Brookdale

Brookdale Colonial Heights provides a happy , healthy and secure home setting. The apartments are newly renovated , courtyard is beautiful and the staff are very knowledgeable.

We toured this community and it was very nice. The tour was good and the staff was very friendly. I think this would be a good place for a loved one.

The community will send pictures of activities and they have a Facebook page where we can see all the activities being done. The staff is very attentive, kind, and does a wonderful job. The community is very homey and if I ever need senior living I would love to go here. I would highly recommend this community to others.

We liked it there. It looked clean, it looked like they had a lot of activities, and they had a big dining room. The people were very nice, and they showed us different rooms. But my loved one wasn’t needing assisted living just yet. So we decided on an independent living community.

Both of my parents have lived at Brookdale White Rock and our only regret is that we didn't move them there sooner. It really improved the quality of life for our parents. They seem happier and calmer. They are engaged and stimulated with music, trivia and games, and we have confidence that they are getting great care from people who care about them. The staff is caring, attentive, patient and helpful. They've gone above and beyond to stay connected and show our parents love during the pandemic when we couldn't visit. My siblings and I have much more peace of mind since moving our parents here.

My tour here was fine, and the people here were fine. Considering what they charge, when I can get the same thing elsewhere with cable and electric included, the whole nine yards, I decided on the more affordable place. I could have afforded Brookdale. I just chose not to spend that much.

Fabulous community. Awesome staff. Offered the most attractive pricing... then offered another ! Best deal ever ! Unfortunately, this is my dad's first time to even contemplate this new life. He got gun shy all of a sudden. Looks like he will pass on their offer. When he is ready, I'm sure he'll want to come back to Brookdale ! He'll even wait for another vacancy if he has to !

I didn't have direct, in-person experience with them, but they were super good with me over the phone. They were able to get our loved one moved in in a rush. The whole thing was really hard, but they did everything they could do to help. And I appreciated that. Toward the end, they were able to hook her up with hospice services. The nurses there were very helpful, and they knew who she was. They were never like "Who?" So that was good. They also refunded the prepaid monthly amount when she passed. They gave us about a week to remove her furnishings and things. She and her lifelong friend and roommate were both nurses, and I never heard any complaints from either of them about the staff or cleanliness. And I definitely would have had there been any issues. I would definitely recommend Brookdale. After working as a nurse, my loved one always said she'd never go into a nursing home. With the higher level of care that she needed at the time, I couldn't believe that Brookdale was able to take her. But they did. And I don't know what I would have done otherwise.

It is expensive, but we do believe they are starting to bring back the activities. We are able to get ahold of anyone within 24 hours with any questions or concerns. They will either call us right back and if they are busy they will send us a text. The communication has been amazing, and they have done a really nice job working with us to allow visits with our loved one.

The staff is very friendly and so is the other residence. They are working hard to keep everything going. communication is good between the staff and our family. They keep us well informed and up to date. I would recommend this community to others.

Brookdale Dublin was the best place for our Mom. It is a hard decision to move your loved one out of their home and we had tried other facilities, but Brookdale was by far the best. The facilities are clean and inviting, a real home and not an institution. And I can’t say enough about the staff. They are the most kind and caring people; true angels during a difficult time. They always treated her with love and dignity. Mom loved them all and could not have been happier. It gave us great comfort to know that she was well cared for and always smiling during her last days.

My mom and I visited the facility. It was beautiful! Mom loved the pond and walking trail. She loved the spacious apartments and everything they have to offer. She will be so happy there!

The community took the precautions of the pandemic seriously. They were flexible and understanding while working with my client. They allowed my client to move in during the pandemic lock down. This allowed my client to do what they needed to do to make a for an easy transition.

This community felt very nice and homey. It was renovated and they offer a high level of care. Staff was very friendly and it was clean. They had the bread machine on when I visited and it was the best smell. The memory was smaller which my mother needed due to her behaviors. I wish she could have been in the assisted living side because I know she would have been happier there. The prices were very affordable for the care they provided and the higher license

I would tell others to look at the community and talk to them seriously. It was a positive situation. I like the room for my loved one and all of that was very positive. The staff was stretched a little thin due to the pandemic. They took care of me when I need to come into the community.

I talked to the staff several times a day and they were always responsive to my questions, and or concerns. The were excellent, and the doctors on staff were good to call and let me know what was going on with my loved one in the memory unit. My loved one was reasonable happy here. The staff was attached to my loved one and vice versa. The community accommodated my loved one for meals and the care.

We did a virtual tour with Brookdale. The facility seemed very nice and had a big courtyard in the middle. We did not choose this facility because of the cost, it was too expensive when you went up in levels of care.

We chose Brookdale Biloxi because we needed a place immediately and they were very helpful in making that happen for us. He was in a private room most of the time. They were excellent with communication during our stay here. It was a great place with great staff and they were very easy to work with and caring. I would definitely recommend to others.

They were very welcoming, and they went out of their way with Covid going on to get my loved one out of the assisted living where he was and kept falling. They made it so much easier than it could ahve been. They were just very freindly and acommodating. I was very pleased wiht them for the short t ime that we were ether.

The community had a good covid, plan and they did a good keeping the residence safe. I feel for the care my loved one received the community was fairly priced. Communication was good between the staff and our family. They posted pictures on FB and communicated by email. I would recommend it to others.