StoryPoint Group, LLC

Entered facilities for respite care.Staff was kind and considerate, facilities were well kept, Executive Director was very attentive. Selection of foods at each meal.

It is a very nice place for mom. The only concern is that they seem to be understaffed at the moment

The staff and experience at independence Village was fantastic. My mom was a resident for 4 years, and as her memory and dementia continued to decline, the staff was extremely patient and caring add did add much as they could to keep my mom as happy, safe and comfortable as they could. I would highly recommend looking into having your loved one (s) moving into this community.

The staff are fantastic and caring! The staff greet me everyday with many hugs which I love! The facility makes me feel at home because they are kind, helpful and they treat me like family. I think everyone here is fantastic!

I think it is a great place for seniors they have plenty to do. I love that you have all different kind of activities.

My mom is in Memory Care. Very clean , nice activities & the staff is very responsive. Very pleased with the facilities.

Story Point went above & beyond my first impressions when it is was a very emotional point in our lives. During the 4 months our loved one was there, the facility was always clean with fresh activities for the residents. The staff were fully engaged and compassionate with the residents. They offered additional providers for continuity of care & made our loved one feel like part of their family. It was a very positive experience for our family.

I have lived here for 1 and 1/2 months. Story point is the friendliest and most relating facility I have ever lived in. The food is well above average and the restaurant still-service is well done. All of the staff are present and helpfull, from the director to housekeeping. Maintenance is responsive and timely. Overall story point Carrollton, on a benefit verse cost bases, is the best senior living facility in north Texas.

The staff is incredible. The facilities are always well organized and clean. The food and events are also impeccable.

My parents lived at the facility and they received excellent care. All their needs were meet and the staff kept us up to date on any issues that arose. Their room was kept very clean and the staff was very attentive.

I love living at Story Point Walton and have been in the assisted living section since August of 2024. We have daily activities to keep us busy if we want to be involved. Whenever I need assistance, I push my pendant and help arrives in a timely manner. The Nurses, Caregivers, Dining room servers and Management are efficient and friendly as can be. I have lived in 2 other facilities similar to Story Point Walton the year before I came here. They did not compare to Story Point. I am planning on being a resident here for the rest of my life!

I had a very good experience this morning for my mother at Storypoint. She had a last minute urgent visit to the dentist. Although the transport vehicles were pretty booked, the staff worked very hard to get it arranged for our family. They were very accommodating.

The staff is compassionate, attentive and dedicated to making sure the residents feel comfortable, safe and well cared for. The facility is clean, well maintained and welcoming. Highly recommend this facility to anyone looking for a place where their loved one will be treated with dignity, respect and compassion.

Beautiful view from my apartment…fun staff members and great baked potatoes! As long as I am on the lookout for those who enjoy pranking, all is good! [names removed] are always helpful and kind! Thank you!

The staff was very friendly and informative. I felt comfortable and listened too. I really enjoyed the experience the Director of Nursing and Assistant Director of Nursing have, it made me feel more comfortable and at easy if I consider moving here. I would highly recommend to anyone.

When I first came here the staff was very kind, and after 3 years they are still kind even the new people that they hired . They seem to be generally interested am I opinions and problems in my life I have recommended this place to my friends and family I'm thankful that I'm here everyday.

This is a wonderful place where people truly care and do their best to make sure that everyone’s needs are met.

The staff are all friendly and welcoming! Community is well kept, decorated for each season and clean. Kudos to activities and staff who join in to help in the fun, engaging and creative activities. Music is present often, which adds to the joy of living or visiting here.

I have been treated respectfully and with care by their well trained teammember providing personal care services. In particular I have superiorratings for [name removed] and [name removed] and [name removed], but everyone i have worked with has been well trained. Staffing in this field is understandably challenging but your team really seems to enjoy working here.

Everyone is friendly, they greet you when they see you and we always try to welcome new faces in the community. If I need assistance I am able to push my button and staff comes immediately to help me. I have no complaints about the community.