Priority Life Care

My sister [name removed] lives there. Overall, it is good. She is younger (age 69) and in better health than most, so she realizes that she may not need to be there. She feels the overall care is more consistent with an extended care nursing facility than an assisted living facility.

They oversold the care they can provide. The staff are very sweet but they seemed short staffed. I rarely saw an activities happening. The apartment was a nice size. Communication with the ED was poor. Communication with the DON was good. He liked the food. It's a good place for people who don't need a lot of assistance.

She has a studio apartment with a patio door. Which is perfect for her and she loves it. The only concern is that the facility seems to struggle with getting reliable and knowledgeable help for the weekends. The weekday staff appear to be dependable. She has commented that the dining room is somewhat understaffed.

Residents nursing care is really great - fantastic job and residents feel safe and comfortable Food-common feedback is that food is bland- which I understand some residents cant have salt - but for those that do - make it available. What about the opportunity to serve breakfast for dinner sometimes? Communication - communication improvements are needed and being addressed. Facilities and activities are great - very comfortable environment.

I am giving four stars only because they're short staffed especially on the weekends. The staff is phenomenal. The explanation of the first months rent wasn't real clear. It seemed high, but I just accepted their explanation. Because I trust them. Food service is top-notch. Several times I've had to take out my mom's garbage and straighten up her room only because they do it once a week and like I said they're short staffed. the rest of the facility appears very clean and very warm and inviting. I do not regret one minute that I chose Tawas Village.

The staff was very patient and thorough in the tour. Also answered many questions regarding daily living at the facility inclusive for any participant's level.

The staff are great but a lot of overturn....food according to residences could be better....meat tough, not enough variety, activities good....cleanliness is pretty good, could always be better. Only have upright sweepers with no attachments so anything with upholstery seems neglected. Cable is Poor quality, even in common areas....for the price $[removed]+/month could be upgraded!

I don't have much to say about my experience cause I mainly just go for lunch and dinner. I don't do activities cause I prefer to watch Tv. But when they have entertainment I will go and do that.

I thought the care at Celebration Villa was very good and I liked everyone that took care of my cousin. Unfortunately he was only there two weeks before he passed away, so it was a very short stay. On the cost side, you have to give a 30 notice when leaving which I was aware of, but didn't think it included passing away there, so had to pay for 6 weeks for a two week stay. Just make others aware of that clause

Maintenance requests were frustrating we had purchased a ceiling fan for the apartment and were told the maintenance staff had to be the ones to install it Not surprising for liability reasons. However, the fan was taken out of the box and never installed. So we were unable to return it after she passed because it was opened but it was never even installed. Additionally, we had some concerns of some protected patient medical information being released to unauthorized individuals. We did escalate this concern to administration and were informed it was addressed.

We felt that Celebration Villa was a good fit for my parents. Our main reason for beginning the search was to get them closer to us. We found a place only 4.5 miles from our house. Its a 2br, 2 ba, with den condo. We can check on and help them easily as needed now and the veterans administration provides caregiver services 3 days a week in addition to doctor and nursing come to the house as needed.

I met and talked with a few of the residences there and they informed me that they love it there. So that says alot about the facilty.

My mom didn't participate in all the activities, but my sisters and I saw all the nice events available. From what we viewed, Celebration is a wonderful facility. I have encouraged others to entrust their loved ones there. The staff was very kind. [name removed] was so sweet.

They have been pretty good so far. My overall experience was/is pretty good. [names removed] were great and really helpful in the initial process. All the staff have been friendly and seems to keep us informed when anything happens. The cleanliness has been good as well and I never find my mom just sitting in her room.

Smaller facility, very personal Great supportive staff I would recommend to others

The facility was very nice. The room we viewed was near an exit which is highly desirable. The staff we met were very friendly and helpful.

I know he likes the food a lot. A negative is not a good smell of the place. They are redecorating so maybe it will get better. He says when he calls for help it takes them a while to get to him. He gets in moods where he wants to leave. But I don't know that might be just him being difficult. The rooms are ok. Nothing great but ok. He is supposed to be getting highest level of care so it's very expensive. We still have to arrange all of his dr appointment and transportation. I think they should be doing that

It's a very nice place. They've redecorated the building. All the workers there are very nice. My mom always says the food is good. Everyday they have activities planned for the residents. Sometimes they have outings for them also. They have a beautician every Thursday if you need your hair done. Pedicure and manicure if you need that too.

Very well priced for value. Very nice social offerings and big apartments. Staff is upbeat, care is good. Took 1 point away bc administration seems a bit disorganized as they transitioned to new ownership.

We really liked the facility, but we noticed there weren't a lot of employees in the facility. [name removed] is extremely knowledgeable on memory care and all faucets of senior care. An excellent resource for the patient and their families. The memory care unit is a little under our expectations.