Merrill Gardens

One of the main issues we have had is the doctor [name removed] is very not attentive to texts from families. When he was going down to eat, the meals were great and he had no complaints. I think it is a great value for the money, they take care of his medications, the nurses listen to what he needs, and he's got his own apartment. What I would like to see happen is for there to be some very clear communication between the bus driver, the family, and the resident that says this is who and how you call to get a ride somewhere. That is something that was not clearly communicated to us from t he beginning, so we have been taking him to his appointments and I think that would be very helpful.

They really make everyone feel like one big family. The staff look out for the residents and go above and beyond to form relationships with them, they genuinely care. I would highly recommend Merrill Gardens to others looking.

The staff have been extremely friendly and helpful. The food has really gone downhill in the last few months I think due to staffing shortages, but in the beginning it was great. I really have had no issues and would recommend Merrill Gardens to others.

The tour guides were awesome. The other community that we went to seemed to be interacting more with the community. It was a nice and clean community there was just another community that stood out more.

Merrill Gardens is a beautiful facility in a great location. The staff members are so friendly, and everything here is just above and beyond. Our chef is amazing they never cook the same food its beyond delicious. Right now the activities are shut down due to covid but when we do have activities they are awesome, we have some wonderful social directors. I have a pent house here - two bedroom, with an extra room and I just love it

They have said nothing but glowing things about the staff. The apartment was turned over from someone who moved out and they did a fantastic job of getting that all ready for them as well. They are very easy to work with and great with communication. I have overall been very pleased and my parents are happy here.

I love the way the community is decorated, it is so bright and cheerful. The food here is amazing, I love the food. The people who work here are so helpful. On the day we had the big snow and some of the staff couldn't make it in, the mangers and maintenance team was out serving meals to the residents in the dining hall.

My husband and I have been living at Merrill Gardens for six months so far and look forward to many more. The staff is competent and caring; the residents are friendly and engage with each other in the various activities made available by the staff. The food is delicious and attractively presented. Our apartments are comfortable and cleaned regularly. When we have appointments outside of Merrill Gardens, rides are provided. I would compare life at Merrill Gardens to living at a beautiful resort. We are grateful to have such a lovely place available to us at this stage of our lives.

I am getting great feedback from my mom about Merrill Gardens. She absolutely loves the food and raves about it, the meals are chef prepared. It is month to month so you are not stuck in a long contract. I would definitely recommend to others looking.

We had an amazing tour with the Ackerly and thought it was a great facility, it just came down to the location for us.

[Name removed] took my wife and I on a thorough tour of the facility and offered us additional information on how to seek financial aid through the VA. She helped us better understand how to navigate the complex world of finding the best-fit assisted living facility for my mom. We will add this facility to the top of our list. Thank you!

They were very caring, everyone there. They truly cared about the people who lived there. The building was very nice and clean, which is one of the main reasons we put her there. It didn't feel like a facility. It felt like a home.

The community is very lovely, they have nice quality furniture throughout and very nice art work. Nothing is cheap or cheesy - for example they have real flowers and not plastic ones. There are plenty of activities to participate in, and even though it is a little expensive it is worth it and we would recommend to others.

I have been here six months and am pleased with the facility and staff. The house keepers and dining servers are excellent and hard workers. My apartment is comfortable and I am happy with it. I appreciate the work [name removed] did in the apts so I could put the best me for me. I have made many great friends in this facility.

I love this place, it is so nice here.

The staff has really helped with my adjustment. Their hard work really pays off!!!

We like that it is a newer facility and even though it is independent living here is accountability there with the staff to check on our loved one. They have an automated system so if the residents don't push a button by a certain time in the morning the staff come to check on them. Also our loved one was able to get an ADA apartment that is well suitable for her needs.

Always a kind word from everyone.

All staff very friendly and helpful with and concerns.

I love the apartment and community. People are super nice.