IntegraCare

It is an older building and so does have some maintenance issues like shelving in closet needing repairs and the food is just ok. But the people are very friendly and my mom seems to be getting along very well.

Nursing Staff and Aides very attentive. They do not use Agency. It certainly makes a difference. Her room is bright and spacious with a large bay window. Her bathroom is large and has shelves for towels and accessories. Two large closets which are very spacious. A nice size refrigerator to hold numerous items. She is very happy there.

My friend who lives there said the food is hit or miss. They were able to accommodate various levels of care, coordinated PT/OT for the resident/ got her back to full mobility. Transport to appointments also helpful.

Most of the staff (in the secured memory care unit) were well trained in dementia and and were quite compassionate. Their communication with the family was outstanding. My father's needs were not only met, but he was afforded a dignity and respect I have found nowhere else. (We went through 3 different facilities before being blessed with the opportunity to have our father finally treated as well as he could be. Kudos to the staff. I took off .25 score due to management. The management, while good at organizing and logistics, we're of almost no help when needed for special circumstances. Had to leave over 10 messages for the director before I received a follow up for a meeting. When we met, he never offered to even shake my hand. I've never made such a significant negotiation in my life without a handshake. Poor form. Overall excellent experience.

Memory center head is great Rooms are good sized Food could be a little better for memory center

My husband has been at Queenstown Landing since December of 2025 and entered Memory Care in January 2026. I’d like to give a shout out to Conarae Hopkins [Name Removed]. I visit every day and obviously I see a lot! She’s not only has a strong work ethic, but she’s highly skilled at everything she does. She clearly has an excellent understanding of Alzheimer’s and knows how to interact with residents. Her approach is gentle and caring. She’s able to calm residents and put them at ease. She never stops moving. If a resident gets up, she’ll jump up to walk with them. She goes above and beyond. When I was away for 2 weeks, she helped my husband call me each day. She even brought her iPad in so we could FaceTime. I could go on and on! I hope Queenstown is aware of how amazing she is!

I liked the care my father received when he was still able to get around, however, when he was moved to another level of care, (more expensive)I felt they didn't give as much care, don't get me wrong, there were aides that really cared for the patients, but there were aides, that I feel could care less about the patients, other then cold meals and infrequent care, the woods at cedar run is good for elderly people that can care for themselves, not for people who need constant care, I was able to be there 3 days a week and if not for that, I don't feel my father would have lasted as long as he did.

The staff is very good, administrative staff know residents names and appearance to respect staff. Everyone seems to pitch in when needed, not sticking to strict job descriptions, just trying to ensure residents are cared for. The facilities are clean and very pleasant. The food choices are good and preparation is tasty.

What I like the most about the community is my apartment, the food and the people.

My mother has been at this facility since August. She has been very pleased with her living experience. She was immediately welcomed into the community and quickly made friends. There are numerous activities for the residents to choose from each day to keep them active and busy. My mother really enjoys the staff, who all knew her by name within her first few days at the facility. The staff has been caring and kind providing great care since her arrival. This is our first experience with Assisted Living Personal Care housing. While not perfect, overall it has been positive. My mother is happy and I feel confident that she is safe when I leave.

The admin staff and the friendliness of the staff was outstanding. [name removed] needed a lot of personal care and she was not always willing to listen and the staff were very good with her. The nursing supervisor suggested hospice and [name removed] was very happy with her care with Hospice as well.

My step mother was able to make friends. Yes, we would recommend the community to other families, although they overcharged us for the 2nd month

They are extremely caring and want to help the resident to adjust.

I believe they could do a better job at hiring nurses and aides, some of them don't belong there, because they don't care, I was fortunate enough to be able to visit there 2to3times a week.

Place is nice & clean. Staff are friendly. Had an issue with phones down for over a week. There was a problem with getting a medication on time but that was resolved. The food is good. All in all, its a nice place.

The staff is friendly and provides good care for my loved one. The lobby area is clean, bright and very nice to welcome residents, and family members. The management staff is helpful when you have questions or concerns about your loved family member living at Chestnut Ridge Wallingford.

I liked that it is a small community and most of the staff know the residents by name. I liked the two people that convinced us to go there but they are no longer there, so communication is lacking much of the time. Their billing system "sucks"!!! There were lots of mistakes on the first and second bill and it took me 2 months to clear things up. I was later informed that they don't reprint corrections to the bills, you have to wait for the next billing cycle. Their business person is a very poor communicator and does not return phone calls. This has been a difficult transition for the sibling (but not my mother!). She is content there and is socializing much more than when she was home.

The facility is nice. The staff has been friendly and genuinely listen to individual needs. Our mother is adjusting quite well.

Get friendly with the staff. It helps you direct the care that's needed. Also offer to supply some supplies

Too many assessments and no communication when prices change. If they have unlimited funds, we would recommend Candle Light Cove to others. Everything was very nice but over my mother's budget. Didn't start out too high but didn't take long. I have no complaints except the price which kept going up and lack of communication in regards to that. It's a beautiful place and they took good care of our Mom