Atria

I am a family member of an independent living resident. My parent has been a resident for 2+ years. I find the staff very helpful and courteous and all of the common areas very clean and comfortably furnished. My parent does not use care services, other than the included housekeeping and meals, nor does he participate in activities. The latter is by his own choice; he is not a joiner. He does, however, enjoy having friends his own age to talk to and with whom he can enjoy meals. While the months of quarantine have been trying, the staff is doing a good job of keeping residents and family informed.

I would say it is probably one of the best assisted living communities in Manhattan. They can be inflexible with care routines. Whenever the care providers are terrific. I don't recommend for a spouse to live there, if they don't require assisted living. The food is very good. The public space can feel dark and bleak, and they are similar to apartment communities. If staying on the island of Manhattan this is probably the best place to go for assisted living.

I feel they killed my mom. My mom was one of the residents that died in the community in April due to COVID. Most residents that needed fulltime care or the Memory Care died due to due to complications of COVID-19. My ratings are prior to COVID.

We liked the most because of the setting and building. The community was adequate and good in other ways. They may not have been able to provide all we were hoping. We hoped for more assistance with nursing staff, as it felt a little sparse. Some of the staff was friendly and others were not and it depended on the individual personalities.

I would recommend it. I am very happy with it. The community did a great job with COVID compared to other communities. This made me feel my loved one was safe. I sleep easy at night knowing my loved one is there.

Atria Kew is very expensive, but we like the location and the fact that it provides a Jewish atmosphere. It is in a nice neighborhood. The staff is very accommodating and knowledgeable of all residents, because some are very active and some need a lot of care. They have doctors on sight which is really nice. The rooms at this community are about moderate size. The food is pretty good, it is kosher which does present some limitations.

The staff is very friendly and the place is very nice. The biggest problem I've had is with billing. This is the only reason I gave them a 4 instead of a 5. I feel that they haven't been transparent with this. My mom is well taken care of at this community.

We chose Atria largely because of the location and the price. Also, my mother in law wanted to be able to go to church, and Atria has a bus that would bring the residents to the church down the street. The room sizes here are sufficient. She has a living room, bathroom, bedroom, and kitchenette. We have eaten here and the food to us was good. She likes the food. She has an aid that helps her read the menu. they serve fresher foods. When we read the reviews, we had heard the food wasn't as good so we were leary, but we pleasantly surprised. My favorite part about the community is the activities they provide as well as the care. The activity director is wonderful, she really cares about the residents. She likes to be busy so she really appreciates all the things to do. They have electric doors so she is able to go outside and get fresh air in her wheelchair which she would not be able to if she was at home. I would recommend this community.

We chose Atria Kew Gardens because we had to have a Kosher place for my mom, they fit the bill perfectly. The location also played a big part. The room sizes are adequate, we haven't had any issues with that. I have eaten here and for the most part the food is good. The residents are able to select what they want to eat and there is a good variety of fresh foods. I would recommend Atria. The care and caring of the staff has been wonderful. I am very impressed with how they have handled COVID issues. They tested everyone in the facility and everyone has tested negative. They managed well under the pressure of the pandemic.

At first initially this community was great, but after awhile we weren't getting our moneys worth. Every time they did anything extra the prices went up, and when the prices went up the services went down. We felt the staff was neglecting the residents at times. On the other hand the rooms were nice, but overall we would not recommend this to a family or friend.

We chose Atria because the feeling here. I talked to the residents and had lunch in the dining room and it felt very welcoming compared to the many other places that we toured. The room sizes were larger than average. My mom had more room here than the previous places she had lived. The food was really good, my mom liked it a lot and always commented on how good it was. They had a lot of variety. My favorite part about this community was the staff. I would recommend as long as you read the fine print.

Both of my parents are here. We chose this community because of the proximity to where I live, it is only 3 miles away from my residence. We also chose it because of the condition and upkeep of the common areas as well as the friendliness of the staff and residents when we were touring. The room sizes are comparable compared to some other places that we looked, they are spacious for an apartment. The quality of food was better pre-covid, but they do have some people working on the food based on residents feedback. I would recommend Atria North Point.

We chose this community because of the location. We also had friends who are residents. There has been poor communication from the staff, but it has gotten better after I have spoken to the general manager about this issue. My sister-in- law really likes her physical therapist there. She went from a 2 bedroom to a studio and she is comfortable with the room size. She has had no complaints about the food. Our favorite part of the facility is the location, hygiene and the cleanliness. For people in assisted living, it fits the bill.

It was a lovely place for my mom and my mom enjoyed it living there. I chose this community because after visiting other places, Atria was very complete with the information and practices they shared and the location was excellent for our family. The food was mostly adequate sometimes more special, but mealtime was not important to my mom. I would recommend this community to other families.

Viewed a prerecorded tour. Place looked beautiful and lots of activity (may have been recorded pre-covid) Lots of things to do. The prerecorded tour is great, because I can share it with my sister on the west coast who works full-time

The aides are mediocre except for private aides. The memory care is mediocre. The food is also mediocre. The residents and staff are very friendly. It is super clean. The apartments are very nice. It is a happy place to be.

The reason we chose this community was because it was smaller and cleaner then others we looked at. The price was comparable to others. The staff were friendly. It was the first one we visited and we visited five other places, but came back to this one. It was just a feeling we got that it fit my dad the best. i would highly recommend this community to other families.

I am enjoying the at home atmosphere. The people make you feel welcome. The management is very helpful at solving problems. The food is salty. Some of the food is not very desirable.

Going through the whole progress I would say that no matter what community you are at the advocacy is mandatory and key. The staff were inconsistent, some staff worked there tail off, some not so much. I can't express the importance of every person needing an advocate. Our experience overall was good. My love one got pretty good care. Working with the administration was a good experience. The clinical adviser on the floor was a super human being.

Very nice living solution. However, I have decided it is too far away for me, and I would prefer a location with 24/7 nursing availability. Additionally, even though a 2 bed/2 bath floorplan was available, the A/C units took up too much space in the already small bedrooms. It might be a great solution for others.