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Discover LCS’ resident-first approach to independent living, assisted living, and memory care at 116 LCS locations, including multiple Best of Senior Living Award winners. LCS has 4,252 reviews and an average review rating of 4.4 out of 5. For three consecutive years, LCS has won the J.D. Power Award for top customer satisfaction in independent living communities. To support its track record of excellence, LCS has created signature experiences with maximized community safety, guidance for residents’ holistic well-being, and innovative care for residents with Alzheimer’s and other forms of dementia.

9.1

Review Score

4,252 reviews
116 communities
15 senior living award communities
Starting from $X,XXX/mo
4 community videos

LCS community listings

Showing 116 communities
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Havenwood of Buffalo

150 Division St E, Buffalo, MN 55313

Starting at$X,XXX+ monthly
15
15 Photos available
9.9
Review Score
55 reviews

Havenwood is definitely a five-star. I’d give the highest marks. I live at Havenwood and I have guests come in from outside the Community. The kitchen staff is amazing and everyone loves the staff and the...

Provides: Assisted Living, Memory Care

Clarendale of Algonquin

2001 W Algonquin Rd, Algonquin, IL 60102

Starting at$X,XXX+ monthly
20
20 Photos available
10
10 Floor plans available
9.9
Review Score
311 reviews

They are very easy to work with. Friendliness- Even my mom commented on that. I am happy with the medical staff. I wish more of the support staff was female. My mom expressed that she is uncomfortable...

Provides: Assisted Living, Memory Care, Independent Living

At Clarendale of Algonquin, we offer a variety of community features. Residents can enjoy regular off-site adventures and excursions. Cats and dogs are allowed in private quarters. Indoor and Outdoor parking available at our location. Our purpose-built community has the advantage of specialized...

... Read more

Clarendale Six Corners

4715 W Irving Park Rd, Chicago, IL 60641

Starting at$X,XXX+ monthly
12
12 Photos available
9.8
Review Score
41 reviews

We were thrilled with the accommodations. My mom's room was decorated in soothing colors, soft pillows and beautiful artwork. It was like a wonderful hotel. The staff were friendly and attentive. No place is...

Provides: Assisted Living, Memory Care, Independent Living

Clarendale Six Corners is Chicago's most anticipated senior living community now open for you to experience! On a triangular corner of Six Corners in Northwest Chicago, Illinois, you’ll discover 10 floors of casual sophistication, superb hospitality services and great amenities.You'll enjoy...

... Read more

Clarendale of Mokena

21536 South Wolf Road, Mokena, IL 60448

Starting at$X,XXX+ monthly
9
9 Photos available
15
15 Floor plans available
9.7
Review Score
145 reviews

I have toured 4 places by recommendations by people in the community. This was by far my favorite for many reasons, including ease of going on waiting list, moving parents to the facility, price, cheerful...

Provides: Assisted Living, Memory Care, Independent Living

Clarendale of Mokena is the only senior living community in The Village of Mokena. It is also the newest such community in the greater market area to offer three integrated lifestyle options under one roof - residential living, assisted living and memory care. Clarendale of Mokena creates an...

... Read more

Broadway Cityview

5301 Bryant Irvin Road, Fort Worth, TX 76132

Starting at$X,XXX+ monthly
22
22 Photos available
9.7
Review Score
60 reviews

Overall, the experience has been positive and we've received a lot of attention and care. However the dining room has problems. On a couple of occasions I have had to go find someone to wait on us after 25...

Provides: Assisted Living, Independent Living

WELCOME HOMEDiscover Broadway Cityview.Deep in the heart of Texas, you’ll find a worry-free life of freedom and independence at Broadway Cityview in Fort Worth. Create the lifestyle you want in a vibrant community with all of the small-town southern charm you’d expect. Whether you're looking for...

