Priority Life Care

Staff doesn't always respond in a timely manner if issues arise. Unless an emergency, be patient, they will eventually. They offer; music from outsiders, happy hour, games, and they have a library. I would definitely recommend to others.

It took two years before I could make the difficult decision to move Mom out of the house and into care, and I spent the better part of 2022 looking for a place. I visited 20 different places, but chose Linwood for its pastoral setting, well-appointed facility, super staff, array of services, and because it was the only place where Mom could have her own room (a must for my mom). I really like the Memory Care Director and the caregivers who work directly with Mom. They are all kind, caring, patient and understanding. Initially, there were disappointing delays with getting administrative information, such as a countersigned admissions documents. A family "onboarding" folder providing a hard copy of that plus handouts providing information on the prescriptions service (plus whom to call), the medical staff and general services, such as trimming hair and nails, would be informative, useful and welcoming for new families. Overall, above all else, it's the care that really matters, and they deliver. I would recommend this facility to family and friends.

Our family had an in person tour with Magnolias of Lancaster and it was quite nice. We decided against it only because i was thinking that I might need a residence for my father as well but he does not have dementia, and therefore would not be eligible for our family.

The staff at Brookdale Deer Creek are incredibly kind and accommodating. The food is outstanding and flexible based on client tastes. I would highly recommend this community.

Nice staff...very helpful.

It was more expensive and the rooms looked dark. The people were amazing. They were very friendly and there was a lot of energy!

I'd rate the friendliness of both the staff and the residents at a 4. As far as the staff- not enough people.

The staff is very friendly & helpful to my loved one, but they like other places are understaffed. The recent mgmt change has had a positive effect. The facility/building has experienced some serious water issues, which after several weeks is hopefully resolved. Easier access to building would improve customer service. An associate has to let you in & out which takes them away from doing their jobs & delays access which can be frustrating. Overall, the caring staff is so appreciated by us.

Most have walking issues but yet they have to park a ways away and they're a slight incline. I wish something could be done to level the ground and ability to park closer. Otherwise I'm very satisfied and they are too. Meals are great. Staff are wonderful. And mom enjoys the activities.

This is a good place to be and it is a nice setting. They provide three meals for the residents, and will deliver to the resident's room when requested. There are choices to choose from for meals as well. The staff are good to work with.

The friendliness of staff and activity level stands out to me at this facility. They have many special events/entertainment. The place has been remodeled and it's very clean. My loved one's room is always immaculate. The food is exceptional.

We picked this community because, it was recommended, the cleanliness ,it seemed to be a good place, and good fit for my loved one. They could improve on the food, and offer more universal dishes.

My loved one seemed to enjoy herself. The staff were very nice, and they took good care of her while I was away. The one thing they need to do is let families know there are no TVs when you're there for respite care. I had to find one at the last minute, which was very upsetting.

Colonial Courtyard at Bedford is in a more remote setting. The facility was very clean and the people were very friendly. The rooms reminded me more of a long-term care facility / were more institutional than the place we chose.

The move in process was very easy for our family and the staff members were very good after our loved one had passed and helping move her stuff out after just a few days after moving in.

Our family had an in person tour and what we liked best about it was the location, it was right by a park which was very nice. Overall the community appeared that it would be a fine fit for our loved one but the building you could tell was older and has been through a lot.

It's very clean. They were very caring for my pareants and took good care of them. The food was good, and my loved ones liked it. They had many activiites. There was issues with the billing. They could be more upfront with the billing, and offer more reasonable prices. Overall, the place was great. The staff was very good. The place was fantastic.

The facility has been short staffed so there has been no Housekeeping, but it appeared on my loved one's billing that she was given a discount.

Get the job done. So I don't have to worry about the daily living activities, like cooking, maintenance and transportation. Social interaction is one of the main reasons I am here. Increases mental stimulation.

Our family had an in person tour and it was more welcoming which we liked but the building itself was much bigger and just felt a little more posh and it was just to expensive for our family.