Gardant Management Solutions

Staff were very friendly and attentive to our needs and questions. The empathy they displayed was much appreciated.

I enjoyed touring the facility. Staff and residents were friendly. Staff was knowledgeable. It may be more expensive than can be afforded. However, does include complete service for the client.

Room sizes are great, activities are fun, meals for the most part are all very good ( can't please everyone all the time). For the most part I'm very pleased I chose this place as my home!

I truly loved the tour. Feel it's a wonderful place for care. Love the activities, areas to sit by fire and watch TV or go out side in an safe enclosure and enjoy nature. Great value for what they offer.

Bardwell Residences was formerly Copley Hospital where both my children were born. The complex means a lot to the city and those who know its history. The staff is responsive to any needs. At times communication has gaps among cnas so this is best suited for someone a bit more self sufficient. Overall we are are making it work with no plans to change. My mom received dental care from the contracted dentist that sees patients on site. My mom is happy with her suggested treatment plan. She's also getting physical therapy on site, 3x a week. She also enjoyed the pet visit which happens every other week.

People are very kind and attentive, will work with you on challenges. I would recommend, absolutely! The building is historic and beautiful

I feel that my husband is well taken care of and they are very kind. I would recommend this community

I love living here! I love the new activity director and Aegis guy. We have so much to do here. All the bosses are great too!

Staff is friendly and helpful. Facility is clean and bright. Beautiful restored building with lots of charm.

I was very impressed with this facility. The director has been very helpful, My only concern is whether they can keep my Mom from wandering away if she decides she would rather go back to her home. She is also very hard of hearing and I don't know if they are prepared for the extra effort needed to communicate with her, she can lip read when she tries,

Everyone was very friendly there. The residents came out to talk to us and give us information about all the events at the facility. There were Valentine decorations throughout the facility, and each resident had their door decorated. It was very cute and endearing.

I think the private rooms help the residents feel like they have some independence. The staff is good about trying to encourage my mom to participate in activities but respect her choice when she refuses. I'm very pleased that the activities include an occasional trip outside of the facility. I'm sure my mom particularly enjoyed the visits to the "Kitten Cafe". The Director and staff nurses are responsive to my questions. The facility does not smell like a nursing home.

Attentive care, wonderful environment, excellent staff, an engaged team. Highly recommend

Everyone at Heritage has been responsive, helpful, caring, and great to work with.

The communication has been excellent. My mother n law loves the cleaning and the fact that they change the sheets. She says when they don't like what they are having for dinner, the staff fixes them whatever they want. Hamburger or grill cheese. So far they have not complained to us.

So, I'm answering for my Mom who resides there and I think she would say five! :) We like having an emergency call bracelet, meals, laundry is done meticulously, great housekeeping, PT available on site to name a few things. Also weekly activities/trips. Yes, we would recommend Brookstone Of Mattoon South to other families.

Families should know that the Promedica facility where I stayed last year [date removed] was very comfortable. It was my home away from home for about 2 weeks.

Brookstone South in Mattoon is a very accessible property with an amazing staff and activities. My mom loves to stay active, and there are a lot of opportunities to get involved. The residents are very welcoming and embrace new members, making the move in process so much less stressful. My mom enjoys the food, and more so the company at meal time. Great find for anyone over 55 looking for independent living with a great support staff.

Friendly, knowledgeable, courteous, from the moment we walked in and even afterwards, the staff were very professional, and it made us feel like this was the perfect place. We even talked with some of the residents alone who had high praises.

My dad is receiving excellent care at White Oaks. All of the staff - direct care workers to administration are all very caring and invested in all of their residents. The food is delicious- it is home cooked and the menu for the month has a lot of variety. The activity staff is so nice and encouraging. The activities are creative and fun. We are grateful to have him there getting the best of care.