LCS

5 on each of them. My mom has been there since February and it's been an excellent experience. They have been going through a remodel, so some days there has been chaos, but they have explained what is taking place and tried to ensure that confusion was at a minimum.

I thoroughly enjoyed meeting with the staff at Havenwood. It is a relatively new facility, very bright and nicely set up. I was happy to hear about the extensive training and support level they provide for Parkinson’s patients. It is definitely a place we will be considering when the time comes for joining a memory-care community.

This place is amazing. Apartment is spacious, everything is kept clean, the care and service is exemplary. Food is great

Beautiful rooms, finish work quality and colors very current. Staff attentive and responsive and mostly friendly. Very clean. Good food and nice dining room. Friendly residents. Activities good. Maybe could have a bit more

I had a wonderful tour at the Avalon of New Albany! [name removed] gave very informative details that helped us make the decision that this would be a good fit for our relative! I feel like our relative will be in good caring hands and with plenty of activities to keep him busy and happy!

We can’t say enough good things about South Port Square and the care our mom has received. Mom initially moved into Assisted Living, but unfortunately, her dementia progressed very quickly. Within 30 days, we were able to transition her to Memory Care, and from the very beginning, the nurses immediately began working on solutions to help her feel more comfortable, relaxed, and secure. The Sales Director has been phenomenal throughout this entire journey. She has been there from the very beginning and has helped guide our family through every step—from the hospital, to rehab, to Assisted Living, and now Memory Care. She understands how difficult and overwhelming this process can be and took the time to really get to know our mom, ask the right questions, and understand all of the little things that make her who she is. The Care Directors in both Assisted Living and Memory Care have also been wonderful. The three of them have worked incredibly well together, communicating Mom’s needs.

Homey, beautiful, friendly, laid out well, units looked really nice. I saw only one empty unit as all the others were occupied. The staff i interacted with were very helpful and seemed to interact well with the residents. Solid activity calendar. I really liked what I saw.

I give them 5 stars. Everything is great, and everyone is kind, loving, and helpful. I couldn't be happier. I would recommend them to others who are searching for senior living for their loved one.

We could not be happier with Avalon. From the very beginning the staff went out of their way to help mom feel welcomed and a part of the community. All the staff is very friendly and personable. They have the best activities with a wide variety. Mom always in joys participating. She especially enjoyed taking her walker through the sprinkler this summer. The staff partners with us (the family) to provide mom with the best care. Highly recommend.

We rated Regency Oaks at the top of all categories. Better food and dinning, better unit space and choices, and overall presentation and interest to help up decide. We ended up signing a contract that met our wants and desires. We will be moving into our unit in a few days. Very attentive after signing contract and helping with arrangements to become residents.

The facility was amazing. The staff were engaging and polite. The memory care unit was top notch and I found it to be wonderful. The only reason we didn’t place our mother there is they have shared rooms, we needed a private room with her own restroom. I appreciated [name removed] and her enthusiasm. She truly loves her job!

Our whole experience from start to when my mother moved in has been extremely positive. The place is immaculate, there are tons of interesting and diverse activities to choose from on a daily basis, the nursing staff is fantastic, especially the manager and director are outstanding! The place is super clean and smells good all the time!!

I would definitely rate them a 10 out of 5 overall, great place! the sales manager was more than just doing sales, she was so helpful and caring and continued to check in with us after dad was moved in, always helpful and stopped in to visit dad during the day! The director of the memory care unit also went above and beyond, she herself helped dad get from bed to chair, cleaned him and checked in with our family to make sure things were ok, she assigned her best caregivers to him as he needed more assistance all day, we had to walk by her office on our way to see dad and she was always available and gave us a hug if we needed. I cannot say enough positive things about her, she is what made us choose SPS. The nurses, caregivers, activity director, and even the room cleaner was so friendly, kind and helpful!

Initially we had some issues with my sister moving to a different location. The staff was very patient and accommodating through this transition. The room she was place in was large with all the amenities she needs. She is getting the care she needs and the facility and grounds are lovely and secure. [name removed] is very accommodating to answer any question that I have. I would recommend this facility very highly to take care of your loved one that needs memory care highly recommended.

Staff is very family friendly. There are a multitude of daily activities to participate in. Food is delicious and a large variety to pick from daily. The village is kept very clean . The apartments are quite roomy. And we even have our dog with us that makes us happy.

The overall experience and cleanliness of the community has been excellent. Very friendly and welcoming and it is independent living but the residents have access to nurses and doctors. The staff are very competent. There are plays, movies, dances, games, swimming, exercises and bus trips. The value for cost is very good and they have end of life care. Yes, I would recommend this community to other families.

Some of the best features are, the friendliness of the staff to residents and family and interaction between all of us. Clean, pleasant smell and attractive surroundings. Food is appealing and a varied diet, day trips and celebrations of different events. There is entertainment from different artists and projects, educational programs. art, exercise classes but also quiet time build in to talk and relax with each other. A great feature are the cameras that detect falls with a quick response from the staff and rapid notification of family. There are many others. We definitely found a wonder place for my husband to live a quality life in Memory Care.

We were thrilled with the accommodations. My mom's room was decorated in soothing colors, soft pillows and beautiful artwork. It was like a wonderful hotel. The staff were friendly and attentive. No place is perfect but we felt our mom was in good hands. She loved the music acts that came and loved to move her booty to the music. The visits from birds and dogs also brought her joy. We would highly recommend it. We actually wish she could have lived there earlier in her life with our dad when they could have enjoyed it more.

We give Clarendale 5 stars in every category! We absolutely love it and could not ask for more compassionate care. Our overall experience with Clarendale has far exceeded our expectations. Our experience started with the sales manager, [name removed], who was kind, compassionate, and incredibly helpful throughout the entire process. She kept us informed about apartments as they became available, gave us a wonderful tour of the beautiful facility, and patiently answered all of our questions. Fortunately, we were able to secure an apartment, and the location has been especially convenient for my mother-in-law. It is just two doors down from the salon, close to physical therapy, and directly across from the elevator, which minimizes the amount of walking needed to get to the dining room. When we moved in, any questions or concerns we had were quickly addressed by the Director of Maintenance, who could not have been nicer. That same level of kindness and compassion has been our experience with every staff member at Clarendale. Each person genuinely seems to care about the residents and treats them with respect and compassion. The facility is exceptionally clean, and I have never seen anything that gave us cause for concern. The dining room is another highlight. The food is delicious, nutritious, and clearly enjoyed by both residents and their families. And, of course, the ice cream is a big favorite among the residents! There are also a wonderful variety of activities available every day, with a schedule that is constantly changing. The activities director makes a real effort to find meaningful and engaging ways to involve the residents. Thursday movie nights are particularly popular, and the musical guests who come every two to three weeks are another big crowd-pleaser. Finally, the pricing is comparable to other facilities of the same caliber in the area, which makes the overall experience even more worthwhile. We are so grateful for the care, kindness, and compassion shown to our family at Clarendale. We highly recommend it to anyone looking for a beautiful, caring, and welcoming community for their loved one.

I would like to say that I've only been here 9 days. In this time I would say that Clarendale is head and shoulders above the ones that I've seen. It's clean, modern, friendly, good food, wonderful staff. So far I love it here. It will take me awhile to finish unpacking, but, I'm told by my friends that Rome wasn't built in a day.