... Read more

Windsor at Celebration

1370 Celebration Blvd, Celebration, FL 34747

Starting at$X,XXX+ monthly
13
13 Photos available
7
7 Floor plans available
9.7
Review Score
66 reviews

It is beautiful. The staff is great. But it is more expensive than other ALFs. For those that can afford it, it is the best AFL in the Orlando area.

Provides: Assisted Living, Memory Care, Independent Living

At Windsor at Celebration, you will find an unmatched choice in modern senior living with the coveted Celebration, Florida, destination location. This residential, independent lifestyle features top-shelf, specialized services and amenities, cutting-edge technology for resident security and...

... Read more

The Delaney at Parkway Lakes

21700 Bellaire Blvd, Richmond, TX 77407

Starting at$X,XXX+ monthly
20
20 Photos available
6
6 Floor plans available
9.7
Review Score
82 reviews

I have been here for about 2 years and I am very comfortable. The Delaney is a very neat, clean and organized, and the staff makes me feel home. There are some improvements that need to be worked out but...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to retirement living the way it is meant to be. At The Delaney at Parkway Lakes, you can enjoy life on your own terms. Take your pick from comfortable and spacious one-bedroom and two-bedroom floor plans, each designed with the casual elegance that's so popular today. Bright, sunny...

... Read more

Havenwood of Richfield

245 76th St W, Richfield, MN 55423

Starting at$X,XXX+ monthly
9
9 Photos available
9.7
Review Score
37 reviews

Nicely laid out with plenty of spaces to visit with other others Tasteful decor with a touch of the holidays to bring cheer. Friendly staff with a willingness to help and correct any issues that come...

Provides: Assisted Living, Memory Care

The Brielle

140 Friendship Ln, Staten Island, NY 10314

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.6
Review Score
85 reviews

I recently decided on having my 93 year old mom reside at the Brielle. My dealings with Mike and especially Alice Campbell made my decision so much easier. Alice was there to lend guidance and answer any...

Provides: Assisted Living, Memory Care

A cozy community, The Brielle is nestled along 10 acres of lush wooded greenery. With multiple hospitals in the vicinity of the community, the closest is less than 3 miles away. Explore the city of Staten Island, New York, with a zoo, golf course, museums, beaches, and nature preserves within...

... Read more

Amavida at Lakes Park

7820 Fanning Court, Fort Myers, FL 33907

Starting at$X,XXX+ monthly
70
70 Photos available
21
21 Floor plans available
9.6
Review Score
55 reviews

We were there for 4 months. The aides were capable and kind. His room had a nice view of the courtyard and there was plenty of room in the community for walking around. We were able to access the other...

Provides: Assisted Living, Memory Care, Independent Living

Welcome to Amavida, a 32-acre, resort-style senior living community in Fort Myers, Florida, designed for those who have a love of life. Amavida offers independent living, assisted living, and memory care, as well as on-site professionally staffed Wellness Center. Residents and their loved ones...

... Read more

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Clarendale Clayton

7651 Clayton Rd, Clayton, MO 63117

Starting at$X,XXX+ monthly
18
18 Photos available
13
13 Floor plans available
9.6
Review Score
41 reviews

What a fantastic place to live. We have no concerns or worries about our move here. It already feels like home. The staff made it easy to move here. They were prepared for the day we moved here from the...

Provides: Assisted Living, Memory Care, Independent Living

The Avalon of Lewis Center

8875 Green Meadows Dr, Lewis Center, OH 43035

Starting at$X,XXX+ monthly
30
30 Photos available
9.5
Review Score
55 reviews

We could not be happier with Avalon. From the very beginning the staff went out of their way to help mom feel welcomed and a part of the community. All the staff is very friendly and personable. They have...

Provides: Assisted Living, Memory Care

Welcome to The Avalon of Lewis Center!If you’re looking for a community that understands and honors you as a unique individual, you’ve come to the right place. We understand you probably have many questions, and we’re here to help make the process as simple and straightforward as possible. In...

