Grace Management, Inc

My dad visited when he was thinking about moving, and he thought that it was old and outdated. Everything was a little off; it was just old. He had a meal and he said that the food was good, but he didn't see any activities going on.

does not have central air conditioning nor washer/dryer in apt. Not interested.

Food was fair. Apt.is very small. Only plus is the V.A.benefit if M would qualify. That could be used elsewhere.

*3rd best

I like the mission statement..since Dad is moving up North...this might be one to really look at....

Liked the dinning room and how they will match like to like personality when eating. The rooms has wall unit AC.

Again - location, amenities and pics look great. Pricing?

Nice facility. Very far.

Independent Living only.

Did not have a good experience with Beach House. My father has dementia but they placed him in assisted living not memory care. Then they seemed to be surprised when he was able to sneak out and was found wandering the parking lot. They then placed him in memory care. Woman across the hall constantly was screaming. One woman got into his room and was found lying on the floor. He is now at [community name removed] and everything there seems much better.

Based on my tour I would not recommend this facility, they were not very friendly. I also did not like that you either got no care or full care, there was no in-between.

We have had issues with administration not returning phone calls and issues with them keeping us updated on care issues and medication problems. We are going to be looking for a new facility and would not recommend to others looking.

The quality of the food has gone down, our loved one never had blood pressure or heart problems, but now due to the amount of processed foods she is now being treated for high blood pressure. We have been hung up on a few times when we call asking about our loved one and her quality of care. They have cut back on the entertainment and activities due to COVID which they are still being charged for. They do have life alert buttons, but there is no medical staff and after 7pm they just to have to call 911.

I toured Brookdale for my loved one. I did not like this community at all. to me, it felt like a nursing home that had been changed to an assisted living facility. It felt old, dark, and overall not like a good fit for us.

$210/ day and toilet paper was not included . Care services were not as advertised and had to be supplemented with outside provider (doubling daily cost). The facility is new and has many operational issues to iron out.

Many, many thefts and no security!! The food is terrible! We are ready to make a move!

My parents are doing okay here at this facility. This at first started out kind of ruff. The move in process was not very good. Their apartment wasn't ready for move-in, so we had to wait. It is a very nice looking community, they do a good job with the cleanliness. They seem to promise a lot of things they do not follow through with. My parents are pleased with the food. We haven't been really informed of the activities yet. This is a better place for them, than them living alone at home.

Staff is very friendly and so are most of the people. However, the food and service is horrible!!! Have waited up to one hour for server to take order then it comes just warm and dried out. The veggies are over cooked - just mush. The dirty dishes from previous dinners are left on the table - no bus boys or anyone to help clear. They are getting more people every week but the service is not being provided to meet the needs. The dining room manager is no where to be seen in the evening. Servers disappear into the kitchen for 20 to 30 minutes, come out with maybe one or two dinner plates. This is something that needs attention soon. I also have forgot to push the "morning" button but never hear from anyone. This has been for several months.

not enough dining room servers. I've waited 30- 45min to get waited on; particularly @ breakfast and dinner. Creative overlapping shifts would help. I rarely push my "alarm" in the morning and no one calls me or comes up to see me. i.e. the nursing dept is not doing a good job. Need more handicap parking spaces.

My mom has lived there for 7 years. Great caring managers and delicious food in the beginning, but in the last couple of years, management, meals, and genuine caring have gotten worse as prices have risen. It looks like they are cutting corners in the kitchen. Mom complains that the meals are not appealing in terms of flavor and presentation. Edges of the dining tables are sticky every time I visit. Housekeepers on cell phone while cursory vacuuming and bathroom cleaning. Recent outbreak of Norovirus with 40 residents going to hospital says it all. The kitchen has a problem! Residents have no recourse for their complaints. I heard a manager tell a resident who was complaining about the food, "you don't have to live here".