Grace Management, Inc

All the initial intake was good but it seems like they have a lot of staff turnover. Now that my loved ones are in there, it seems like communication is lacking. It's a very disorganized place.

The move-in experience could have been better, and the transition into the community took some time. Additional support during the initial adjustment period would have been appreciated. There were also some early challenges related to medication management and monitoring, which led to concerns about staff training and communication. However, these issues were addressed, and care has improved since then.

Very impressive facility. They appear to have everything I would want if I were to move to this type a place. From the restaurant to the theater and work out area I can’t image ever being bored there.

Nice facility. Fair pricing. Friendly staff. Some long halls for residents with mobility issues, but overall a good place.

The staff was nice and so were the people who lived there. The one-bedroom model we looked at had a nice size bedroom that can accommodate a full-size bed, dresser and it had a large clothes closet. The sitting room area, with kitchenette, was a good space for relaxing and watching TV.

What sticks out as positive is the friendliness of the staff. What sticks out as negative is the high staff turnover of the caregivers and the cost of the facility per level of care.

I chose it for myself for several reasons. I had worked here a # of years ago & liked it then. Also you can age in place. All the staff are friendly & caring & sincere. It's very clean, the apartments are roomy you have many choices from the meals menu. Best of all it's easy to make friends. I love living here !

The facility had most of what I am looking for. I enjoyed my visit and will try to make another visit in the fall.

Food is very good, diversified and healthy if you choose! Many activities from cards, board games, lectures, live music, movies. Staff is exceptionally trained. They treat us like family. Are always upbeat, funny and fun. Apartments are cleaned well twice a month. Desk receptionist is always very helpful. Residents are friendly, curious, helpful and generous

Start with accommodations, first class adequate size one bedroom , nice kitchen, great bath and wonderful closet. Living room small but two large chairs or one love seat and chair. Very clean, well maintained and great activities. Staff is first class and very accommodating. Most residents in independent living are seemingly happy or at least content. Only negative is food. Marginal at best even though chef tries hard. I think he tried to do to much needs to keep it simple.

Once your in an apt and want to change downsize cause to expensive they wanted to charge me [removed] dollars extra to change to smaller apt. They said prep fees it was already to rent before. So I left.

They are undergoing a transition to new ownership, so upgrades and refreshes are in the works. Should only get better. Location, location, location.

[name removed] was exceptionally nice. I enjoyed meet with him. The facility was nice. But I think that it would be a bit much for my sister. I am looking for something smaller.

The staff and quality of care is great. The food is really great and my sister has met some people and become friends. What I didn't like was the cost of having facility assistance to insure my sister was taking her meds. $500 per month to insure she takes her 2 pills in the morning and a couple more in the evening seems like overcharge. So instead my nephew and niece (her children) must go there daily to make sure as my sister is on a very fixed income and we are trying to stretch her dollars as much as possible. The rooms are great, kept clean and I have no complaints on that end.

It is a wonderful place. I think it's to big or short staffed to properly care for all patients. I would highly recommend Palm Bay.

The Camillia is bright, clean and really beautiful. The rooms are spacious and bright. It is only about 15 years old, so looks newer and brighter than other places we have toured. Great location, close to shopping and other restaurants when you want to go off-campus. [name removed], who gave us the tour, is a fabulously bright, happy person and just a joy to be around. The only downside was the food. We had lunch at the facility, and maybe it was an off day or could have been what we ordered, but it didn’t taste like Chef prepared foods that are available other places. It wasn’t terrible, just average, but could be improved. Service though was excellent. Overall would give it a 4.5 out of 5.

I have been a resident at The Hallmark for nearly a year and was asked to share my overall impression of the community and staff. The common areas are in good shape—clean and well maintained—though somewhat worn. With the arrival of the new management company, many of us are looking forward to future upgrades and redesigns of these spaces. There are plenty of activities available for those who are interested, ranging from daily movies to book clubs. It’s easy to stay busy and engaged, and participation also provides great opportunities to meet many fellow residents. The greatest strength of The Hallmark is its professional staff. From department heads to the maintenance team, everyone is consistently friendly and eager to provide any assistance you may need. Because of these and many other factors, I am very happy with my decision to become a resident of The Hallmark.

Nice tour. Provides care at all levels. Staff was caring and attentive. Location was convenient to my home.

Facility is nice a little gloomy on the bottom level not a lot of light in there. They seem to have more people that are mobile and speaking. Not sure if the food is any better Prices start at[Amount Removed] per month because they have a rn on duty Not sure unless you are in need of advanced care if it is worth the extra money I was shown through the facility by an office person Not a true tour rooms are very small did not see a lot of nursing staff there to know how many staff per person

When I first arrived I did want to be here BUT after I got used to my new environment I was happy to be here. I could not have lived at home alone and I enjoy the activities and social engagement. I’m glad I stayed in Pahrump at Inspirations.