... Read more

Richmond Place

3051 Rio Dosa Drive, Lexington, KY 40509

Starting at$X,XXX+ monthly
26
26 Photos available
5
5 Floor plans available
9.4
Review Score
176 reviews

A Place for Mom has been extremely helpful in finding the perfect place for mom. The transition was smooth and staff went above & beyond in being helpful. We appreciate the care and services mom receives.

Provides: Assisted Living, Memory Care, Independent Living

Located in an exclusive neighborhood in Lexington, Kentucky, our community features beautifully designed independent senior living apartment homes, personal care apartments for residents needing help with the activities of daily living, and memory care residences for those with Alzheimer’s...

... Read more

Clarendale of St. Peters

10 Dubray Dr, Saint Peters, MO 63376

Starting at$X,XXX+ monthly
18
18 Photos available
9
9 Floor plans available
9.4
Review Score
76 reviews

I would score the service as 5 stars. The apartment is well equipped w/ full kitchen/appliances, pantry, adequate closets/ storage, laundry room w/ washer/dryer, spacious living/dinette, bedroom and walk in...

Provides: Assisted Living, Memory Care, Independent Living

Clarendale of St. Peters senior living community offers extraordinary independent living, assisted living, and memory care all under one roof. Service-rich, yet as comfortable and welcoming as a friendly village, Clarendale of St. Peters keeps you connected to the people and places you love most...

... Read more

The Clare, a CCRC

55 East Pearson St, Chicago, IL 60611

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
4
4 Floor plans available
10
Review Score
32 reviews

Mom moved into The Clare at the start of the year and so far it’s been a very good experience. The staff has been so friendly and kind, and mom is making use of the amenities. We have dinner with her quite...

Provides: Assisted Living, Memory Care, Independent Living

The Clare rises as an integral part of downtown Chicago—with the blue of Lake Michigan at one hand, the proud skyline at the other and at its feet all you could ever desire for enrichment, excitement and fulfillment. This premiere retirement residence and the unique lifestyle it offers await you...

... Read more

Sandhill Cove Retirement Living

1500 SW Capri St, Palm City, FL 34990

Starting at$X,XXX+ monthly
3
3 Photos available
4
4 Floor plans available
10
Review Score
55 reviews

My parents lived at an apartment at Sandhill Cove for 4 + years before moving over to the nursing facility at Waters Edge. They loved living at Sandhill and made friends, got involved in activities and...

Provides: Independent Living

Sandhill Cove is a resort-style Life Plan retirement community located on the South Fork of the St. Lucie River. Sandhill Cove is owned and managed by Life Care Services, an LCS Company. LCS has over 50 years of experience and manages more than 132 communities across the country. They've given...

... Read more

Greenwood Village South

295 Village Lane, Greenwood, IN 46143

Starting at$X,XXX+ monthly
12
12 Photos available
8
8 Floor plans available
10
Review Score
129 reviews

They are wonderful! They take excellent care of my Mom. They are always kind and respectful. She is in the Manor, assisted living. They treat her like their own family.

Provides: Assisted Living

In Greenwood, Indiana, 15 miles south of Indianapolis, comfortable living and helpful services come together in a tree-lined neighborhood designed to give seniors everything they need in one place: Greenwood Village South. A non-profit Life Plan Community offering independent living, assisted...

... Read more

Sedgebrook, a CCRC

800 Audubon Way, Lincolnshire, IL 60069

Starting at$X,XXX+ monthly
20
20 Photos available
5
5 Floor plans available
9.9
Review Score
49 reviews

They were great to work with, the moving/move-in process was really impressive. Responsiveness from staff, food and activities/app with schedules are all really great and useful.

Provides: Assisted Living, Memory Care, Independent Living

Sedgebrook, located in Lincolnshire, Lake County, Illinois is a premier assisted living community in the area. The community is designed to fit the lives of each unique individual. With state of the art amenities installed on site, the community has a life of its own, despite it being surrounded...

