Atria

There was only one very hostile staff member. There is a very nice, new executive director.

Quality of care is a tough category. My husband lived in Atria for two years. You must be a constant advocate to ensure a high level of care. The level is dependent on the attitude and experience of the staff and in over two years we experienced many changes in staff and management. I'm comfortable with Atria overall---- very nice community for our seniors

Atria Park made a lot of promises in the beginning but they were not kept. The rent and care prices keep going up but services don't go up.

Nice facility, always short on housekeeping staff. Much better for independent residents. More money than what you get for limited services.

The facility is nice and clean. Many activities and performances. People are nice. I would suggest to add fitness center, and the nutritionist for food due to everyone's health needs is different.

We are getting slowly and surely adjusted to the new system and the new environment The people are nice, helpful and friendly. It has almost been [date removed] now that we are here at Atria Tarzana. This is a friendly, safe and secure facility. As of now We are happy that we made A wise decision.

All residents say Food is Awful and they run out of simple things to drink and eat. I would also like to add that the cleaning that should happen weekly is so slight you cannot notice it was done. Unhappy with that !!!! It's important to keep everything and everyone clean to prevent the spread of illness.

We placed my dad in atria and were so pleased but his needs and increased level of care demanded that we move him unfortunately after just 6 weeks or so. He was too high risk and didn’t adjust well. [name removed], the nurse was exceptional and worked hard for my dad.

Experience in the community is good. Staff and residents are friendly. When my loved one has asked about personal appointment rides or internet issues staff has left her feeling like a nuisance. This is unfortunate because those were services promised during touring and lease signing.

Atria Woodbriar Park has worked out very well for our family member. One can be assured that your loved one is safe and well-cared for by the staff. The staff are friendly, caring and the residences are treated with dignity. The meals are very good and the dining area as well as common areas are a welcoming atmosphere providing opportunities to meet new friends. Atria Woodbriar's location is ideal in proximity to Falmouth Hospital, medical offices, shops, entertainment and environmental areas. Most of all, our loved one is content living at Atria Park in his new residence.

The facility is really nice. My mom seems well cared for and happy. The apartment is really nice and the view is fantastic. I have never seen any bugs anywhere in the building and there are no strong odors. The other residents are friendly. I would wish for a bit more communication between the staff and the families because my mom doesn't always remember to tell me about stuff. I don't know enough about what the activities are like to say.

People were nice. Trouble with their necklace for help. They must have changed the battery at least 6 times a day instead of checking if it was defective. Called for staff to take me downstairs for appt but never came. So I had to push my wheelchair down the elevator myself and try to walk there. Luckily there was a private nurse and she helped me to the lobby.

I was just disappointed in not being told about the 1 month non refundable fee that is applied to the beginning of the stay. Which I would have paid and did. It seemed a bit sneaky to me. Otherwise it's a lovely facility and everyone is great. If the location works for you it's lovely. The l9cation ultimately didn't work for us and their manhattan location was not in our budget

The building and staff are the best but there are some issues with the food being cold and waiting a long time to be served All service provided like the salon and physical therapy are great.

Wonderful place for Mom. Lots of activities if you want to attend. Staff is always professional, courteous, friendly and seem to take a genuine interest in the folks who live there. Nice and clean too. Only negative is the restaurant. It is restaurant style dining. Very slow service, never have enough help. Servers usually forget to bring the food items you requested. Food is not very good. You can always get a deli sandwich, grilled cheese sandwich, or a cheeseburger if you don't like the 2 menu choices. It seems many of the residents complain, but change is slow.

Our loved one has since moved out, but what we liked the most about Atria Woodlands was their friendly staff. We would recommend this community to other families for independent living and light assisted living -- not for someone who is genuinely struggling with day to day

What I like the most about Atria Grass Valley is the distance from my residence and I would recommend this community to other families based on the experience we have had so far.

My father stayed at Atria for 4 weeks. Overall, we were very pleased: the staff was friendly and accommodating, the food was varied and delicious, the activities were engaging and fun, and the room was spacious - they made my Dad feel welcomed and valued. However, it took more than a few days to get everything right in regards to his medications and the required paperwork, and no one was available to orient us to the facility for a few hours. Taking everything together, we would definitely return to Atria when the need arises for a short-term stay.

Overall it has been a positive experience but my mother-in-law has had some health issues that have not let her fully experience the community activities.

I have seen large roaches, multiple times, and have had a problem with the laundry multiple times. I believe whites and colors, are not separated. Staff is excellent and very responsive, as is administration. Food vendor, needs to be addressed. Almost everyone complains about the food. I would like to see more live lectures versus movies, in place of lectures.