LCS

It was a very nice facility, I am a bit concerned about the cost. [name removed] was very pleasant and I look forward to going back in a month or so when I am ready to move.

The apartment is very nice as are the amenities such as pubs, and bingo, a puzzle room, a library...etc...I do not really use any of the amenities but I know people enjoy them Having the restaurant is obviously a big plus If I had anything negative it would be about the Bistro? When is it open? What do they serve and when? I have stopped by many times and nobody is there I would keep the dining room open until 6:30 and leave the front door unlocked until then I know I am 20-25 years younger then the median age It does not really bother me as I am now used to it. I have found the staff to be very courteous and kind and helpful They all fit that description

I love our villa, it is actually more spacious than I thought it would be. It has been fun and a little stressful going through this process of selling our home and moving into a Clarendale Villa but with each day, it gets better!!

They truly handled everything from start to finish. They provided excellent recommendations for any outside services we needed and made the entire process seamless. The staff was incredibly kind and supportive, showing genuine care every step of the way. The room was spacious, with plenty of space for bedroom furniture and even a recliner. Overall, they made what could have been a difficult transition feel easy and comfortable.

5 for everything. My parents love everything!! The food is wonderful, my mom made great progress with physical therapy, they are making friends, the doctor came right to my mom's room today to treat her for a UTI, the pharmacy is in house so they don't have to go out to pick up prescriptions, and they've used the ride service before my mom was able to start driving again. My parents will be moving to a 2 bedroom apartment soon. They are excited about that. My mom started exercise classes last week. The staff is so helpful and kind. We feel very lucky that we found Burcham Hills. My parents are really happy there.

The sales rep, [Name Removed], was wonderful. He was great with my mom and made the whole experience very easy. He invited my mom to RSL for happy hour twice so she could meet residents and make connections. He was personable, friendly, and respectful toward my mom at every visit. He kept in close personal contact with me, answered all of my questions, provided support, and kept me at ease.

Memory care staff is excellent & that was important for me; it is where my husband has been for 2 years. Windsor-provided transportation is very nice & greatly appreciated as my husband in wheelchair. I miss that apartment windows do not open.

First, regarding the staff which I feel is the most critical and important for determining the quality of care for patients (and family members/friends). I rate them a 5. The staff was always caring and attentive. They communicated well and made efforts to engage in conversation. Activities were limited due to health circumstances but efforts to involve our "patient" were consistent within the scope of participatory ability. Food and dining arrangements were excellent. Menus were were varied and choices were broad and always well prepared. Regarding facilities, room size was appropriate for the care level. Overall cleanliness I would rank as a 4 overall and high is about as high as I would rank any facility with this focus. In general, and compared to other facilities with which I am familiar, I would rank a 5.

What we like the most about the community is that it is modern, bright facilities with lots of sunlight. It is clean and they have friendly and caring team members. We like the location as well as the pricing.

Very good visit. A contender of senior facilities we have seen. Still visiting other locations and still a couple of years away from making a move.

They personalize activities and care to their patients. Yes, we would recommend The Roosevelt at Salt Creek to other families.

Medical personnel are attentive and on point. Food is amazing. Strongly recommended.

Nice facility. Not my favorite location compared to other facilities in the Katy area. My wife and I are not actively looking for independent living facilities at this time.

The facility is clean and the staff was very professional and knowledgeable. The environment was inviting and clean.

They are a very caring and professional group of people. Absolutely would recommend. I feel my mother-in-law is in good hands there.

My Mom is currently living there. They are taking excellent care of my Mom.

Havenwood was great! [name removed] was awesome in explaining everything. Facility was clean and nurses looked like they really cared for the people that lived there. It won’t work for us as they don’t do an elderly waiver until the resident has lived there for 3 years.

When I moved into The Clare, it was for convenience, but it turned out to be much more. Besides a lovely apartment, there are more things to do than I can take advantage of, more conveniences than I have ever had and more new friends than I could have imagined. Thank you to the wonderful staff.

Everyone is very nice and helpful. The drivers are wonderful helping people getting on and off the bus and van. They also help with all your purchases and/or bags. There is a monthly calendar of all trips. Mondays are usually for a lunch outing, Tuesdays for day outings. Wednesdays and some Thursdays for Walmart, and Fridays outings for grocery stores, lunch, and shopping outings. If you like to play games, there are multiples of games to choose from daily. The are also craft/art classes, exercise classes, and a movie shown in the movie room each day. There is also a salon on site. Maintenance is also very helpful and usually quick. You are given a couple of hours time when you move in to hang pictures, put up tvs, etc. The 9:45 First Baptist Hendersonville church service is streamed on Sundays and at 2:00 [name removed] conducts a Church of Christ service. There is communion and rosary for Catholic on Wednesday. You are given a menu for each week. There are 3 specials daily for lunch and dinner plus a soup and dessert. The left side of the menu contains sandwiches, salads, sides, and other various items that can be ordered instead for any meal. There are storage cages for rent monthly on each floor and a covered garage that rents monthly also.

We are looking at memory care for a 98 year old parent. Our tour was well planned out and [name removed]was very informative. We were impressed with the cleanliness of the entire facility. Everyone was very friendly and professional. We would highly recommend taking a tour of Clarendale when memory care or assisted living services are needed.