... Read more

Havenwood of Burnsville

14401 Grand Ave, Burnsville, MN 55306

Starting at$X,XXX+ monthly
11
11 Photos available
9.9
Review Score
35 reviews

The staff is very caring and friendly. They always call you be name. I would recommend Havenwood to anyone. The building is always clean. We really enjoy all of the activities that are provided and feel like...

Provides: Assisted Living, Memory Care

Clarendale West End

3416 Park Dr, Nashville, TN 37203

Starting at$X,XXX+ monthly
13
13 Photos available
9.9
Review Score
17 reviews

My mother-in-law was only there for 3 months but everyone could not have been nicer. During the ice storm they welcomed us and our pets in when we didn't have power for days. They welcomed us to meals and...

Provides: Assisted Living, Memory Care, Independent Living

LCS has been in the senior living business for over 50 years, operating more than 150 communities. Our company is the most awarded company in the history of the J.D. Power U.S. Senior Living Satisfaction Study.Clarendale West End is a brand-new LCS community Conveniently located in Nashville's...

... Read more

Galleria Woods, a CCRC

3850 Galleria Woods Dr, Birmingham, AL 35244

Starting at$X,XXX+ monthly
14
14 Photos available
7
7 Floor plans available
9.8
Review Score
29 reviews

The overall experience and cleanliness of the community has been excellent. Very friendly and welcoming and it is independent living but the residents have access to nurses and doctors. The staff are very...

Provides: Assisted Living, Independent Living

It’s not downsizing your home; it’s upsizing your possibilities. Located on 20 wooded acres in Birmingham’s prestigious Riverchase area, our continuing care retirement community (CCRC) gives you a maintenance-free lifestyle with the retirement you deserve. Our community has a full continuum...

... Read more

Heritage Village Gainesville

13650 Heathcote Blvd, Gainesville, VA 20155

Starting at$X,XXX+ monthly
27
27 Photos available
7
7 Floor plans available
9.8
Review Score
74 reviews

My stepmom has been a resident for a little over a year. I am impressed by the care she receives. The nursing staff is excellent and regularly follows up with me. I highly recommend Heritage at Gainesville

Provides: Assisted Living, Memory Care

Heritage Village in Gainesville, VA, a well-established and bustling senior living community since 2016, is more than just a place to live. It's a family-oriented community that fosters a sense of belonging and independence among its residents. Our team, dedicated to providing customized care,...

... Read more

Aldersly, a CCRC

326 Mission Ave, San Rafael, CA 94901

Starting at$X,XXX+ monthly
21
21 Photos available
4
4 Floor plans available
9.7
Review Score
32 reviews

We entrusted Aldersly with the care of my wife of 42 years. It was a hard decision to move to memory care, and it was the right decision. We couldn’t have been more pleased with the love and caring support...

Provides: Assisted Living, Memory Care, Independent Living

Aldersly offers a rare blend of Danish-inspired hygge—a deep sense of warmth, comfort, and belonging—paired with modern amenities and a genuinely close-knit community that fosters lifelong learning and meaningful connection. Residents enjoy an elevated culinary experience centered on seasonal,...

... Read more

Brandon Wilde

4275 Owens Rd., Evans, GA 30809

Starting at$X,XXX+ monthly
13
13 Photos available
5
5 Floor plans available
9.7
Review Score
17 reviews

We have now experienced 4 years here and we can honestly say it is the BEST DECISION we ever made. We wanted to take responsibility for our OLD AGE before we got there. Having LIFE CARE SERVICE is the total...

Provides: Assisted Living, Memory Care

Brandon Wilde Features: A) No community entrance fee; B) All-inclusive monthly rate/all care plans included; C) Only area community that has skilled nursing, advanced memory care, and rehabilitation care. Having every care option level in one community provides piece of mind for yourself, your...

