brookdale Union Park. It's a nice looking, clean facility, and the staff have been friendly and helpful. We've had a few difficulties with their billing department, which has been frustrating, but my loved one really does seem to enjoy it here, and that is what really matters!

I think they are doing a pretty good job. Everything seems okay. All in all I don't have any complaints except for problems with payment, and I am not sure what happened with that exactly. The staff is okay. It is clean, smells clean. The thing we hear about is the food usually.

The apartment was completely redone, it looks wonderful! On Mom's first day in the community, the staff had already learned her name and she was being addressed by her name. I give them a five+ for friendliness! I believe that you get more than what you pay for in this community. I am very happy and feel that my Mom is safe here in this community.

We visited this community when we were looking into care options for loved ones. If I was to choose a community for my parents, it would be this one. It was the nicest one out of all the communities we looked at. We looked at the Villas and the rooms and just thought it was a very nice place.

New and nice but did not feel any genuine warmth. Staff were not very friendly, did not see much activity.

Overall I think they do a good job at Emeritus at Stonecreek Lodge! It's a nice looking, clean community, and the staff have all been very friendly and helpful. Our experience with them has been a very good one, and I'd recommend them to others looking into senior care in the area!

After only 9 days @ Emeritus, I can say that so far the staff and medical support have been very good. However, it is sometimes difficult to speak with the nursing staff as they are not readily available to answer the telephone. It may take several tries. But when they do answer the phone, they are knowledgeable. I can't speak for the food but my mom says it is good. She is a picky eater. Emeritus appears to be weak in the area of activities for the residents. Appears to be little activity or participation from the residents as well. Most residents don't seem to be very active. Why, I am not sure.

This was the first place I looked at and seemed to fit the need perfectly. This is now Mom's place and has been for nearly 2 months, with future years in the plan. Really hard to rate some of the categories if not there all the time. I have been with mom for a lot of the activities and she very much enjoys them as do I.

This is overall a good community. My biggest concern is the food service is slow. Residents are sometimes lined up for 10-15 minutes outside the dining area before they are seated for dinner. The food is of fair quality. It is rather bland at times, but this can be understood. This seems to be a good safe place for my Mom and a great value for the amount we are spending. It seems well staffed except for the kitchen area. The wait times for food area are pretty bad. My Mom has not been involved in the activities available but we would like to see more available to the residents.