Pinnacle Senior Living

We are so glad we were able to get our mom Into Heritage Assisted Living. The staff is all so kind, mom raves about the food (her only complaint is there’s too much food and options to pick from!) and plenty of activities to keep her busy. She has made some great friends and they all look out for one another!

The facility and staff were excellent. We had experience with several group homes and Villa Court was like a breath of fresh air. The administrator we met with was very informative. We were impressed with the cleanliness of the facility. The staff was very friendly and helpful.

The staff was amazing and friendly. They were very attentive when the hospice company we were using was not providing the care my mother needed and had amazing recommendations for a different company. They would call with any issue or concern. I am still in contact with them as I have been donating most of her things to them for the hospital bed that can not afford things. For the people that can not afford necessities. We have donated a hospital bed and a lot of clothing and toiletries as well as books and magazines.

Villa court is a great place for anyone to have their family live. It is a great place.

The staff is so friendly and patient. My mother is a difficult person and they have cared for her so well that she's actually happy. She can't wait to see her friends in the dining hall every day and even participate in making crafts. This facility has help heal my relationship with her. Caring for a parent is an exhausting job.

My mom has lived at HH over 2 years now.She gets along well with the staff and really feels at home here. There are problems wherever you go but here, the director [name removed]. will work with you to manage anything that comes up. We just attended a mother’s day luncheon today and it was very fun, good food and always so clean. If you’re looking for a smaller, safe, assisted living, this is the place for you. They recently changed their oversight Corporation and made the transition with flair. A very nice home environment.

Santa Maria terrace was great. The only negative is the ambassadors tried their best as was a new. The staff were wonderful, welcoming and the facility was clean. Would still recommend.

The quality of care has improved overall and the cleanliness of the building, the building no longer smells like urine. Staff are always welcoming and friendly with the residents although it is health care and some may struggle to find great staffing due to just not hiring anyone. I have a family member there and I would put another one when the time comes.

People that work there are positive and seem to be committed to their job. Like all facilities, they have posts for volunteers and jobs. Trying to reach the place by phone is difficult and could be improved. That is why I requested personal #'s of administrators. I am 3 hours away and need to reach certain people by phone or email.

[name removed] was in her last 4 weeks of life. These people treated her very well and took very good care of her. From everything I witnessed they were very compassionate and empathetic to what she was going through and made sure she was treated well.

We chose River Point of Kerrville because of the facility cleanliness and the rooms were very nice. I Would like them to at least periodically check on even independent living people. Three or four times per day would be nice.

I have 2 parents in there now, my mom in Memory Care and my dad in Assistant Living I would give them a 5 on all. The staff is friendly and helpful they make sure my parents eat together and keep them busy all day, they both enjoy the food and activities

Windsor Court is the absolute BEST! It feels like home when you walk through the doors. All of the staff members go above and beyond to care for the residents. I couldn't be happier with our decision to move our mother there. She is so happy. She loves all the delicious food and fellowships with the other residents and all the amazing carestaff. They truly care!!?

Staff is friendly and thoughtful from the administration to the maintenance guy and everyone in the middle I would recommend them to anyone. Heritage is a hidden gem in the community and I couldn’t imagine her anywhere else

It seems to be a place with ample friendly staff eager to assist with needs. The residents are friendly and interactive, and seem very satisfied with the facility. The setting is one that encourages chats and interaction if desired though not forced.

5 on everything except food.. when I moved in in December the food was excellent.. shortly after that the quality began to deteriorate. There seems to be a LOT of pasta being served and the fruit is no longer fresh but canned .I would give the food a 3 The entire staff is remarkable, kind, friendly, efficient Number 8.. value for the money..as I pay $[fee removed] a month and the rest is paid by Medicaid I certainly feel I am getting value for my money. But I can't imagine why people paying $[fee removed] a month put up with institutional grade toilet paper

My mom never moved in. The staff worked with me to get my mom set up in an apt, but she passed away before she could move in. I loved the facilities and the staff. Highly recommend. I honestly wish my mom could have lived there. I think she would have loved it. Everyone working there was great. The residents seemed very happy and friendly.

The friendliness of the staff gets a 5+. The activities and value for cost gets a 4+. It's like a big family. Everyone cares about each other and takes time to talk and give a helping hand if needed. My husband is in rehab right now and their friendship and caring has been wonderful. The staff is amazing.

My husband has lived at Harvest Home Assisted Living since [date removed]. I can honestly say that every concern can be brought to light and addressed with management. I see - on a daily basis - only caring people who are striving every day to do their best for the residents. Residents are treated with kindness and love. I have not had any reason to be concerned about the medications that my husband receives each day and at different times during the day - the "Med Techs" always check if there is a question about anything and keep me apprised of any new meds or if there is the need to change the way he receives these medicines. The "Care Team" comprised of sweet loving people is well trained and are always ready to lend a hand. I'm going to repost my original review title now as it is still how things are going at Harvest Home Assisted Living. Check it out: They're not just running this place - they are on a mission!

Everything was great. Her health declined, and they brought in nurses and took care of everything. At first we chose them because of the price, but within 6 months the price doubled and now I owe $[removed]. I wish they had been more clear on that. I understand the extra care, but the cost kept changing. I have a problem with that.