... Read more

Clarendale at Indian Lake

195 Indian Lake Blvd, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
13
13 Photos available
9.6
Review Score
50 reviews

The staff is very helpful, attentive and friendly. It is cleaned once every two weeks and they do a fairly decent job. Food is usually very good. My only complaint is that the closets are very small but you...

Provides: Assisted Living, Memory Care, Independent Living

Clarendale at Indian Lake is managed by Life Care Services®, An LCS® Company. Life Care Services ranked highest in customer satisfaction in the J.D. Power 2019 Senior Living Study and achieved the highest score in all seven study factors: resident services and activities; community staff; food...

... Read more
Viewing 1-25 out of 116 communities

Community videos

View the LCS lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how LCS welcomes its residents home.

Monticello West

Take a virtual tour of Monticello West in Dallas, TX
Take a virtual tour of Monticello West, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Dallas, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Autumn Leaves

Take a virtual tour of Autumn Leaves in Dallas, TX
Take a virtual tour of Autumn Leaves, a maintenance-free pet friendly Assisted Living and Independent Living community located in Dallas, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

Walnut Place - AL/MC

Take a virtual tour of Walnut Place - AL/MC in Dallas, TX
Take a virtual tour of Walnut Place - AL/MC, a maintenance-free pet friendly Assisted Living and Memory Care community located in Dallas, TX. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min • April 25, 2022

The Clare, a CCRC

Take a virtual tour of The Clare in Chicago, IL
Take a virtual tour of The Clare, a maintenance-free pet friendly Assisted Living, Independent Living and Memory Care community located in Chicago, IL. To schedule a live tour, contact a local senior living advisor.

1 min • December 22, 2022

Reviews
for LCS

9.1
Review Score
4,252 reviews

Review Score

4,252 reviews
9.1

Out of 10


5 star

73%

4 star

17%

3 star

5%

2 star

3%

1 star

4%

A Place for Mom has scored LCS with 9.1 out of 10 using our proprietary review score based on 1,449 reviews in the last 2 years. Over all time, LCS has 4,252 reviews with an average "overall experience" of 4.4 out of 5.

Overall Experience
3,080
708
209
97
158
Date Submitted
406
1,017
1,449
Reviewer
1,236
2,002
870
70
Care Received
1,489
1,150
1,401
3
1201-1220 of 4252 reviews
Sort by

5.0
Anonymous - Family/Friend
Memory Care
July 31, 2024
Verified Review
Involved Staff

I think the most important thing that sticks out about Clarendale are the activities. The staff really make an effort to involve all the memory care residents. This did not happen at the previous facility he was at. They literally let him sit in his bed all day. If he said he didn't want to do something, they just left him, including not showering him.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
July 31, 2024
Verified Review
5 stars

The facility is always clean and staff are friendly. They are always keeping me well informed. They are so caring. They had a birthday party for my father each year with live music, cake and ice cream.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
J A - Resident/client
Memory Care
July 18, 2024
The Avalon checks all the right boxes

Great staff, very helpful. Have experienced both assisted living and memory care here. They are very patient with my mom, and have been really good with helping her transition from AL to memory care. She’s having some struggles and the staff helps brainstorm with us family members to try to find the best solutions.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Barbara O - Family/Friend
Independent Living
July 18, 2024
I highly recommend.

If you are looking for Independent or Assisted Living, Windsor stands above the others. Their team, restaurant style eating and menu, housekeeping, and care are excellent. Very open and wonderful natural lighting help to enlighten the experience of residents. Your loved one will be treated with dignity.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Kim G - Family/Friend
Independent Living
July 17, 2024
Comfortable place to be

Felt welcoming from the first visit and has continued to be friendly after my parents moved into their villa. All of the staff seems to really care and ensure that you’re taken care of. The chef dropped off snacks on the day my parents moved in and introduced himself. Maintenance is timely and plenty of daily activities for the folks to enjoy

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Brad W - Family/Friend
Assisted Living
July 15, 2024
Verified Review
A beautiful facility!

