US Skilled Serve

Best for singles; not really equipped for a couple. A bit funky, but in a nice setting. Accommodations are humble.

It's a really nice place, workers are really nice. Care on the other hand is not that great, from what I've see is not good. To many people getting injerd residents and visitors. I went in one day to find my loved one injerd. Cuts and bruised all over the face. It's sad to see our loved ones like that. I wouldn't recommend this place to anyone

Rose Gardens is a very grossly nasty place under horrible leadership! [name removed] is the most dishonest individual I have ever met! My brother was only there 4 month and lost 15 lbs! He was denied ADLs and he is a Stroke Patient unable to care for himself. [name removed] said he was misdiagnosed and basically faking his condition. [name removed] and the office staff especially stick together and back each others lies. My brother room was unsafe with hazards all over, he was maybe shave 3 times during his 4 month stay. My husband and I visited and tried to clean his room and move hazards out of his way. They refused entry for two months and I had to involve ombudsman, shortly after the retaliation started! They called police on my disable brother with allegations of attack! He is in a Memory care facility w/brain injury pt. And Alzheimer’s and dementia. They had the BLACK man taken to jail! He wears a depends and this traumatized him greatly. He is now in hospital where he remains. Run from R.G

we toured Foothill and upon first impression it was terrible. the first thing we were told was, "your loved one is going to fall, there will be incidents were she'll be hurt, so expect to receive calls in the middle of the night". this was very upsetting to hear; we left as soon as possible.

Very run-down. Memory care patients just sitting around, not doing anything. Staff seemed to be trying their best, but it was all very sad.

I decided to tour places after hours. After all, everyone is at their best during right!! All I can say is this place was deceiving. On the outside, it an old, out of date, 1 story apartment complex but when you drive to the office, the grounds are magnificent. It's filled with mature trees and beautiful landscaping. It definitely hides its many flaws: walkways are terribly uneven, blind spots everywhere, smelled like urine in the dining room, residents just sit for hours, activities are very elementary, staff is very young and not engaging. I noticed 2 caregivers out of the 50+ residents there. So VERY understaffed!! On a tour, the Manager wouldn't stop talking about himself and his accomplishments for 2 hours! Ridiculous!! There are no outings (as posted on their site), no outdoor monitoring for the residents who wandered, the rooms were small and shared. The private room isn't THAT a private apartment. It's basically a small room with it's own bathroom in an apartment shared by a total of 5 residents. NOT private at all but they'll charge you as if it is. To many hidden red flags.

My mother in law was at Rose Garden from [dates removed]. The level of care was very poor at best. She was assaulted twice by other residents and when she fell and broke her hip in [date removed] we were not notified. They simply got her up and sat her down. She was unable to walk so they just left her there in pain. We removed her at that point and paid what we thought was the final bill. They continue to bill us, now $22,810 even though she has not been there for months. I have spoken to the staff there and they tell me there is nothing they can do about it. That the corporate office makes those decisions. They have been unwilling to provide us with someone we can talk to. This is total BS. Alzheimers is a terrible disease and those who take advantage of the families should be tried as criminals. DO NOT TRUST THEM WITH YOUR LOVED ONES. I would give MINUS 5 STARS if that was an option.

I visited Rose Gardens at the beginning of February because I was looking for a place for my father. I was there for 2 hours and that was enough time to decide it wasn't  the place for my father. It looks great and was clean but I didn't see the residents getting the attention they needed or deserve. One woman walked around in soiled pants the whole 2 hours I was there. She even walked into the diningroom a couple times, walking by the nurse station and a couple caregivers and no one seemed to care. If they caregivers weren't willing to help when  there are guests visiting, then there is no telling had bad it is when no one is watching. I wouldn't recommend this place.

I visited Rose Gardens at the beginning of February because I was looking for a place for my father. I was there for 2 hours and that was enough time to decide it wasn't  the place for my father. It looks great and was clean but I didn't see the residents getting the attention they needed or deserve. One woman walked around in soiled pants the whole 2 hours I was there. She even walked into the diningroom a couple times, walking by the nurse station and a couple caregivers and no one seemed to care. If they caregivers weren't willing to help when  there are guests visiting, then there is no telling had bad it is when no one is watching. I wouldn't recommend this place.