Priority Life Care

We went on our scheduled tour of the facility today. "[Removed]" showed us a couple of options for my grandmother. We filled out the paperwork and got approved. The facility is very nice, well-maintained, and clean. They had games going on for the residents and I watched them try to get as many people to participate that came by (it was a beanbag toss game for which they toss a beanbag into laundry baskets, then, if you scored any bags in the baskets, you got to go to the 2nd floor to try from there to get it in the basket that was still on the 1st floor! It looked like fun!!). They all were having so much fun, smiling, and laughing. [Removed] set us up (there were three of us looking at the facility for my grandmother) a free lunch where a resident who lives there ate with us to answer our questions. Very nice experience. They were not pushy at all which I appreciated. They were very kind and were well accommodating to everything we asked. (Oh, the food was REALLY good!)

My Mom seems to be doing very well here. She had a hard time at first, but they were very patient with her and worked with her to make sure she’s settled and content. I’ve had lunch there a couple of times and the food is very good and nutritional. The facility is kept up with very well cleanliness wise and housekeeping comes by her room once a week to vacuum and clean the bathroom. They have a lot of activities going on during the day like bingo, games, outings, and sometimes they’ll have speakers come by to talk with the residents. They even plan parties for the holidays! I definitely recommend this place.

My mom lived here for about a year and it went well. Her needs ultimately changed so we moved her to a different facility but the staff was wonderful during her stay. I tried the food a couple of times, and sometimes it seemed a bit too fancy, but overall it was good. There were a few activities they provided for the residents like crafts, musical entertainment, and Worship entertainment. The building was kept pretty clean, I never had any issues with that. They really did a lot of good for my Mom, I would recommend them.

My mother was a Newhaven resident for 8 years. 96 year old Dad has just moved in! Mom started at Newhaven on the independent side. She had many challenging behaviors which isolated her in many ways. When Memory Care neighborhood opened, although we were resistant to the staff's suggestion that it might be a good fit for Mom, we agreed to try it, based upon their knowledge of Mom and how they felt they could best provide for her. The move to Memory Care proved to be one of the greatest gifts we were able to give Mom. In that beautiful community, Mom flourished with the unique staff and activities. She regained a feeling of independence, based on the focus on what she could do, not on her limitations. In amazement, Mom's doctors and her family watched as she actually improved in her 80's! She had friends with whom she socialized. She invited us to events. She had pride in her surroundings. She felt capable and vital. Those 7 years were a blessing for Mom, and therefore, us. Dad has been living independently, but this summer, it was evident it was time for a move. This time around, we did not visit multiple facilities, interview, etc. We knew from experience that Newhaven was the only place for Dad. He is in his own apartment. While change at his age is difficult for anyone, the staff has been WONDERFUL in getting Dad interested in activities and in life. We are not surprised. There are no cookie cutter plans at Newhaven - everything is individualized and personalized. The staff is amazing and helpful and kind and positive. My 2 parents could not have had any more different needs, but this group of people customize everything. There are times when issues arise and things need to be addressed. At Newhaven Court at Clearview, when we had a concern, I contacted management, we met promptly, and together we worked things out to address our concerns. It is a team where the resident, the family, and the staff all work together to provide the best possible living conditions. You can not ask for more than that. If you are interested in improving the quality of your loved one's life while gaining peace of mind over their safety and well-being, Newhaven Court at Clearview is the only place you need to go.

I toured the place with my husband. I loved it and can think of nothing better for the price, even those I looked at that were more expensive were not as nice as this place. It was beautiful, well-located, and the staff seemed to be willing to provide for one's every need. Of all the places I looked at, this is the tops, and first on my list.

My parents have individually lived in senior care for the past 8 years. My mother lived for a short time in assisted living and then moved to the memory care neighborhood at Newhaven. Mom's move to memory care was the most wonderful gift we could have given her. Hesitant at first to move her, the staff met with us multiple times, compassionately and factually outlining Mom's strengths, struggles, and needs, leading us to try the memory care neighborhood. We were amazed to watch Mom IMPROVE in her new community, making friends, participating, enjoying life - things we would have never believed possible. Her quality of life was raised to the highest level possible for her. She delighted in her friends, her lovely home, and the focus on things she could do, not on things she could not do. No situation is without some challenges, however, from the director through his wonderful nurses and staff, we all worked together to give Mom the best life possible. When concerns arose, we always were met promptly and always, always felt as if our concerns were the most important things the staff had to deal with. So, last spring when it was time to consider a move for Dad, the hardestpart was done. Nowhere but Newhaven was even considered. Dad lives independently in his apartment at Newhaven, enjoying the people, the meals, the activities. While Dad's situation, and personality, is vastly different from Mom's, the staff has again demonstrated their adaptability by tailoring his plan uniquely to him. The facility is beautiful - a place where people are proud to live and visit. Quality is evident in the building, the food, the common areas, and most important of all, the people. When your loved one lives at Newhaven Court, they do not live with employees, they live with family - people who care for them as if you were doing it yourself. When leaving Newhaven after a visit, I have no misgivings, I have complete peace of mind.

I live in Malvern, 48 miles away. I go to visit my wife every day. My three goals for her are Healthy, Safe and Happy. She is all of these thanks to the most caring group of people I have ever seen. I found Magnolias quite by accident, and made an unannounced visit. My impression at first led me to believe it was exactly what I was looking for. A home-like setting; there is no institutional feel anywhere, small in size, sincere interest in each residents care and wellbeing, staffed by loving people who have a vocation, not a job. My initial feelings have turned out to be reality. I have options for her care a mile from my home, but won't move her.

The staff was very friendly and answered all my questions about the facility. I’m hoping to see you again in the future.

I love the place I live in. The entertainers are great and I love the food here.

I’m an activities director at another community. I’m also friends with the activities director of the Crossings. We are always exchanging ideas. I toured the place once and it was cleaned and staff was very friendly.

I volunteer here once a week. I love calling Bingo and spending time with such happy folks.

I enjoy all the activities. The maintenance the one of the hard worker.

I ran into some residents in the bowling Alley. This was what brought me into the place. I just love the interaction between the staff and residents. Now I’m hoping that my sister-in-law loves the place when she comes from California to tour the facility.

My mom lives here. She’s very happy. She loves especially how the maintenance group keeps the facility clean. If something breaks they try to fix it right away. She also likes Happy Hour. Although she doesn’t like to join other activities she finds them very interesting.

My Mother has lived here for 7 years. We have been very happy in all aspects.

Excellent! In all respects! Staff goes above and beyond!

I very much appreciate the caring family feeling from all the staff at Eastlake Terrace. My loved one has also thrived with all the events, activities, and particularly music events this community is supportive of and provides.

Outstanding retirement community.

We are so pleased with the care and service provided by all of the staff at Venetian Gardens. My mom could not be happier. She has made wonderful friends and feels so at home. Thank you for taking the extra steps or going the extra mile.

Beautiful, warm community. The people working there were involved, engaging and caring. There was just a feeling of home. The residents all seemed happy as they passed by on their way. The calendar was loaded with lots of activities.