The facility is beautiful and very inviting. Lots of common areas Food is exceptional and beyond what most places have. It's a focus of theirs. The leadership there is seasoned and top notch. Many people have ended up there after not liking other places. I've had two relatives there and spent a lot of time there.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
July 15, 2024
Verified Review
Clarendale Six Corners review

My mother is physically healthier now then when she entered a year ago. The place is beautiful and brand new...we always see people cleaning. The staff are all very friendly and seem to truly care for my mom. The management staff are exceptional in their involvement and awareness of what is going on in the community. [name removed] the memory care director is AMAZING.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Judith - Family/Friend
Assisted Living
July 12, 2024
Verified Review
Review for South Port Square, a CCRC

I would recommend South Port memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laurie P - Family/Friend
Independent Living
July 10, 2024
If it’s not perfect, they want to fix it!

We are so glad that we moved my mom into independent living at the Roosevelt at Salt Creek. She had lived at a different senior facility for over 12 years which was continually finding ways to cut corners to the detriment of the residents. The staff at The Roosevelt is the exact opposite! They find additional things to do for my mom that are not even their job, to make life easier for her and to add to the family feeling of the community. The facility is beautiful, the food in the dining room is delicious and the activities are varied and enjoyable. My mom is getting physical therapy regularly and has started to see the medical group onsite as well as the podiatrist. Mom is thriving at The Roosevelt and we are so relieved that she is safe and happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Caroline H - Resident/client
Independent Living
July 5, 2024
Wonderful 2 years so far

My husband and I moved to Wyndemere two years ago. We debated between a townhome and apartment, but the apartment won us over. We wanted to be right in the mix and connect with other residents. It's been fantastic! To keep moving, I enjoy going to different exercise classes they offer. I also like have my morning cup of coffee in the lobby with some friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
TA - Family/Friend
Assisted Living
July 3, 2024
Verified Review
Review for Havenwood of Maple Grove

The staff is very friendly and the facilities are very clean. They have a lot to do for the residents including day trips off property as well as numerous activities on property every day!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
J Lynn - Family/Friend
Independent Living
July 2, 2024
Perfect Place to Call Home

My parents moved into The Delaney last year. It has been such a gift to have my parents close by and enthusiastic about their decision to make the move. The tasty food choices are plentiful. The plethora of activities keeps them social and active. The residents are so welcoming and ready to make friends. The staff truly cares about the residents. When my mom fell, physical therapy was available to get her back in shape. The environment is clean with lots of natural light. If I had to do it all over again, I would have them move to The Delaney again and again!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
SK - Family/Friend
Assisted Living
July 2, 2024
Verified Review
Review for Rose Senior Living at Clinton Township

[name removed] is great. Mom is adjusting to her new situation and residence. Everyone is very nice, supportive, and responsive. She is getting great care from the techs, nurse, and PT. She has not been involved with the activities but she has done more as time goes on. Lots to offer. We are really happy she is safe and getting good care.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
July 1, 2024
Verified Review
Review for Clarendale Clayton

I cannot overstate how awful the food is. Worse, you MUST pay $[removed]/month for it. with no discount if you don't eat anything there. Those old people sit for an hour at mealtimes with out getting any service even water. Food is often unspeakable when it does come. Wine is often unavailable. Staff is untrained and scarce. Kitchen is a quarter the size it needs to be. They've been through 4 chefs. I wouldn't be surprised if there is eventual legal action and health ramifications for the residents. Cost is very high. Cheaper tiny 1 bedroom is $[removed]. They charge for things like adding light switches ($[removed]) or outlets that should have been there in the first place. They charge to paint a wall PLUS double charge for future repaint back to the awful baby poop brown when you move out. Any upgrades are double charged like that and returned to downgrade when you move out. So stupid. Parking extra $[removed] a month. Tiny storage cage extra $[removed]a month. They promised a driver but only have one who works 9 to 4 so no 8:00 or 3:30 doctor appointment. Promised happy hours but they have no bartender. When it is open they use untrained staff. Activities are wonderful but they only have a 13 passenger van so most people don't get to go. My Mom is sorry she moved there and is looking. We are SO disappointed. It looked so nice. Building, employees, and residents are all wonderful. Owners/company are the worst. And it is not necessary. If they cared, this wouldn't be the case. Problems are inexcusable because they are fixable. I would never recommend anyone go to ANY of their properties.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

