Ensign Services, Inc

Thye're very good to her, she did fall and break her hip so we're trying to move her to the dementia unit but I like where they're at. She's got early dementia, I think she's happy, and shes needing more care and Im okay with that but were tryign to find a fit for her so she can stay there. THe thing I do have a complaint about is that they put her on restartive care and they didnt tell me about it until she had been on it a couple of weeks so they did it on their own without giving me a chance to talk to her about it, but on the whole their care is good. It's not really complaints because I like what they're doing, but the whole problem is shes making slow progress. But the staff is really friendly, they're really helpfuyl and they always love taking care of her.

We chose this community because the staff was very friendly and helpful. The apartments are spacious. They have a very good food plan; you only pay if you actually use it. They give you a punch card that you use when you get a meal. You only pay for what you use. The community is very pleasant and they are located very close to home. We are very pleased with them and would recommend them to anyone.

We chose this location because of all the amenities they offer. The staff is really friendly and helpful. The location is really convenient for my family. The food was very good; in fact go enough that I bought a meal ticket to go back. The community itself is really nice and well maintain but the surrounding area is a little rough, really doesn’t affect the community because it’s separated. The one thing that could be improved is the welcoming process; it could have more structure and formality to it. They could have set up some appointment so that we meet the ambassador and other staff. They do have the option but you have to actively seek it. With everything said and done we chose this community because it was the right fit for our situation.

Very nice place. but out of price range

I loved the rehabilitation care section.

Very nice and very friendly bigger rooms for same money as 1st one Had a very good lunch there. I'd have to go back again to decide between this and Fellowship.

I've toured both the Assisted Living and Skilled Nursing facilities and because mom has been back in the hospital, will probably choose The Hampton Skilled nursing first, then hopefully move mom to Assisted Living. Was very impressed with the facility and am 95% sure I will choose The Hampton.

Very nice place. It was clean. Had lots of activity. Liked all the amenities and the staff seemed very friendly. Really like that is independent living but can transition into more of an assisted living.

We had a great tour with The Citadel, it was just not the right fit for my loved one. She was more independent

I recently had a tour with [name removed] to place my mom in care. She really explained the process, the facility and set my mind and Mom’s at ease during this stressful time. It was greatly appreciated!!!!

My friend [Name removed] moved into The Citadel at the end of July 2018. She is pleased to be there & feels safe & secure. She says the food there is good & the dining room is lovely. A comfortable place to live when you can no longer live on your own.

My mom was only there for 3 weeks, but I cannot say enough about [name removed] and the staff. They did everything possible to help my mom's stay be enjoyable - the food was good, they were always kind and attentive (one of the red flags in these kind of places) and they even offered to move the piano upstairs so that my mom could play without having to go down on the elevator. My mom didn't require a lot of attention, and she was very eager to go back home, but she truly enjoyed her stay.

Healthcare Resort of Leawood took fantastic care of my mom during a difficult time. The facility is immaculate, the staff highly trained and the food is amazing. Laura treated the family with the utmost care and made the transition a success. [Name removed] is a top administrator as well.Our entire family is grateful. It's 5 star spectacular

This was a great place for my mom. The staff was very caring and attentive. It was good to know that mom was taken care of. The food was outstanding and the activities were always fun. As moms health declined and she had to move to building B they made so smooth and easy for her and kept us informed on any chainges. Thank you to everyone there.

I am a current resident of patriot heights. I've been living here for over four year. I come to almost every scheduled activity that is offered at patriot heights. My family and I have encountered some issues during my stay of four years but staff has addressed everyone promptly, always keeping my family and I informed. No place is perfect but patriot height is close to perfect. I am happy here and I am glad to call this my home. If you ever have the chance to come by ask for a strawberry milkshake there the best.

The staff on the Assisted Living floor is friendly, understanding, and very outgoing! They get to know you and your family on personal levels! They help get the Guests to fun activities or just sit and talk to them!

We were heart set on the Brookdale Willowbrook Place when we toured, but it did not have enough privacy in the shared rooms. Other than that, I liked the way it was set up, it had a homey feel to it. The location was great for us as well.

A very good community to live in.

I really have been happy with my choice to make the move into this community. I keep busy during my days with the wide variety of activities the staff has planned for us and the enjoyable company of the other residents. I do think there needs to be some improvement on the food they serve. The meals are very bland and do not have very much flavor to them.

My mom had a good experience overall. The staff are caring and friendly. My questions and concerns were all addressed. The food was actually pretty good. I would recommend for others. Rehab staff was also wonderful!