Ensign Services, Inc

This was just a look/see visit. Very clean property, rooms are a nice size and things seem very well kept. I only spoke with [name removed] in sales and she was efficient and very friendly.

The overall experience has been pretty good so far, but we haven't been there long yet. I think their physical therapy so far has been excellent. Their staff seems to be very caring. The facility is clean.

I always recommend Park View, because I know they're one of the better ones in town. They have wonderful physical therapy and that's why I had my sister go there. It's a good place. They take good care of people. They have fairly decent food. You have to be very assertive and they're great. The people who work there are really nice. I think they're understaffed and underpaid. They have only one nurse for an entire side and they don't have enough time to take of the patients.

I think it's pretty good! There has been some improvement since my mom has been there. They have better food, and it smell's better.

The facility is a good and nicer one. The staff really cares about the patients really care. The wait time is too long. It is a half-hour to 45 minutes. She had an amputation and needed her meds on time. Roommates had the TV on 24/7 and it prevented her from sleeping.

My wife & I toured several & after we finished up we feel Citadel was the favorite & right place for my parents when it’s time to make that move. [Name removed] was our tour guide & was very helpful & fun to be with.[name removed] our Senior Living Advisor [name removed] is great help to find the right community. Thanks! D&E.

It was the best one I had been in. The nursing staff was great.

Our experience has been good. The nursing care was good for the most part but today, my loved one was out of his medicine and it took a long time to correct that. Also, it has very limited parking.

The stay overall has gone well. The therapy is excellent! Availability can sometimes be an issue with staff members other than the CNAs. It can be time-consuming to wait sometimes.

They have areas for the patient to enjoy outside. They had a good physical therapy group there, and that's why my loved one went there. Their facility was certainly kept clean. They came in daily and also did a deep clean. They brought the list in every day for his appointments, so that was good. They brought a list for the menu and activists.

The rehab therapists were great! They got my loved one walking. The staff was great and helped all of the times we were there. The nurses were very good and talked to us. They were always in the room cleaning. The food looked good. When we talked with them and they were great. They talked to my husband and communicated with him about her care. There was a customer serviceman at the desk was helpful.

I would recommend Park View to a friend. So far we have been satisfied with the care my loved one has received. I am assuming the meals are good because she would definitely complain about them to me if they were not. I communicate mostly through just my sister. We have been having some issues with my loved one's medication.

The people are taking good care of my loved one. They are all sweethearts. Sometimes the nurses are busy. It is very clean. She loves the food and it is pretty good. I would like her to have more rehab therapy.

The physical therapy is very good. The nurses were good but the food could be a bit better.

They have really good rehab there. They provide very good care. The staff are attentive and my loved one is always bathed. The aide's specifically, is very involved with his care. The nurses are really busy, so you don't get to see them as much. The rooms are clean, and where the patients socialize, that is also kept clean.

There is always someone pushing a broom, sweeping, and mopping the floor. The doctor and therapist come in every day to talk, so they are doing good on that. The certified nurse who looks after my loved one she gives me all the information I need. I think they could respond quicker to the patient's lights.

My loved one is getting her physical therapy and she likes that. One of the aides during the day was very helpful. She does not eat very much but it looked good. I did not see the doctor but the CNA updated me.

I think they're doing quite well. I think the therapists are helping my daughter. They are really positive with her and aren't rushing her at all. They're very nice and communicate a lot with us. I do think that there aren't enough nurses. My daughter likes the food, she has eaten everything up. All the staff seems to be on the same page with my daughter's care. I would like to see the doctor more.

I have no complaints. The physical and occupational therapy is going well. The staff care is mostly good. They are very busy and it can some time to get help and it has been good. The nurses I met have been great. It is good and clean. The meals are good. We met with the social worker and occupational therapist and that was good. I have not had to find anyone to get information.

So far things were good. My stepfather liked the physical therapy. The services are fine and the staff is friendly. He said the food is okay. I have not spoken with anyone at Park View.