Brookdale

The facility in Asheboro is older and needs some attention. Ceilings stained, carpet needs replacing, closet doors have broken several times. I asked about the carpet and was told it is not in the budget. The shower room is too small for easy wheelchair access. All in all though, our Dad has done very well at this facility. The staff as a whole are great. They have lost some great people with turnover. We had to start doing Dad's laundry ourselves due to so many lost items. We were reimbursed for lost items. We help feed our Dad to avoid additional cost. The monthly costs are astronomical! We were paying for private care in home, which was just as affordable but difficult to schedule. Something must be done to manage the cost of elder care! Either my sister or I are there about 5-6 hours a day. They are understaffed with residents who wander, are incontinent, in wheelchairs, etc. The size of the facility is perfect for us, not too big. It's in a beautiful setting and has a nice outdoor patio. I only hope we can continue to afford it!

My father falls a lot while using his cane. The staff insists for his safety that he use a walker. He has one but refuses it. I like how they keep me informed of everything about my Dad. Safety, activities, meals, etc. He can be stubborn and kind of mean. Staff is firm but kind. I like that.

The staff is their biggest asset. They are so focused on family and a care uniquely focused on the individual. One improvement would be easier access for visitors.

The community was clean and well-kept, staff were courteous and helpful, and the experience was great! I appreciated the tour and felt confident in the level of care offered. Thanks again for the warm welcome.

I am very pleased with the whole place. They are always there when help is needed. And they always check up on the residents throughout the day. The room sizes and amenities offered in assisted living are fantastic.

Everyone was welcoming, including the residents. We received a lot of helpful information and the community was not at all what we were expecting going into it. The community is very nice, residents are happy and seem to enjoy their home.

The staff is outstanding, from administration to the aides. They all have amazing patience and caring attitudes. The activities director is a very special person who makes each resident feel cared for. The nursing staff is more than willing to explain and help with any situation. We have had other family members in other homes at different times but this is by far the best we have encountered not only with the facility, but also the most important, the staff

What we like the most about Brookdale Brookfield is the friendly community. Communication from leadership is less than clear at times. Wonderful community. So glad our mom is living and thriving there!

For every other category, I would give a 5. Especially the staff - they were amazing. They were always kind and took the time to get to know my Mom. A few were also very funny and interacted well with the residents. They really went out of their way because they cared.

The place is lovely, the staff are great & the accommodations are very nice. The staff are just fabulous! Very caring & attentive.

Everyone was not only warm and welcoming to our loved one but to us as well. We felt like I loved one was very well cared for and loved at your facility.

The food was great. The room was very nice. Loved the open concept of dining and living space. Yes, we would recommend Brookdale Diablo Lodge to other families based on the experience we have had so far.

Recently, my brother-in-law moved into Brookdale Murray. Even before the move, the staff, and especially [name removed], has assisted the family and new resident in all sorts of ways. We feel very confident that this is the right place for him and we are so thankful for all the past help and continuing assistance. Thanks to a wonderful and caring staff -- they are the heart of any senior residence.

Community is very friendly. They should be more forthcoming about additional fees. However, we would recommend this community to other families based on the experience so far.

What we like the most about Brookdale Garden Grove is the kindness afforded to my husband (and others). The food is good. The air smells fresh and clean. Facility is nice, too. Yes, we would recommend this community to other families based on thee experience so far.

Friendly- Clean- Reasonably priced. My only complaint was the food. Not very appetizing plus served same thing on a consistent basis. Based on the experience, yes I have recommend this community to other families.

it was close to home, and my mother had decided there for a number of years. The staff was very helpful and concerned.

Friendly staff well kept property. Brookdale was a great place for my mother.

I love that place! They certainly deserve a 5 in every category! The staff are all absolutely wonderful... kind, considerate, competent and very caring! So glad I could Brookfield Niagara! We would absolutely... 100% recommend this community to other families.

The first 5 I would give a 5 my mom does not like the food but that goes for every where she's been she is on a mechanical diet I would guess a 4 for the food I would give the activities a 5 there is many activities going on and value for the money I would also give a 5 I have researched other places it's a good price. I like the staff they are very friendly and very welcoming when we visit.