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8.3

Review Score

1,117 reviews
37 communities
1 senior living award community
Starting from $X,XXX/mo

Monarch Communities community listings

Showing 37 communities
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Brandywine The Gables by Monarch

515 Jack Martin Boulevard, Brick Township, NJ 08724

Starting at$X,XXX+ monthly
9
9 Photos available
10
10 Floor plans available
9.9
Review Score
43 reviews

10 staff is great very accommodating helpful caring. [name removed] and [name removed] are the best people for their jobs. Besides caring . their go above and beyond to make everyone feel good and safe....

Provides: Assisted Living

At Brandywine The Gables, life unfolds just minutes from the shore, where ocean breezes and heartfelt care create a truly rejuvenating lifestyle. Located in the friendly Jersey Shore town of Brick, our community offers the perfect blend of comfort, connection, and peace of mind—surrounded by...

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The Current South Shore

1435 Main Street, Weymouth, MA 02190

Starting at$X,XXX+ monthly
12
12 Photos available
9.7
Review Score
27 reviews

When you walk in the door there is a great feel to the current. People are happy the entrance is clean and the staff is friendly and helpful. The days have a variety of activities. In addition to the...

Provides: Assisted Living, Memory Care, Independent Living

The Current South Shore Seniors, living.At The Current South Shore we know that great care starts with a great team. Our leadership has a collective 100+ years of experience caring for South Shore Seniors. Our team includes Registered Nurses, Certified Dementia Practitioners and many other...

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Monarch Bella Terra

2 Kathleen Dr, Jackson Township, NJ 08527

Starting at$X,XXX+ monthly
16
16 Photos available
10
10 Floor plans available
9.6
Review Score
108 reviews

The staff are very caring and friendly. The Apartment is beautiful and spacious. The Community is lovely and welcoming. Overall, I would recommend the community to others.

Provides: Assisted Living, Memory Care, Independent Living

Tucked beneath tall oaks and bordered by winding paths, Bella Terra by Monarch offers a refreshing take on senior living in the heart of Jackson Township, NJ. Just minutes from championship golf courses and the Jersey Shore, this peaceful, tree-lined setting combines the best of small-town charm...

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Monarch Spring Meadows

6949 Main St, Trumbull, CT 06611

Starting at$X,XXX+ monthly
25
25 Photos available
11
11 Floor plans available
9.5
Review Score
56 reviews

Staff has been very kind and responsive. We are happy! We would definitely recommend. They made the transition very easy, coming from a hospitalization on short notice.

Provides: Assisted Living, Memory Care, Independent Living

Life is all about balance. That is why our community is strategically located in a small, suburban New England town in the well-regarded Fairfield County area. This means you have a small community feeling while still being close to major attractions and mass transit to New York City.Connections...

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Brandywine Howell by Monarch

100 Meridian Place, Howell, NJ 07731

Starting at$X,XXX+ monthly
13
13 Photos available
8
8 Floor plans available
9.3
Review Score
38 reviews

My mom had a stroke and we had her stay for a respite period at Brandywine. I was pleased with the care there and it was good to transition with my mom from a skilled nursing facility to this stay to...

Provides: Assisted Living, Memory Care

Tucked into the heart of Monmouth County, Brandywine Howell offers small-town charm paired with every modern comfort. Ideally located just off Route 9, our community places residents close to everything they love—whether it’s shopping at Freehold Raceway Mall, enjoying the energy of downtown...

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Brandywine Fenwick Island by Monarch

21111 Arrington Drive, Selbyville, DE 19975

Starting at$X,XXX+ monthly
16
16 Photos available
22
22 Floor plans available
9.2
Review Score
29 reviews

Clean, efficient, well-liked by residents, lots of activities. Meals can be hit-or-miss (quality / quantity). I found something from the county about reassessment for taxes.

Provides: Assisted Living, Memory Care

Just minutes from the sandy shores of Fenwick Island, Bethany Beach, and Ocean City, Brandywine Fenwick Island offers a refreshing blend of seaside serenity and sophisticated senior living. With easy access to local favorites—from concerts at Freeman Arts Pavilion to charming boutiques and...

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The Fountains at RiverVue

1 Rivervue Place, Tuckahoe, NY 10707

Starting at$X,XXX+ monthly
14
14 Photos available
9.0
Review Score
67 reviews

Every person that works there genuinely cares about the residents and their families. They are respectful to each others as coworkers. It looks like everybody is happy to be there. I have seen my mother...

Provides: Assisted Living, Memory Care

We've looked at assisted living from all angles and challenged ourselves to raise each and every bar. That's why at The Inn, customized care and choice are the order of the day. When you think of assisted living, do you picture a selection of several floor plans, exceptional restaurant-style...

... Read more

Brandywine Toms River by Monarch

1587 Old Freehold Road, Toms River, NJ 08755

Starting at$X,XXX+ monthly
9
9 Photos available
14
14 Floor plans available
8.9
Review Score
16 reviews

What a warm and welcoming place for loved ones who need a little more support. Every staff member I have met has been pleasantly delightful. The director is compassionate and empathetic to the residents...

