IntegraCare

Clean facility. Very nice administrative staff, efficient medical staff (PT/OT, Doctor, NP). Evening and night GNA’s on the assistant living side need improvement with timely service, patience, time management, and customer service.

It was clean on the tour, everyone was very nice, the price was reasonable when compared to others, and the location was very convenient. It was between Commonwealth and [community removed] for us. The location and parking was ultimately what made us choose there.

Mom is in a "companion suite" . It really is NOT a suite set up for 2 residents. It is a room designed for a single occupant that has been set up for 2 occupants. The space is tight but manageable. My mother is a wheelchair user. Her roommate is ambulatory. If both occupants were wheelchair users the space would not accommodate both. Also, the bathroom sink is not user friendly for a wheelchair user. The rest of the bathroom is spacious and easy to navigate. The bedroom space is light and bright...a definite positive. And, the dining hall is light and bright with large windows and lovely views to the outdoors. Staff is very friendly and responsive. Glen Mills Senior Living is a friendly community. A few improvements could be made to the facility, but the care and attention given to residents make it worth a positive recommendation.

I think the facility overall is lovely. The majority of the facility is independent care. That section is gorgeous. They have many activities daily. However my loved one is in memory care. Not as pretty. Only common area is the dining area (except in the summer they have a wonderful secure outdoor area). I don't see many activities for this group. They seem short staffed for what they have to do. I often find my loved one sitting in her room alone. Housekeeping in her area has improved over the time we have been there. There are frequently clothes that are not hers in her closet. Communication could be better. My recommendation would depend on what the individual is looking for. My loved one is safe and that is better than her living home alone.

Your care anywhere is as good as the aids that take care of your person. Yes I believe I would recommend this community to other families, but it all depends on the aides just like the nurses in the hospital. If they are good your ok but if not good it can be very bad

There have been 3 different chefs, the current one is great so I hope he stays. Everyone is very friendly. They always say "this is your home" if my parents say they don't want to bother them.

For the price it is pretty good. Some staff are better than others. Cleanliness sometimes an issue. They have a mouse problem.

I can only speak regarding the Memory Care Unit, but all of the staff in the Memory unit were wonderful with my father. We had a few issues with the billing department, but they worked with us on it.

The staff in memory care are caring, kind, willing to help, and understanding. The activities are geared toward getting the residents involved. We appreciate the fact that communication is encouraged. The move in process went without a hitch. The food is good. The room for my spouse is adequate. Overall, I would recommend The Woods at Cedar Run for memory care residents.

I would strongly recommend that a client should be familiar with what supplies are being provided and photograph items you have questions about. That is how I discovered I was being charged for items not provided. My advice is to always review each monthly invoice closely for errors or false charges.

This is a great place! Mom really likes it. Much better than her previous facility. Friendly staff, good nurses.. really first month has been great so far.. they also have a family night with food and drink, anyone can come.. it's a very nice thing to provide

The facility is nice, staff are very easy to communicate with. They don't always pay attention to dietary restrictions, which can cause issues for diabetics. Housekeeping is acceptable, but they need to work on laundry. My loved one is missing all towels, underwear, and a significant amount of clothing. They tell you to write the residents name on clothing, but that washes off. Then that person just doesn't get their belongings back. Despite this, I would still recommend Exton Senior Living.

I thought they took good care of my mother. We needed a place very quickly and they were very accommodating.

Communication not as good as I would like. Care could be a little better but my dad is tough. Food selection could be better.The first place accepted my dad then declined. Commonwealth said they would accept him.

We toured The Woods at Cedar Run during our search for an Assisted Living facility for my loved one's. This facility was older, but well maintained. The outdoor grounds were beautiful and tranquil. The staff was extremely welcoming and friendly. During the tour with my parents, they provided us lunch in the café and meals for my parents to take home with them. I would recommend this facility to others as an option.

Did a remarkable job of protecting us during the Pandemic. Composed an effective strategy to deal with any appearance of COVID 19. Maintained the meal quality during the pandemic period. It seemed that every negative thing that could happen did, but the staff hung on and did well.

Our family had an in person tour with The Woods At Cedar Run and this community was our favorite but we had heard they don't always save their residents rooms if they have to go to the hospital. That had deterred us.

My.mother has been at the Residence for a year now. She likes the socialization they provide daily..They have beautuful views if the bay and the 0lace is beautiful. The food they provide is excellent by a chef..The staff takes great pride in their work to provide care like you would get at a home setting.. I am glad i chose this place for my mother. I cant say enough about the caregivers. They definitely work hard. The RN tbere is excellent in.keeping me updated when i cant get there..

Everyone is very friendly. They have staffing issues that I hope are resolved soon. Their director is new so she needs time to make changes. 3rd floor needs rugs ripped up but they are short a maintenance person. So with that said, after they make some changes I would recommend them.

My father is very happy at Commonwealth. Everybody seems to be really nice. He loves the food. They're keeping him busy with activities. And they provide great care to him. He also likes that there are other veterans there for him to interact with.