Encore

We like this community but was not as nice as we wanted. The staff was nice and they have a lot to offer. The menu and the activities would have been offered. We would of like this community but it was more than what we could do at the time. We would recommend others to this community for the care of a loved one.

I’m a family member of a new resident, My search began in 2016 looking for a home for my wife. I visited many locations. My search ended the day I stepped into Autumn Leaves of Crystal Lake. I met [Removed] from sales that day. But that visit was not about sales. It was about the care for my wife that was explained to me on what they could provide. Then we toured the facility where I met [Removed]. Both of them took time to talk with me. Where other visits this did not happen. I had a service help me with my finding a home so I didn’t have to take notes. All I did was observe the employees and facilities. I was amazed at the care for the residents that was given out. The happy employees were everywhere. That day I went home and knew where I wanted to place my wife for her care. Today three months later and I’m amazed at the change in her. She is more talkative, active now, then what she was doing at home. The employees give her the time of day when asked. No door is closed. I know she is slowly slipping away from us. However I cannot ask for any more wonderful and caring place for her to be at. To [Removed] and the entire staff at Autumn Leaves Crystal Lake, my family wants to thank you for the love you give my wife. Your family is our family. You said that in the beginning and you showed me the truth. Thank you with my family love, [Removed]

We were very impressed with this community, the amenities that they offered their residents and the staff did a fantastic job on our tour, they took their time showing us around, and they answered all our questions.

Very nice. ..a bit far and pricey. Would recommend for someone else. [Removed] was a pleasure to speak with. The gift package at end of tour was a nice touch.

We are happy with the care from this community. The staff is helpful to the needs of my wife. I like knowing she likes the menu. We like the cleanliness of the community. The staff offers alot of activities.We would recommend this community to other families for the good care of a loved one.

When I walked in Hickory Park, I thought WOW, it's just like a hotel. I have been living here now for almost 2 Years and it feels just like home to me. I like how it feels safe with the 24 hour Caregivers. There are alot of activities to do and everyone is really nice!

This is a great community for care. The staff is wonderful and caring. I like knowing that she is in a clean community with a nice environment. The menu is very good with a lot of variety. They have great activities that she enjoys with the other residents. We would recommend this community for the care of a loved one.

After reviewing four facilities, Autumn Leaves in Bolingbrook, IL stood above the others hands down for our Mom's Care. Not only do you read about the Alzheimer's/ dementia patients care but you see it first hand. I knew this was the best residence for Mom. Everyone participates in the residents' care! There is a refreshing attitude among the staff, that is not found unfortunately in rehabs, hospitals & nursing homes. You will witness the administrative staff calling Bingo numbers, walking a resident to his/her room, or taking time to visit with the residents. Their focus is spelled RESIDENTS. I also am impressed by the caring & compassionate nursing & CNA staff. They are cheerful & uplifting as they earnestly take time with each resident. This residence is very clean both in the nicely appointed TV rooms, residents' rooms, protected patios, & dining rooms. It's common to see the continuous maintenance throughout the facility. It stays new because everyone cares about the building that is "home" to a wide variety of people with dementia/ Alzheimer's. I noticed one very important practice that puts a smile in my heart - the residents are engaged daily. They are not sitting in their rooms, or sitting around the nurse station in wheelchairs staring into space! There are activities designed to helping them be alive as best they can. Whether it's listening to a volunteer play on the gorgeous grand piano their favorite songs of the 30s, 40s or 50s, singing along with the music they know well, or tapping their feet to the rhythm of the music, these ladies & gentleman have a smile on their face because they remember those good times through music. That is a beautiful gift! The residents are well fed. One day, my Mom was asked by the Director of Sales if she slept well. She in turn answered yes & asked him if he was going to make her pancakes. Well, the very next morning the chef made Mom pancakes. Now, that is caring & teamwork among staff. I have to say, I look forward to my visits with Mom. It's truly time for us to sit out in the gorgeous patio & talk about what's happening in life. When I leave to go home, I'm happy that I visited Autumn Leaves & chose this as "home" for Mom.

This is a nice community. We like that she is happy and the community is clean and maintained at all time. We like knowing that she is very happy with the menu. They offer her a lot of activities that she is active with the other residents. We would recommend this community for the great care for a loved one.

Outstanding care facility. They understand, the needs and care of their clients. They have been doing upgrades to buildings infrastructure. We are fortunate to have our loved one being a guest at Harbor Chase. Their caregivers and support people are excellent. Pricing is normal for a memory care facility. Thank you Harbor Chase.

My brother and I were very impressed with Fox Point the first time we went there to check it out for our sister who has Alzheimers Disease. We moved her in on July 1st. 2017. She is doing well there so far and we are pleased with our decision to move her to Fox Point. I would recommend Fox Point to anyone who is looking for a nice place for their loved one.

I didn't like the community when I went to see it. I was not comfortable. This is not a place for my loved on to live in.

I like the care of this nice community. We like the staff and they always keep me informed on her progress or setbacks. I like the variety of the good meals with a nice variety. It makes me good knowing that she is in a home feeling. We highly recommend this care to other families wanting a nice community for the care of a loved one.

I like this community very much. This is a community with excellent staff and are caring to all of the residents. this is a clean community and I like knowing that they take care of the grounds. I like knowing that she is offered to do activites with the other residents. I am happy to know that they work with the residents on being active. I would highly recommend this community for outstanding care for families.

My mother in law likes it here a lot! The facility is very clean and it feels very homey and warm. We also got a chance to share a meal with her and the food was great! Overall, Bellevue stood out to us because it felt like home!

I cannot say enough wonderful things about Autumn Leaves of Crystal Lake. My mother has resided at the memory care facility for the past three years and I am grateful everyday for their exceptional care. The staff is very caring and attentive to every resident, assisting whenever needed. Activities are provided on a regular basis. I feel welcome whenever I visit my mom. As my mother’s dementia progresses, the Autumn Leaves staff and the nurses are always informing me of what needs to be done to continue her treatment. Their communication with family is wonderful, helpful and always knowledgeable. The facility is beautiful and makes residents and their family feel like they are home.

I am very happy with the care that my mom is getting from this great community. The staff is wonderful. We like knowing that the community is clean and maintained.The meals are outstanding and the atmosphere of the dining is great. We like knowing she is active with the other residents. We would recommend this community for the care of a loved one.

Loved this place as much as bell gardens and it's a little closer to our home. Even tho it is completely private also they do have an opening available

So far so good for my mom. she seems happy and we are pleased with the move. They are giving updates about my mom, making good meals, and experienced with dementia. I like that they specialize in dementia residents and from what I compared, they provide the most activities specifically for dementia Everything is designed with the idea of a dementia resident living here. I would recommend them to family or friends.

We arranged for our sister-in-law to move in. All of the people we've worked with there have been very helpful and friendly through the entire process. They seem to have quite a few activities to try and keep the residents stimulated. The facility seems quite clean although a little worn. Our sister-in-law's family were her animals. She was able to keep one cat (so far anyway).