Brookdale

I toured at Brookdale while looking for a place for my loved one, and I really like the community. I thought it was lovely, with really lovely and friendly people as well. However, I just did not feel it was the perfect fit for my loved one , so I continued looking.

I toured here, and I really liked Brookdale Manlius. The staff was kind and friendly, and they had a lot going on as far as activities to keep the residents busy. However, it is a larger place than I was looking for. I liked the idea of a smaller facility for easy navigation, and so that my loved one would be able to get the care she needs easily. While I liked this Brookdale, it was too big to be a good fit for us.

My mom and I took a tour here and I wasn’t all that impressed. It felt like the person that took us around was really trying to sell me on the facility instead of getting to know my Mom. That person is no longer there but she was pretty pushy and it made my mom feel insecure about possibly moving in. The building isn’t bad at all, when I went in they had food available and we walked around. They tried to understand to the best of their ability what needs my Mom had. I felt okay about it, but I didn’t feel that it was as welcoming as a few other places I had gone. I think it was really the personality of the marketing person. The rooms weren’t bad and they have more of a variety in the layouts. I think it might be right for some people but maybe not for everyone.

The staff team here could work better on their communication skills. They don’t seem to have answers to questions. While my loved one first moved in, there was an issue with his mail. A birthday card that I tried sending in returned to me twice. It took them awhile to fix this, but as of now it has been resolved. Their cleanliness is not an issue; their housekeeping team seems to be on top of things. They also offer some activities. I know my loved one has participated in some art lessons. Another issue that I noticed is the friendliness of their other residents. It seemed to be a big issue the first month. My loved one felt isolated, maybe because he a little younger compared to the majority of the residents there.

The staff here were fantastic on the tour. They answered all my questions. They wouldn't accommodate my mom and her dog. The building is more outdated.

While trying to find a place for my loved one, we didn’t necessarily tour many properties. However, when we first toured here, my loved one immediately wanted to live here. Then we just began the process in doing so. When you first walk in it feel like you are walking into a contemporary hotel at Disney. They keep everything neat and organized and they decorate the facility for the holidays. They just had their Halloween decorations up and now they’re starting for Thanksgiving. The staff team really pays attention to their tenants which is a big plus. The residents have many activities/amenities offered to them. There is a morning exercise class every day at 9:30am, there is a gym if you want to work out on your own, they have bingo, there’s movie night, every Saturday they have concerts, and once a week that have outings. The outings could be taking the residents to restaurants or shopping at the mall. There’s also a hair dresser on site and we just realized that my loved one’s doctor has an office in the building as well. This has been really ideal. The food is great, you go in and sit down, and you have that feeling of being in a restaurant. They give you a menu and they change the options daily. The residents are getting a well-balanced diet with the options given. Overall, I would recommend this location to others.

I toured Brookdale, and I thought it was a very nice community. However, it’s a big place, and I was uncomfortable with the fact that it was situated across two floors and my mother would have to use an elevator to get around. I thought she’d be more comfortable in a single floor community.

My Mom has been at Brookdale for four months. First respite care, then assisted living then memory care. These rapid living transitions were handled efficiently and well by Brookdale staff. Every facet of care has been conscientious and kind. Staff members are proactive to look for solutions to small problems. They strive to improve my mother's day to day life enjoyment and safety. The new chef makes great food and [Removed] plans fabulous activities and outings. It gives me peace of mind to know that caring people are frequently checking on my Mom in her room and encouraging her to get involved in activities. We're very happy! PS - this was not my experience a few years ago with my mother-in-law at Brookdale but the all-new staff has transformed the quality of care.

We toured Brookdale while looking at options for my mother’s respite care. I like the community and I thought it was a nice place. It’s close to the mountains, so they have very nice views. However, I felt it was a little more expensive than other places we visited, so we opted for a more practical community.

I toured Brookdale while looking for living options for my father. This community is very nice, but I thought it was a little too fancy for my father’s tastes. I also did not like that he would have had to walk outside to get to the dining room and the activities. I ultimately chose another community that I felt would better suit his tastes.

We found this community and my Aunt loves it here. The grounds and inside stays nice and clean. The caregivers are nice and responsive to her needs. She is interested in going out on the bus they go to the grocery store and different excursions. She is still settling in. She loves having company during her meal times. I give them 4.5 stars Thanks for making my Aunt happy.

My brother did the tour here in this community and he felt that the staff did a very good job, they took their time showing him around and answering all his questions. He liked all the amenities they offered and said he would recommend scheduling a tour of this community to see what they have to offer first hand.

Brookdale Meridian Englewood was a nice community we toured. The staff was friendly. The community was clean and well-kept. It looked too institutional for our needs. Also, there were no openings at the time when we toured the facility.

This is a beautiful community and the staff here did a great job showing us around, they took their time and they answered all our questions. My dad just did not feel comfortable with the multiple story build or having to work with the elevator. I would suggest that you schedule a tour and see the community for yourself.

This looked like a great community. The assisted living area did look like it was in a basement. The room seemed dark. The person that took us on tour was friendly. This community seems to be mostly an independent community.

This looked like a nice clean community when I visited. The people I spoke to were friendly. They seem to offer some nice activities.

My mom is in the Memory care here and she has a nice room with 2 bedrooms that she shares with another resident. They do keep my mom busy with activities and she likes eating in the dining area there. There are some staff members here that are fantastic, and I have had some issues that are being addressed with my mom's care rather slowly. I am hoping that we get things calmed down soon.

It's taking some time for our loved one to get acclimated and settled in at Brookdale Cypress Station. After at least 30 something years of being independent, it is quite an adjustment to get used to the schedules and routines. The staff is super friendly and they welcome everyone by name when we come to visit. Everyone from the management to the staff members they are very cooperative about any questions or concerns we have. They have a good maintenance team that responds in a timely manner. It is an older establishment but they seem to keep it well-maintained. Although our mom is not one to really participate in activities they do encourage her to engage. She does enjoy socializing in the dining room. They have lemonade and coffee for the residents any time of the day. They are taking good care of her and make sure she takes her medicine in a timely manner. She is doing really well with the supervision she is getting. We just want to make sure that mom is as happy and comfortable as she can be.

At Brookdale Eden Estates, our loved one can enjoy her independence to the fullest. Although we had a rocky start, it seems to be a good fit for our loved one. The staff and the residents are friendly and welcoming. There are plenty of opportunities available to socialize. The community helps maintain the level of independence our loved one is capable of . They are truthful in their advertising and the pricing is very reasonable. They do a good job of keeping it clean and well-maintained. They have a variety of activities to choose from like board game, crafts, movie nights, trips to the museums, weekly shopping trips. I would recommend this community to people who are interested in helping their loved one maintain independence as much as possible while having the flexibility to add services as needed. Brookdale is helping Mom age gracefully while giving us peace of mind.

We toured quite a few communities and this one was very similar to all the others we looked at. The staff was very friendly and nice gave us very good information. The community was clean looked very good. They had a secure outside area for the residents to roam if they wanted.