Atria

This facility doesnt appear to offer an Independent Living option. It is our hope that our parents start our that way, knowing their needs will change over time.

Unable to accommodate due to a need for a hoyer lift.

Unable to accommodate due to a need for a hoyer lift.

Overall, it's a nice place. The wellness staff, in particular , is very thorough, empathetic, and professional. The general staff is accommodating as well. The facility is clean, complete with a park/nature preserve in the backyard which makes it very pleasant during the warmer months. Certain members of senior management, however, can at times seem resentful of any questions, input, or recommendations made by family members - which is disconcerting and off-putting. In an environment such as this, inquiries should always be welcomed. They should realize that responses and give and take would only enhance their performance and capabilities

The staff was great. They are friendly and welcoming. They have a great variety of activities. They go out to eat. On holidays they have a big dinner. There is live music once a week. The facility is clean and has a nice atmosphere. Overall, It was a pretty good experience. The Atria Copeland is a nice community with a friendly staff. The residents are very friendly as well. I would recommend the Atria Copeland.

Nice but costly Menu was fair.

Good community

I think in terms of care and safety Atria Woodlands has a lot to offer, but it was not a good fit for our loved one. The residents here seemed to be more on the high end of the care needs scale, and our loved one just was not at this point yet. The cost was also very high for someone who did not need this level of care yet.

Atria said they would not accomodate bringing meals/food trays to the residents room. Deal breaker for us.

I am very disappointed actually, I've heard so many positive and great things about the place but I am very disappointed in the false promises. When I moved my dad in I was promised that my dad could participate in his the he could be driven to his outside activities still and they would drive him, but he bis only brought to one of his many activities. He is diabetic and i was told someone would watch him at the restaurants...however when he calls me and I ask he all tells me how he was eating cake and other high sugar items as well. My biggest disappointment actually was not long after I boarding my plane home from moving him in and he called me telling me that they were denying his dog as a pet after they said it was okay. I jumped on next plane back, and then I had to get his doctors permission to allow his dog to be there. The community is lovely but they definitely oversell

We had somewhat of a mixed experience with Atria Woodlands. The facility itself seemed nice enough, it was well kept and clean. However, my loved one was not happy here. He did not feel he was getting much attention or compassion from the staff.

They are taking good care of us, and everything is alright, but the food is mediocre. That's the only thing I'd try to improve. The staff is very friendly.

There have been some issues since being here. They didn't get the call button to my loved one right away, and there was a situation where she needed it, and didn't have it. They only have transportation Monday - Friday, and it costs extra if you need it on the weekend because they have to hire a transport van. There really isn't much that can be done on the weekend, they will tell you, you have to stay well until Monday. We chose it because the rooms were bigger than a lot of the places we looked at.

They have really made dad feel comfortable. He considers it his home now, and they have really made him feel at home. It is sometimes kind of hard to get a hold of their administrative staff. They do not have a voice mail, and that makes it hard to reach them. My dad really enjoys the food and the care he is receiving is great.

The lady that introduces you to the place and gets you oriented is wonderful. Very friendly and informative. The only area I can think of where they can improve (and this is coming from my mom who is the resident there) would be better housekeeping. Other than that it has been a good experience and we would highly recommend Atria Westchase.

Overall I think they do a good job at Atria Riverdale, although we have had a few difficulties. From what I have seen the staff are all very friendly and willing to help out, and the facility itself is well kept and clean. My loved one is having a bit of trouble adjusting to this new style of living, but the staff are doing their best to help him settle in. We've had a mix-up or two with the medication service, but nothing serious. My loved one does not seem to enjoy the food here. I do like that they are pet friendly, I think having animals around is a big plus for seniors!

too expensive, no private rooms

I really enjoyed the tour and the overall appearance of the facility.. However, be VERY careful with "hidden" charges that will get tacked on to your loved ones bill without consent.. then while looking for an explanation from a representative they actually said to me "I wish my father were still around so I could take care of him..adult care is expensive but its worth it" seemed like information that did not pertain to my situation at all and seemed like an attempt to sidetrack the conversation

Clean, smelled nice, memory care, group activities, staff very friendly, nice grounds, menu was fine, flexible programs for personal care, 30 day notice for move out, financially it could work and a possibility. If she moves to Texas.

My mother required more care than available at assisted living. Her stay was a brief month. The activity and food service staff were great. The nurse in charge was very abrupt and a poor fit for an elder care community.