1

Staff

No data collected

Value for Cost

1


5.0
Jennie and Geoff - Resident/client
Independent Living
July 1, 2024
Wonderful Lifestyle

We have lived in Florida since 1986 and retired from our teaching careers in 2010. We had family living in Palm City and it became our second home . We discovered Sandhill Cove when my step father passed in [removed] and my Mother had some rehab there as well. That being said we knew where we were going to move after retirement. It was a no brainer! Sell your home, downsize your possessions, meet new people. When the pandemic hit we were first in line for our vaccinations, if wanted.. We have some health issues and how can you not want help at your finger tips. That's what [removed] is all about. There when needed! We continue to enjoy our independent living style and do what we can to keep it up. All the exercise classes, social activities etc keep ypu moving and engaged with the community. We have lived here for 7 years and being our last move. it was the Best Move!!!

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Roger - Resident/client
Independent Living
July 1, 2024
Captain's Club at Sand Hill Cove

One of the privileges of being a member of the Captain’s Club is a complimentary four-course dinner once a month. It is our “date night.” We arrive for hors d’oeuvres and a glass of wine. Without exception, we are greeted and welcomed by residents who always ask, “When are you moving in?” along with the comment, “Living at Sand Hill Cove is the best decision we ever made.” At 6:30pm the Matre ’de cordially takes us to our table to enjoy our dinner. We have never been disappointed by the menu or the service. Regarding when we might “move in” we hope that it will be sooner rather than later. About 30 residents at Sand Hill Cove have moved there from our current community. What better recommendation could we have than that of our former neighbors.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Nancy L - Resident/client
Independent Living
June 28, 2024
Resident of Sandhill

I love living here because the environment is just so happy and positive. The people and staff are very friendly they greet you with a smile. .You can always get the help you need from the staff no matter what it is.... Emergencies are handled so well it's a wonderful environment there isn't a bunch of negativity.... There are so many activities whether you are a card player, game player, a swimmer or if you participate in the athletics of the gym..... I've been a resident for 2 years and Its a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
George R - Resident/client
Independent Living
June 28, 2024
Resident of Sandhill

I had been aware of Sandhill Cove. I found several of my friends had moved there and were always telling me how great it was....When I decided Sandhill Cove was an excellent choice for myself I moved there because of the quality of its facilities the resort style areas and excellent restaurants. I have been here for 2 years and found it as good as others had often said. I find far more things to do than I expected. Being a Resident here provides so much you will not be bored....Most importantly there is an extensive health care program included in the Life Plan that will provide all my care needs for the future.....

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Helen S - Resident/client
Independent Living
June 28, 2024
I'm a second generation resident

I moved to Sandhill Cove in 2015. It was the best decision I ever made. In 2019, I had to move my husband to the skilled nursing component, Water's Edge Health and Rehabilitation. I was able to spend time with him every day and have him join me in the dining room on many occasions until his passing in 2021. The residents of Sandhill Cove are my family. There are many opportunities for residents to lead an active and fulfilling life in this community. We have wonderful staff that look out for us on a daily basis. Come join us!

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Barbara E - Resident/client
Independent Living
June 28, 2024
Resident at SHC

I am a resident at Sandhill Cove. I enjoy playing bridge and Hand and Foot. I like having the assistance of the aides when needed. I like having housekeeping service. I enjoy the dine around trips to different restaurants. I like the lovely residents. And mostly, I like having the concierge service since I don't drive.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


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