475 Management

Staff friendliness and learning our names early on, lots of interesting activities, fun holiday activities and decorations, great food choices

The memory care team, lead by [Name Removed], at the Almaden Watermark are amazing. [Nsme removed] and her staff were compassionate and engaged with my mom and all of the residents, as well as with family members. They worked with me every step of the way to help me with my mom and her needs. I’m forever grateful to[Name removed] and her team.

Our tour of Sonrisa was wonderful. We saw all the important features of this community at a pace where we could ask questions and get a feel for the setting and residents. Everyone was friendly and welcoming, and the property was clean and bright.

The Watermark at Almaden has been a great facility for my dad. He’s been there about a year and a half and really likes it. The staff is always very friendly and helpful. The food is consistently good, as I have joined him for lunches and dinners many times. His biggest complaint is the sometimes long wait times for an aide to return to the dining room to escort him back to his room once he has finished his meal. This short staffing issue may not be unique to WM, however.

Love the lifestyle, it is everything we need and want at this time in our lives. Love the fact no cooking or cleaning. The people and. Staff are very helpful, caring and listen! When we found Sonrisa we stopped looking.

Beautiful facility. Loved the activities and the staff. Went during one of their Happy Hours. Music, drinks, food, and great residents?

What we like the most about the community is their friendly staff and residents lots of options for involvement. Yes, we would recommend Sonrisa Senior Living to other families.

On our first visit to Sonrisa, my wife and I, without having an appointment, met with [name removed] who was available and anxious to provide assistance. She was extremely well groomed with a glowing personality and extremely knowledgeable. We located an apartment and completed a contract; however, After thinking about the apartment and sleeping on the decision for a night, we decided to have another look at it. The next day, [name removed] showed us the apartment and we decided to cancel the current contract and write a new one on another apartment with a larger floor plan. [name removed] again was extremely helpful during the total process and we would highly recommend her services to anyone!

It is a very nice facility with friendly residents and staff and good food. Absolutely stuffed with activities to do. They allow cats and small dogs which was a big factor in our choice for respite care.

All the staff are very professional and responsive. The facility is very well maintained and my mom likes it quite a bit.

Dad really likes it there. i would highly recommend to others.

5 across the board. Thus place is great! The staff is super friendly and caring. There is not much turnover among the care staff, so real relationships develop between staff and residents. The food is great. The chef is very responsive to residents' needs and requests. He holds monthly meetings with the residents to hear their feedback. Activities are varied and the activity director tries new things all the time to engage the residents. The facility is beautiful and the maintenance staff is just as friendly as the care givers.

I honestly will give them all 5's. They were just wonderful from the beginning to the end. My mom has passed away and as I had to move her things out and close with them they were so caring and supportive.

My mom is thriving at Sonrisa! The facility is beautiful with high ceilings and tons of natural light. The care staff are friendly and make warm connections with the residents. Turn-over among the staff is low, so those relationships can be maintained and strengthened over time. It feels very much like the staff genuinely cares about my mom's well-being and are actively promoting her social, emotional, and physical health.

We loved Sonrisa. Would highly recommend it. We love their staff members, as well as the common area and the apartments. We also love the entire interior.

I love this place.Check out the fact that they are adding many new people here. The capacity is 240 residents And looks like too many for the space here . Not big enough dining rooms!! Be aware!'

Food is good but my parent wants more choices/variety. Staff is great and takes their time when needed. Needs better mode of communication besides email for requests, response is slow. (Requests from outside Sonrisa)

Everything was great, although there was some staff turnover. But the things that stood out to me: the food is really good, and there's a variety of choices every day. It is a beautiful facility, and the units are very functional with a fridge, stove top, microwave and dishwasher. I would highly recommend it!

Atria Almaden is a very clean community and the house keeping ladies are just lovely - that is one of the things I love about Atria I have never seen anything messy or out of place. The staff members know all of our names which I cannot believe it - they are very courteous, nice, joyful and they always have a smile on their face - that is another things we love about Atria. The dining and meals are one of the most important things to us in this stage of our lives - there has never been a day that I have gone to the dining hall and something be bad. There service is just wonderful, the kitchen staff is perfect and they always greet us when we enter the dining hall. They are very patient with us when we order and always explain the menu to us and any other specials they may have. The activities are fantastic - there is almost everything you can think of, there is always something to do from exercise classes, movie nights, arts and crafts. It is like a cruise ship that you do not get off of.

We arrived at Altria Almaden at lunch time for a quickly arranged tour, which we appreciated, since we were to be in the area for a brief period. First off was lunch for me and my wife with [name removed] (sales counselor). Food selection was very broad and very high quality. Looking for Independent Living accommodations, the facility offered the two bedroom unit we had in mind. They offer every conceivable entertainment and activity to engage in during the day. The facilities are new. They are definitely a place to consider if you like high rise living.