Pointe Group Communities

We love the staff! [name removed] has been amazing during our transition for our dad! [name removed] in The Cove has been wonderful & caring. The only thing I would like to see more of is asking the entertainment people to have my dad attend the activities in the main section. I have told them that he will say "No" if asked because of the Alzheimer's but if someone just tells him "it's time to go to the front area" he will gladly go!! He needs more stimulation than staying in his room watching tv. I'm sure they are asking him but I'm sure he is just saying no at first! He loves music and watching people

Life for my 101 year old mother has been so great for her stay of two years. I will never be able to give the staff enough praises for their wonderful kindness and care. They have been so patient with her, knowing that she cannot hear or see well and make sure that she reaches her destinations by pushing her wheelchair to activities . I can truly say that they are always upbeat and will strive to solve every problem no matter how small , almost immediately. They get a five star rating from me in food service, programs and activities, immaculate cleanliness of facility and assisted living patient care. The addition of the wonderful hair salon services and physical therapy is a big plus . Most of all, my mom loves the BINGO BUS rides and rides to the many places they make available . Mom still tells everyone that she lives at the Taj Mahal

I think other families should know that it is a beautiful facility with good food and amazing staff. I really appreciated everything you guys did for me when I was having a hard time taking care of my grandma

The staff is excellent, everyone is very caring and kind. The activities are wonderful. The staff turn over is high but they manage to get great people and some have been around a while. It often feels understaffed. Overall a great experience.

5 star facility at a 3.5 cost, admin and staff very professional.

My mom has been there a year and I can't say enough good things about this facility. It provides excellent service beyond normal expectations. My mom is 100, in a wheelchair and moves effortlessly around the many areas of activities, games, movies, live entertainment, therapy animals and outdoor nature in beautiful locked courtyards. The food court provides a well lighted cheerful community area with a large t.v. for entertainment. A daily menu is provided and more choices off a menu that you can pick and choose. I have complete confidence that my mom is safe and happy when I leave after my daily visit and I can sleep peacefully knowing that I have chosen the right place after months of searching. A BIG THANK YOU"TO EACH AND EVERY ONE OF THE STAFF

[name removed] was the greatest help. She answered all questions and my mom is the happiest person since she moved in at Paddock. The caregivers are so lovely. And the communication between management and family is phenomenal. Thank you.

Friendly staff, Everyone willing to help with anything that's needed! Clean and fun atmosphere! ED helps in every way she can, she loves her residents and staff, very genuine person can not say enough about her!!

I've never felt more welcome and at home at another community. They always make me feel so welcome and at home when I come in to see my mom. When I have any concerns they are very responsive and tentative.

I had so much fun. The staff was so nice and came up with so much things to do . I love this place so much . There meals are so good , they care and help a lot . That place is so beautiful and nice .

This place is so fantastic and beautiful. The first feeling when coming into the facility was very laid back and so welcoming. The feeling of seeing everyone up and walking and smiling and laughing was incredible. Would definitely recommend to everyone. If I could leave more than 5 stars I would.

The staff was amazing and treated everyone respectfully and nice the facility’s were amazing along activities they offered and do. The rooms were very nice and kept clean they treat there residents with care and hostility

Managment extremely helpful. My mom has been here for a month and a half, and Sales director has been so helpful and made this transition very smooth for both myself and my mom. I visited several other communities and nothing seemed as warm and welcoming as Paddock Ridge.

This is such an amazing place for me dad to live. From the fantastic food to the fullest activity calendar I've ever seen, it is the only place I want me dad to live. If I could give 10 stars I would

Beautiful community with a team that instantly makes you feel welcomed and like family. We met with the administration and other care team associates, even the housekeeper and activities team were part of the introductions. You can tell they are experts in the field and really love what they do. We really enjoyed the food too and they have lots of events for family to participate with. Best decision we could have made was to bring mom here. Thank you Paddock Ridge Ocala for all that you do for our mom and for us too! You have been amazing

1.Overall experience 5 There have been some Mgt changes but was not directly impactful to my mom The team seems to place residents in neighborhoods thoughtfully as to not upset the delicate balance of the dynamic between existing residents & new additions 2.Cleanliness of the facility 5 Common areas are clean, fresh, inviting Moms room is kept clean by staff as well 3.Friendliness 5 Staff is pleasant, reception staff always make us feel welcome. Care team seems to be bubbly, kind & concerned 4.Quality of care 5 Mom is checked on many time each day Staff in her neighborhood has always been fantastic 5.Food 5... now Was a little slacking for a while... offer prepared specials & large everyday alt menu 6. Activities 5 Activities staff [name removed] and his team have minimum 3 activities daily They schedule visits with my pot belly pig (Fat Albert) who visits all 4 neighborhoods every other month 7.Value for the money 5 This level of ALF is expensive but worth it We refer to Paddock Ridge as "The Luxurious Resort" I could not imagine my mom living anywhere else. And as her care needs change they have different levels/price points and memory care units should she require more assistance. They are pet friendly! As long as resident can care for their pet they can have a cat or small dog

AdviniaCare at Paddock Ridge really does look like a 5 star resort when you walk in, it is a really nice clean community they just currently have a couple of glitches here and there. The meals started out to be really good, then they declined some but we do believe they are working on it and they are improving. When it comes to activities there is something going on a lot of the time. So far it has been great and it is the perfect set up for our loved one. She has a nice group of ladies she sits with for the afternoon meals.

I love [name removed] (activities director). She works hard. The food is much better. I love it here, my home.

Facility has great food, activities and great care!

Great activities and food! Love the Koi pond.