Tharon Management

I really like the staff. The problem is that I don't think my loved one is getting showers and being changed. I have to change their clothes and sometimes it looks like they have been in the same clothes for days.

Overall I am pleased because my love one is not complaining. There are some issues that I see that I would change but overall I am pleased. The general staff has been good. We chose the facility because of the staff. The food and furniture/furniture repairs could use some improvement.

Staff is attentive and has responded to any concerns I have. They keep me updated on any needs my family member has. Gardens are very pretty and they have many activities to involve the family. I would highly recommend.

I would overall recommend the community. My main frustration is that the ownership tried to drastically increase rates this year. The management at the facility worked with us to help minimize the increase in costs, otherwise, the proposed increases from the ownership group would have made staying at The Gardens of Modesto cost prohibitive.

What our family likes the most about Sunlit Gardens is the staff members, they really do seem to care about the residents there. Based on the experience we have had so far, we would recommend this community to other families.

I would recommend the community overall. It is a nice facility that has a good staff.

The residents steal stuff it's really frustrating Even if you have a name on it! So basicly your Loved one can have nothing of value! Other than that it's ok ! Clean pleasant staff and residents seem happy! Very pricey!

Sunlit Gardens has caring staff, good food options, and limited but helpful activities. I appreciate how they have separate buildings for different stages of dementia/Alzheimer's. The facility is older and smaller than many facilities in the area, but it's well maintained. Staff turnover has been a recent issue, but other than that, I've been very happy with Sunlit Gardens.

I liked the smaller dinning rooms. I would recommend them in and yes the communication is good. The experience was good.

My dad has been here for over two years. Most of the staff are drawn to this type of work and really care about the residents. If there are any issues, I bring them to the management and they are addressed and remedied.

I would recommend it. We picked this community, because it was recommended by A Place for Mom.The residents seemed happy for the most part.

The activities were fine - just not up my dad's alley (he's hard to please). We had just a couple small complaints about care, hence the 4 rating. Best: responsive staff, push button necklace for when he needed help, flexible meal times, friendly. Nice patio/indoor spaces- this was very important for us. Worst: I think they forgot to do his laundry on laundry day. His bedroom was very sparsely furnished.

All areas of the facility get high marks. Staff is always ready to help in any way possible.

My loved one refuses to go to any out of the house activities so I can't really rate that. Activities in house seem to be ok. They don't seem to be able to help me get her clothes or other needs and I love out of state with no way to return what she doesn't like or what fits. They don't seem to be able to control what she eats and she has gained 20 pounds in 1 year. At [fee removed] a month I think I should be getting more help as my loved one is self sufficient and doesn't require help with anything.

Pacifica is a lovely place for my mom. She feels very welcomed by all the staff. Everyone is very friendly and helpful. All of the amenities are well kept and the facility is clean. Care is a bit pricey.

The apartment size is just fine for mom. Amenities are good from what I know. Mom's not a social bug, so she doesn't participate in activities so much. They have just seemed a bit short on staff lately. All in all everyone is friendly and very peaceful. Mom's happy here. The courtyard rooms are what makes this place, being able to look out and see the courtyard with flowers and such is makes mom the most happy. They do have inside rooms also.

Unfortunately, my dad didn't get to spend too much time at Aegis at Shadowridge before he passed. The staff at this facility was excellent. I didn't meet a single one who didn't seem caring. The food was very good. I actually wanted to spend time there with my dad. I would recommend this facility to family and friends.

Overall: Good job. Areas of opportunity for consideration: 1. When calling in, often no one answers the phone. 2. When asking a question at the front desk, I would sometimes get conflicting responses from previous person. If you don't know an answer ...it is ok to say I don't know...then go ask for help. 3. Risk, if no one is at the desk in the front, there is a risk of unwanted entry and departure.

Had some issues with billing but the Director got on top of things and straightened it out. The Director is 5 out of 5. The facility is not "high-end" and this makes it a good fit for our family. It is 5 out of 5 for meeting our needs. Quality of care might be higher since in our case care is also being provided by Hospice. The concerns we've had about oxygen might be on Hospice, not assisted living.

The employees are very friendly and caring to be good. I don't see too many activities and I've seen multiple patients wandering around with no shoes. There were other patients sitting in their own urine while eating lunch. We did tell an employee, but they didn't do anything. I'm not sure if he gets more care because we show up. Overall its a nice community but the activities and potentially the care could be improved.