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2.0
Review Score
305 East Thompson Avenue, West Saint Paul, MN 55118

I would recommend you check the community to see if it is the right fit for your loved one. The value for the money is good here. The staff communication has been good with the family. They are always...
Our assisted living community in West St. Paul, Minn., offers an engaging social life that will pull you away from the TV and into creative projects, happy hour socials, card and board games, lively meals, fitness classes, fun outings and anything else that you want to do. And there’s always the...
46 1st Avenue Sw, Wells, MN 56097
315 Thompson Avenue East, West Saint Paul, MN 55118
Very friendly but some of the staff need more training. The buiding is older but most things are fixed within a few days. Smaller community, which is nice. They need more choices & variety on the food menu,...
As you and your family consider care for your loved one with Alzheimer’s disease or other types of dementia, we can help. Our community in St. Paul, Minn., in a quiet residential neighborhood near Kaposia Park, offers a safe environment and exceptional memory care. Memory care services in a safe,...
Review Score
55 reviewsOut of 10
5 star
31%
4 star
31%
3 star
17%
2 star
13%
1 star
10%
A Place for Mom has scored Next Level Senior Living with 2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Next Level Senior Living has 55 reviews with an average "overall experience" of 3.5 out of 5.
I would recommend you check the community to see if it is the right fit for your loved one. The value for the money is good here. The staff communication has been good with the family. They are always helpful when the family has questions. There are three meals a day, and the food is great. The chef is friendly and a good guy. When we toured the community there was transportation for the residents to take to shopping and doctor appointments. It would be nice to have this going again for the residents to utilize. The activities director left and they are trying to get them started again. There are activities listed on their website, but they aren't all going on. They do have board games and a couple other activities. My loved one would like to stay more engaged then they currently are.
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There has been a major turnover of staff positions over the last month here. The community does well at filtering in agency staff so it doesn't feel short staffed for the resident's care. There is also corporate staff that will come in to fill in for the senior staffing roles, and they are fantastic. Within the first three days of my loved one being in the community, the chef went and spoke my loved one to find out what they would like. The chef is available for the residents to speak to and give their thanks for the meals. One of the things I liked about Brookdale, is that on their Activities Calendar, they had a daily goal listed for each activity and this was impressive to me! The activities have a good variety for the residents to participate in.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
Our loved one has only been here for about a week, and so far our loved one is doing much better. We are very surprised at the turn around from her previous community. Her attitude and health is much better.
West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
We chose Brookdale West St. Paul because I liked [name removed], she was the one who contacted me when we started looking. We took a while to find a place and she always called to follow up and answered all of my questions that I had. I also liked that the facility is all on one level, if she had to go into memory care it is the exact same layout so it would be familiar to her. I would recommend them to others looking.
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I liked it because it is a small facility, feels very homey. Seems to be a good fit for my husband.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
Our experience has been very positive. Mom first moved into a Brookdale assisted living, but failed because she kept trying to leave. Brookdale worked with me and she was in a Brookdale memory care within 24 hours. She exhibited a lot of maladaptive behaviors at the start and for a while longer. They worked with physicians and got her medications adjusted and now she is basically behavior free and happy. They take care with basically all aspects of her life and I have no concerns about her care. Staff are always friendly and have great interactions with all of the individuals that live there.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
The staff provide attentive and patient care for my mom at Brookdale West St. Paul. When we are unable to visit with our mom face to face the staff assists us with the clothing or supplies we bring for mom and they answer all of our questions. I am comforted to know mom is well looked after during these stressful times. I would highly recommend Brookdale West St Paul to others looking for a comfortable and loving home for their family member in need.
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I moved the love of my life to her new home on [date removed]. The reason our family decided on W. STP was the small family setting and the feeling of real love & care that was evident from day one. Over the past nearly 5 yrs, that has been a reality. Never for a moment has my bride not been loved or cared for, less than what I have done or would have done for 52 yrs. The staff there have all been loving & caring. I admit that there have been special caregivers sent from above, and many have left, but Brookdale always hired new special caregivers, so my wife has always had special care here. They always have high quality, truly caring & loving caregivers. Every time I've arrived, right away whoever meets me tells me how my bride is doing, what she's been up to, and what she is doing presently. The food is exceptional, and it is prepared to whatever the resident's needs are. I have always been made aware immediately of anything regarding her health & welfare. She is secure, safe & loved !
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
My mother has been in Brookdale for over a month now and I can't say enough good things about this place. She really likes it there and especially enjoys the home cooked meals. Brookdale has been able to meet all her physical needs which has really lightened the burden on our family. The staff are great and very friendly.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
Very good with involving each individual resident with any activities and at meal time. The number of available staff on site makes the higher cost worth it.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
The manager was not nice and she made me have to make a decision right on the spot. We wanted to take our time on this move for my husband. I did see that the community and it seems to be nice. I know that they had a nice choice on the menu. I would suggest that families check this community for the options that might be a good fit for a loved one to receive good care.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
It's awesome. It's a good place. It's clean and the people are friendly. They are very compassionate. I would recommend it over and over again.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
I researched a number of sites for my mom. Brookdale (Clare Bridge) was by far the best! It is a small community (19 residents), in a home like setting. The staff is extra-special. They care, have years of experience in memory care and neurology, and are real human beings who make this memory care path a positive experience for elders. I highly recommend Brookdale - Clare Bridge for Memory Care....I enrolled my mom there and it's been the best decision.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
This place was wonderful. I would have chosen it, but it was just too far away. I also have friends here and they just love it, and tell me how great it is.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
I loved this place! It is a long way to travel to but I feel they really are living their mission of giving quality care. I want to move my mom there.
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5
West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
A wonderful place. Very clean. Very caring people.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
Ths staff at Brookdale were amazing and over the top. Mom had a very good respite stay. She liked the food and they did offer some activities. The community is clean, small and has a homey feel to it. This community was just a little to far away from us for mom to stay here. I would recommend this community.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
My dad likes his new place. He says that the cook makes the best food. He's never late for the breakfast, lunch and dinner. He lets me know how great it is. He's happy that he feels like he's still at home.
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Very friendly but some of the staff need more training. The buiding is older but most things are fixed within a few days. Smaller community, which is nice. They need more choices & variety on the food menu, less pork & some extra spices.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
One of the things that I like about the memory care is that it is smaller and more like a home. The facilities are nice and they have activities daily for the residents. The activity director invites each resident to come to the activities daily which encourages my mom to go. The staff have been helpful and friendly. They take the residents out on outings.
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West Ridge Hills and Estates in West Saint Paul, MN
3.6
(43 reviews)
There are 3 total Next Level Senior Living Facilities.
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