Traditions Management

Overall our experience with Brookdale Medina has been a good one. It's a nice looking place, and the staff seems friendly and professional. Really the only complaint I have is that there were a few things they offered us during the sales process that haven't been delivered on, but nothing major. It's a nice place, overall.

The people there are friendly. It's a nice facility. It's probably as good as the other facilities out there. My only concern is the slow response. They seem to be under staffed. When my mother needs help going to the bathroom, they take a long time to come help. Other than that, it has been a pretty good experience. Everyone is nice. I would recommend the Emeritus at Lakeview. It's a nice place to live.

They helped a lot with the move-in process, and have been very helpful all throughout. It is a great community, nice facility, and wonderful staff. My only critique would be the food. It's not terrible, but it is not fresh quality food either.

We visited this community when we were looking into care options for a loved one. Meadow Brook was a very nice looking community, but I don't think it would have been a great fit for my loved one. It was a very "fancy" looking place, lots of marble, etc, and I think my loved one would be more comfortable somewhere with a more homey feel. The tour also felt a bit impersonal, they just jumped right into the floor plans and pricing without showing us why it would be a good place to live.

Very lovely facility. Staff was knowledgeable and friendly, food was very good. However, this is really an AL/MC facility that accepts people for independent living. The majority of residents are intended to be either in AL or MC. While the place is gorgeous and the price is right, this is not what we are looking for.

Unfortunately our experience with Emeritus at Lakeview was not a long one, but overall I liked what I saw during my loved one's time here. It was a clean, well kept facility, and the staff were friendly and caring.

My loved one was here for a brief respite stay, and overall I thought they did a good job. The facility itself was well kept and clean, and the staff all seemed friendly. There were a few areas they could have done better, however. My loved one is a strict vegetarian, and they were not very accommodating when it came to meals, she was mostly served pasta with marinara sauce. They also did not manage to get the television in her room working until a few days into her stay.

Very nice staff. Very open and bright.

Clean, nice presentation and follow-up with reasonable pricing. Residents looked happy and well cared for in the dining hall.

Moved my mother in a month and a half ago, from another assisted loving facility, that had gotten too expensive for her budget. I was impressed with the homey feel that I felt instantly when I walked in. It is beautiful and the staff is super nice and caring. I would totally recommend Hillen Vale and actually have already !!!

Overall they seem to do a good job. It's always very clean, and the staff are friendly and caring. I feel like one area they could use improvement on is the activities.

I think it's pretty expensive considering all he's getting is his meals and he was living in a little cubby hole. He was there for respite care for 3 weeks. His room was all the way down the hall and he has trouble walking so that wasn't great but I know it was all they had available. The food got shakier but then he's a meat and potatoes guy, not a health nut. I think they had some healthy stuff but then they were also having hot dogs and I thought, you know, we're paying the big bucks so I think they could have better food. I noticed that the carpet needed to be replaced. It was worn and raised in places - that can't be very good for people who have trouble walking. Maybe they have replaced it by now.

My mother was there for a day. We chose it for the location and because it's a really nice community. If my mother ever does needt to go into a place, that is the community I would choose. I would definitely go back.

very pleased with the facility Mom is still in Skilled unit and evaluations are being done today by Emeritus folks to determine level of care she will require

Talked with the director. Best option so far. Would have to use hall wash room but it has whirlpool tub and no barrier shower. I liked the dining room and fireplace room for gatherings. Also had separate tv room. They have a hoyler but only had underarm sling would have to order full sling.

I would recommend Brookdale Zanesville; however, it is with caution due to the community being private pay and them not accepting Medicare. The community is having some staffing issues. There are not a lot of activities going on due to the pandemic My loved one likes the food in general and the community has a new chef coming starting March 1st.

My loved one requires attention in the evenings and I think that the evening care has been lacking recently.

Traditions is a very nice facility and the staff have continued to be very positive and nice. However, just like all other communities right now they are struggling with a lot of turnover. They offer a shuttle service but have no bus driver to take the residents to and from their appointments so the maintenance team is having to step in but they are only able to take the residents to appointments that are in close proximity to the community. Our loved ones doctors office is much farther so we have to pay extra for her to get to and from which is becoming expensive. They also lost their cleaning service so that has lacked a little, but we do know they are actively hiring.

we did a Virtual tour with this community. It was very informative and they answered all our questions. the tour was good but i understand that at the time the restrictions, but I would have like to seen some of the community.

There has been a lot of staff turnover, which has been a concern. Like most places, they have some excellent staff, and some what I would say lazy staff. For many months now, my loved one has not consistently had the showers she's supposed to be getting twice a week. We've addressed the issue, and they'll improve for a few weeks, and then it will get worse again. It seems to be a problem with the aides. When I call and talk to management, they tell me she's on the schedule that day, but then it doesn't happen. Laundry is great, and so is housekeeping. The food has been good. Medication management and injections are handled by the nurses, and that's been fine. There's a lot of strengths, and a couple of weaknesses. My loved one had a bad fall, and the responsiveness at the time as well as since returning from medical care has been excellent.