Brookdale

The staff, especially the dining room staff are so helpful and friendly. Residents are also super friendly and inclusive.

The staff contacts me when there are issues and are very concerned and supportive. The Facility was available. The rooms are extremely small, my sister does not participate in activities and the serving sizes of food are inadequate and alternate options do not seem readily available.

Excellent facility, good location, particularly for us - as it is near our healthcare providers. Right across the street from the Stanwood YMCA - a great facility for maintaining your exercise routines, etc.

It is a very large facility. At first, we were concerned that if we chose this place, my mom would be lost in a sea of other people. Upon touring, there were staff everywhere. We are on the list.

Talk to the staff. How long have they been working there and do they like it. Rooms are small but they don't spend much time in them. They try to engage the residents in activities. Always could use more staff but overall good.

The staff is topped notch, clean, my aunt checked in [date removed] and she loves it. She goes to the dining room for meals and never did that at other facility and says the food is good and loves to order from the choices. She has had several visitors in 2 days and all have stated how happy she is.

We are very pleased with the staff at Brookdale Richland Hills, the accommodations and the overall atmosphere. It is a pleasant place to visit and they keep me informed of all things pertaining to my brother in law. The Director, Blake is awesome and the facility is always clean and neat. I might mention that we originally were looking at the Memory Care building and although we were pleased with it, after his evaluation it was determined he was suited for Assisted Living. That was a very good decision because even though he has dementia, he is highly functional and this is a better fit for him. Overall I would give this facility and staff a 10 out of 10.

I love the staff. They are attentive and kind and the activities keep my mom stimulated. I would def recommend

Everyone is nice & friendly. They care for you and they do for you as you ask them. The food is really good at breakfast. They take your order for whatever you want.

The entire staff are amazing. Any help my parents need is quickly taken care of. I fully trust my parents are safe and taken care of.

The staff are always very friendly and courteous. I am very happy with some the staff.

The food is good the caretakers are very nice and very helpful, and the place is always clean. My wife has been in Brookdale since last June and she likes it there. I would recommend Brookdale to anybody.

Smaller facility, staff is great, apt units vs hospital type room and more affordable than most. I highly recommend Brookdale Buck Creek! And the food is great!

From the start, the experience felt supportive and responsive. I was able to get quick guidance when I needed it, and every interaction felt warm and attentive. Visiting the community confirmed that same feeling-welcoming staff, a comfortable environment, and a genuine connection with residents. Communication stayed strong throughout, even with multiple family members involved. The move-in process was handled thoughtfully, with helpful touches that made it feel like home. While a few outside logistics were challenging at first, they were eventually resolved. Overall, it's been a very positive experience. Residents are treated with kindness and respect, and there's a clear sense of care. Activities and outings help keep everyone engaged, and it's reassuring to see a loved one feel comfortable and supported.

They are helpful and easy to work with. Wonderful, nice and helpful staff. Great food. I would recommend them to others who are searching for a place for their loved one.

Administrative staff and nursing staff are super. The facility has a homey feeling. The studio rooms are spacious.

I believe that they have a good care team. I eat there often and the food is good. The admission is easily assessable, and help with any concerns.

The director, [name removed] is awesome. They also keep me informed about his care.

Great facility - staff and residents seemed happy and engaged. Lots of activities and structure for the residents.

Was a great tour Very impressed with the dining room and the theater Everyone we met had positive things to say Not one negative thing [name removed] explained everything and answered all our questions He also gave us some very helpful info We will definitely be calling [name removed] when dad is ready