Benedictine

Some of the staff weren't as thoughtful as could they could be. Most of the staff are very friendly, some act like they are doing you a favor. The social workers are wonderful and helpful. The food is good.

It was a good experience.

Everything is well for my brother with his move to this community. His being cared for very well, and I'am pleased with all they have done for our family. This is a nice facility.

This a nice community, and our tour of it went well. From what we were shown the community was nice, and tidy. The staff we met was pleasant, and our questions were answered overall. It was a nice experience, but we did find another community that suited our needs better.

I found the atmosphere to be warm and friendly. The apartments we looked at were average size but very nice. Rent prices seem a little high, but I have not looked at many other places yet.

Easy transition. The room was clean and ready to go. Some confusion about the services still an ongoing issue with my mother-in-law but that may be her understanding. Food is excellent.

I am satisfied overall with Cerenity Residence. It is a clean, well kept place, the staff are friendly, and they take good care of the people who live here. They've lived up to all my expectations, and we haven't had any specific issues with the care.

My visit last week went well. I thought the rooms were nice & large. Common areas were pleasant & not too big. Prices seemed better than the other places I have checked.

Positives: good cost, nice facilities, apartment spacious. Negatives: Mom and Dad didn't feel good about it - not as open and 'lively' as others.

Steeple Pointe is a wonderful place. The staff are very friendly and call everyone by name. There are only about 55 apartments, so it's not huge and hard to navigate. It is right on Osseo's main street, so it has a small town feel. My only complaint is, and this is partly caused by the fact it is a small place, is the residents don't seem to participate in the activities. There aren't a lot of activities either.

Very homey environment. Small scale in a nice community.

I toured Madonna Towers while looking for a community for my loved one. I know that they seem to have a good reputation, but I did not think they would be willing to take pets, and my loved one cannot bear to be parted from their pet.

The food is below standard and the service is inadequate. Poor value. It takes a week or so to get maintenance to fix things. There also has been a major change over in leadership. Chef/food director left everything got worse. Nursing director left. She seemed like the only one that knew what was going on. No weeklymenus posted in hallways or elevator, which were there when my father moved in. The TV only shows the current day. Etc

Connected or adjacent to hospital. That could be a plus or minus for some. Parking was a little challenging. Entry to me kind of felt a bit like I was entering a hospital unit - waiting room to the right with a chapel behind that. The staff and the rooms were very nice. The services were also nice. Great option for respite-care too. For us, it was not the ideal place for us, aesthetically and the location.

Just not a great experience. Was there as self pay for over a week and had to beg for a shower.

There should be a check list before you sign up. We were misinformed many times. We do like it but it was a let down on facts before. So many checks and balances and misinformation. I think I could do better

They really need to do a better job of assessing the person coming in. Every week the care need went up and in the third week they said he needed to be in memory care. Also when the care went up he was not getting the care we were paying for. Those are my thoughts

The staff is not consistent with care from person to person... great concept for care suites but no options for meals. It's all or nothing for price when my loved one eats very little food. We have worked a lot with them and getting needs addressed.

It's a smaller community with a a homey environment, and there's a warm feeling when you come in. I would just advise that you ask a lot of questions about the care that they provide, and all the different options that are available, as I would have initially done some things differently had I known what I know now. My loved one started out in Assisted Living, where they have 8 different levels of care. He ended up at the top of those care levels, which was quite expensive. And then they weren't able to accommodate his higher care level needs very well. We have since moved him to Memory Care, which is actually cheaper than Level 7 Assisted Living. I'm hoping that he gets that higher level of care there. It does seem like it's getting better. He's getting more 1:1 care as well as more attention from doctors. But just know that you need to really be proactive and keep on the staff to make sure that your loved one is getting the care that they need. Some of the staff don't speak English well, and that contributes to issues sometimes. I don't think they do a whole lot of activities. The food is really good though. They seems to have a really good variety, it tastes good, and portions aren't way too large. Most importantly, my loved one likes the food. And he seems to be adapting really well now that he's in the place he needs to be (in Memory Care).