Greystone

I would recommend Cottage Grove Place. The housekeeping could be quite a bit better. The staff was overall great. The move-in process was superb. Their communication was great. The meals seemed to be very good. The supervisor of the Memory Care unit, [name removed], was wonderful, helpful, friendly and sympathetic. She actually became a friend in the seven months that my mom was at Cottage Grove Place.

They were easy to deal with. Offered an amazing discount which made it affordable for my father. They have been very accommodating for my father. The staff have been very friendly. I believe my dad is pretty happy there.

Best overall experience I could imagine. Not perfect of course but really excellent. Would highly recommend to anyone and have done so.

We are very happy with The Providence Fairfax. They have new management since we moved my loved one in to the Memory Care floor last February. Many of the staff are the same and the food has improved.

After spending time trying to find a place for my Mother (and now my Father) we chose the Providence of Fairfax. My Mother has been here for 2+ years and still loves it. My Father has now joined her at Providence and has also been very happy. These are the things that they like the most: 1. Great management. Management has jumped through hoops for us when critical care issues arose and we needed solid solutions. I cannot express how happy we were with their skillsets and caring on what were very timely and delicate issues. 2. Excellent staff - from nurses, aids, kitchen staff, etc. all are helpful, caring and well trained. Many staff have been here 3+ years since the building opening. 3. Activities - 5-8 activities a day including: off-site trips, games, professor led discussions, art classes, workout activities, etc. 4. A new facility - great location, larger units, easy parking. 5. On-site restaurant with lots of good food options with long dining hours.

My loved one is currently a resident at Cottage Grove Place and everything seems to be great for him at this facility, so far. Based on the experience, I would recommend this facility to others.

They provided very good care services for my loved one, except for communication. I sometimes felt that I didn't know who the contact person was when I had issues or questions concerning my loved one's well being. I think it would be helpful if The Providence could provide a list of contacts for each family so that they know who to call, when needed.

We have been at Cottage Grove Place for just over a year and have enjoyed our Independent living appartment and the great dining services offered. They have all the services that a person may need as we continue to change as we get even older. We would encourage everyone to think about coming to a place like Cottage Grove Place while you still have good years left and can enjoy all the benefits of Independent living. What brings a great deal of peace is knowing that no matter what we may need in the future for care we have it here. This is a great location with great dining and a lot of activites. Cottage Grove Place is the only place in the area we are aware of that has LIFECARE and that alone was a big reason for us being here. This is a great place with a great staff and we highly recommend it.

We were looking for a more suitable place for my mom and we found The Providence. I requested info through their website and got a call back very quickly from the sales coordinator. She was fantastic and we were able to coordinate a tour for the next day. Once I got to The Providence, I met with the Director of Sales. She was really awesome to work with throughout the process. She laid out all of the pricing tiers and gave me a tour. My mother was at [removed]. There is no comparison between these two assisted living facilities. The Providence has sunlight everywhere. The 1st floor has floor to ceiling windows all around, very nice gathering areas and looks like a 5 star hotel. I moved mom into the memory care floor last weekend. I have been impressed with the staff whoa re always looking to engage the residents in activities. The outdoor patio area is beautiful and I am sure is used frequently when the weather is nice. Thank you everyone at the Providence!

Overall, I would definitely recommend The Providence Fairfax to others. The staff is great, for the most part. The night nurses need a bit more training. The facility is not versed in using TriCare for prescriptions. They push using their pharmacy, but that costs more. They just need a little more training. They could improve the variety of activities. The move in process went well. The food, to me, is just ok. But other people like it. The prices for the food for visitors is expensive for what is served. My loved one is really doing quite well there and enjoys living there.

All staff of the staff is friendly, not just the marketing people. Multiple levels of care make it easy to move from one to another as needed. A surprising number of staff have worked there for many years which speaks well of the management. And I think the cost is very reasonable and represents good value.

The Providence Fairfax is an extra ordinary retirement community that offers an abundance of unique activities, in an aesthetically exquisite environment where residents are encouraged to be active, social and enjoy their retirement years. The Providence Fairfax has multiple restaurants that can please any pallet. Most of all, this communities leadership with the current Executive Director at the helm demonstrates a genuine compassion and care for all it's members. I'm so grateful that my nearest and dearest friend lives at The Providence Fairfax. Don't overlook this community when searching for a retirement community. It's a true gem!!

My husband and I moved to Cottage Grove Place 6 months ago and it was the best decision we've ever mad. We have been asked many times by family and friends " so how is CGP?" and we reply without hesitation "we love it!". We are so relieved to to be free of the responsibilities of a large, older home and yard. We are very comfortable in our new home with all the amenities living at CGP provides, including the wide variety of activities and good food. The residents and the staff have been very welcoming as well. But the most important feature for us is the security and peace of mind know there are caring professionals a phone call away should we need help.

I find Cottage Grove Place responsive to its residents, well staffed, and trying to meet the needs of all residents. When you consider the range of services provided, it is an excellent facility to meet all the needs of its residents.

My wife and I came here to retire, not to vegitate. A prime consideration was location and transportation. A number of centers have transport but you are in town, on bus routes as well. Your offered transport is great and I use it regularly but I can get downtownor the mall by city bus as well. I live in a community with interesting people, with access to a substantial range of things to do.

[name removed] and I moved into independent living at CGP in 2017. Our day to day living really didn't change very much except we now longer have to worry about maintaining a house or the lawn/garden, snow shoveling, ect. They have a full roster of activities to keep us occupied if we desire, wether it be group field trips to local points of interest, or card game playing in the facility, or assembling jigsaw puzzles individually or in small groups or story-telling gatherings., My favorite pastime is working in the extremely well-equipped woodshop making all sorts of crafts from scroll sawn plaques to wooden bowls turned on the lathe to whatever your imagination can conjure up. .Very friendly environment - in many cases, new residents come in as strangers but soon become3 friends with one or two acquaintances and them more and more. Cottage Grove Place is definitely a Community of seniors.

My loved one is well taken care of at Cottage Grove Place. If you can afford it, this is the place to be for memory care.

The staff are very helpful and responsive, and they are quick to assist with any questions or needs.

Nice new place. Somewhat disorganized. Seems to take telling multiple people the same thing before things are accomplished. Package was shipped to resident. Someone signed for it. Missing package delivery still has not been located. Paying a lot of money. Not sure if there is value other than knowing someone checks in a few times a day.

The food could be improved. There is only one actual registered nurse on duty for the entire facility. There are medical techs that give medications. There are some language/communication issues. We had to really push to not use their insurance for medications. But overall, my mother in law loves living there. The place looks like a modern hotel. She has made friends and is happy there. There are just a few things that could be improved.