Countryside, LTC

Very attentive, caring. They appear genuinely happy doing their job which means so much to family knowing they are in a place that cares. The facility is well maintained and clean.

I have been in and out of Azalea Gardens for the past couple of years and have always had a great experience. I have always witnessed the staff going above and beyond for their residents. They keep the residents clean and well presentable. I’m unsure of the new director but the girl who was running it for a couple months always went above and beyond. I can’t seem to remember her name but she worked as a med tech and worked her way up to sitting in the director position. She was the highlight of Azalea Gardens her and the current nurse made an amazing leader group they worked well together always. Everytime I was there I witnessed her interacting with the residents and staff and making sure they are all in a GREAT mood. I seen her working every position in the facility when it was needed, I wish she would come back and help brighten the atmosphere again. I just wish the positive atmosphere that the previous director created would return. Their nurse is the best they’ve had for years!

Well, my mom isn't there anymore. She had a medical emergency (CDiff infection--colitis--sepsis) in [date removed] After her stint in the ICU, she has been in a nursing home since. My mom loved having friends there to eat with and talk with, enjoy holiday activities with. The most frustrating part was that after she left, I couldn't forward her mail because it's considered a business address. Then without notice, they stopped holding the mail for me and started returning to sender

I'm happy with my ability to easily contact and interact with the staff at Heritage Grove. Staff are helpful and cooperative and a ready resource for information about my mom and what's happening with her. The schedule they implement has helped my mom a great deal. The well-made balanced meals have been great; I eat there when I visit. Since she's been there, her handwriting, unreadable months before she arrived, has improved where it can now be easily read. She's less confused and more agreeable. I credit the consistent schedule, stable environment, exercise, and nutrition for these improvements. While there was some initial confusion on care plans that were handed off to Heritage Grove from a rehabilitation facility in another state, these were eventually cleared up. There was no interruption of medications! Confusion was with outside visiting doctors and nurses for physical therapy and wound evaluation. The environment is clean, bright, and open. A good place for my mom.

At Heritage, they had full nursing capability at all times. It is a smaller, older facility with very caring staff. They have trained nurses on site who can provide basic care reducing the number of hospital visits required.

The cleanliness of the facility really stood out to us. Highly encourage people who are considering it to take a tour.

The staff are always kind friendly and welcoming. Very clean facility and pleasant atmosphere.. highly recommended and extremely happy with choosing Belfair

My loved one is currently a resident at Belfair of McAlester and everything has been great for her so far. This facility is great! I would recommend Belfair of McAlester to others.

The staff at Azalea Gardens are friendly and caring, and they treat everyone like family. If any problems arise, [name removed] is there 24/7 to make sure everything is taken care of.

Azaleas is where I would put my love one when that time comes. Which I know can be sooner or later. I have engaged with the staffing and they do show they care. I have seen them in action many many many many times and never was disappointed. I am so glad Azaleas is in a centralized area and easy to travel to and from. Each discipline deserves a chance to care for your love one. They do bend over backwards for their residents. They also have a fantastic hospice company(Elara) that goes and cares for the residents that's on service. I can sit and type all day about the awesome Azaleas Memory Care. But acourse there isn't enough space here to do so.

We really like that the people really put an emphasis on putting a face to a nice. The food would be an area to work on - might be a bit of both the variety as well as the quality of the meals. Our loved one is not a big fan of it.

Mom my is so happy here at Belfair of McAlester! She didn't even think she wanted to move to assisted living, but this place sold her on it!

I would highly recommend Azailla Gardens to anyone looking for a safe ! Clean ! And Happy place for your loved ones . We have had a family member living the best years of his life there now , the team members and care givers go above and beyond giving , I truly believe they love and care for the residents the way I would …. All members of the facility are amazing ! Extra cudos to the Ones that go above and beyond care and love for her Friends and residents !

Azalea Gardens seemed to be a top notch facility. The staff were all very friendly and caring. Since it is strictly memory care, the residents we saw seemed to need more care than mom does. Mom is more alert, so we went with an assisted living facility instead so she could socialize.

We were not here very long, but It was a very nice facility and we had no issues with it. I thought it was a little expensive and once the new year hit the prices went up again. We chose this facility in the beginning because I went by there and liked it, when my friend came to visit she also really liked it. Her one complaint was that the residents in here were much older than her and she is 75, so it is an older crowd. I thought it would be closer to me, but once I had to make the trips everyday I realized it was a pretty long distance. When something would happen or there were any concerns, they were always very good about calling me.

We are getting settled in and things are going fine now. The staff here is great and they have tried to make the adjustment as easy as possible. The facility is clean and seems well maintained. The other residents are very nice too.

The only thing they could improve is to have someone available to let you in and out of the door when visiting. This seems to be an ongoing issue. The food seems to be really good.

It's smaller than the one we were at in Broken Arrow. The rooms are still nice and spacious. They are working very hard to make her comfortable and happy. One thing I really like is that even though she is in memory care, she is high functioning and since the assisted living and memory care is combined, higher functioning residents are still able to join in for the field trips that they have here. So far we have been pretty happy with it, but it hasn't been very long yet.

My loved one hasn't been here long, but so far they've done a great job. I'd give them a 5 overall.

I met with Leslie from Heritage who spent almost 2 hours with me explaining what Heritage has to offer my Father. I was very impressed with both Heritage and Leslie. She answered every question fully and thoughtfully, and gave me all the time I needed to absorb the information and for questions I had. I enjoyed the tour and feel, should we choose Heritage, my Father would be both comfortable and welcome.