Provides: Assisted Living, Memory Care

Brandywine Toms River invites you to embrace each day with ocean air in your lungs and peace of mind in your heart. Here on the Jersey Shore, life feels relaxed yet vibrant—where neighbors become friends, and every moment carries the ease of coastal living.Our community offers assisted living,...

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Monarch Paramus

567 Paramus Road, Paramus, NJ 07652

Starting at$X,XXX+ monthly
10
10 Photos available
8.9
Review Score
55 reviews

Small community that doesn't look institutional. Staff were very friendly and helpful to get dad settled and make him feel comfortable.

Provides: Assisted Living, Memory Care

Assisted living in Paramus, NJ, begins with Sunrise of Paramus, a cozy community filled with the warmest touches of home. Our very convenient location makes visiting loved ones easy. We’re just 20 minutes from the George Washington Bridge and close to all major highways.Our fantastic staff...

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Brandywine Livingston by Monarch

369 E Mt Pleasant Avenue, Livingston, NJ 07039

Starting at$X,XXX+ monthly
24
24 Photos available
20
20 Floor plans available
8.8
Review Score
10 reviews

The people who are in charge are not only competent but always willing to listen & to help. Someone is always available. Most of the residents we have met are friendly and if they have been here a while,...

Provides: Assisted Living, Memory Care

Brandywine Livingston combines the comforts of home with the peace of mind that comes from knowing support is always close at hand. Located in one of New Jersey’s most sought-after towns, our community blends elegant living, personalized care, and genuine connection—offering residents a lifestyle...

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Monarch Southbury

655 Main St S, Southbury, CT 06488

Starting at$X,XXX+ monthly
12
12 Photos available
7
7 Floor plans available
8.7
Review Score
61 reviews

I would tell them to always have at least 2 people present when asking questions, also write things down. Take notes or record if possible what they say. It's what we wish we had done.

Provides: Assisted Living, Memory Care, Independent Living

Monarch Southbury, formerly known as Motif by Monarch, is located in the Southbury area, which is full of natural beauty, and our community makes the most of Mother Nature's finest. Located on Main Street South in Southbury, Connecticut, Motif is set against rolling green hills, with several...

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Monarch Basking Ridge

404 King George Road, Basking Ridge, NJ 07920

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
8.7
Review Score
38 reviews

It's just a learning curve... we need good communication to make sure everything is going smoothly... everyone does try! Sometimes activities get canceled or happen earlier than on the schedule... my...

Provides: Assisted Living, Memory Care

In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise of Basking Ridge affords families peace-of-mind by providing today's seniors with a range of personalized...

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The Current Beverly

1 Essex Street, Beverly, MA 01915

Starting at$X,XXX+ monthly
12
12 Photos available
8.6
Review Score
7 reviews

The people were extremely nice; however, there was not one person I could text or call to find out how my sister was doing. Part of this was because they were understaffed; the other was that they assumed...

Provides: Assisted Living, Memory Care

Brandywine The Savoy by Monarch

55-15 Little Neck Parkway, Little Neck, NY 11362

Starting at$X,XXX+ monthly
15
15 Photos available
14
14 Floor plans available
8.6
Review Score
39 reviews

The studio that my aunt is in is a very spacious one. She is able to have her bed, a recliner, another chair and a two-top bistro table set-up, providing her with space to have guests and enjoy her room. My...

Provides: Assisted Living, Memory Care

Where city energy meets neighborhood charm, Brandywine The Savoy offers a lifestyle full of connection, comfort, and something to look forward to every day. Located in the leafy Little Neck neighborhood on the Queens–Long Island border, our community offers a peaceful, suburban-style setting just...

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Brandywine Mahwah by Monarch

814 Wyckoff Avenue, Mahwah, NJ 07430

Starting at$X,XXX+ monthly
19
19 Photos available
18
18 Floor plans available
8.5
Review Score
38 reviews

What we like the most about the community is their staff and the food is great. Yes, we would recommend Brandywine community to other families based on the experience we have had.

Provides: Assisted Living, Memory Care

Brandywine Mahwah is setting a new benchmark for senior living in Bergen County. With soaring ceilings, sun-drenched interiors, and brand-new renovations throughout, our community blends modern luxury with the warmth of home. Every space has been thoughtfully designed to deliver comfort,...

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Brandywine Wall by Monarch

2021 Highway 35, Wall, NJ 07719

Starting at$X,XXX+ monthly
12
12 Photos available
20
20 Floor plans available
8.5
Review Score
31 reviews

My dad lived at Brandywine in wall for about 8 years until his passing and I cannot say enough positive things about it. The entire staff was amazing, they became family. The care and comfort they give is...

Provides: Assisted Living, Memory Care

Between shorelines and serenity, Brandywine Wall offers the perfect blend of coastal charm and compassionate care. Set in the heart of Monmouth County, our community places residents minutes from sandy beaches, peaceful rivers, and lush forests. Whether it’s exploring Allaire State Park’s...

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Brandywine Colts Neck by Monarch

3 Meridian Cir, Colts Neck, NJ 07722

Starting at$X,XXX+ monthly
11
11 Photos available
6
6 Floor plans available
8.5
Review Score
24 reviews

My Mother in-law was a resident at Brandy wine Colts Neck. From the front desk to the caregivers, everyone was professional and attentive to the residents. The facility is clean and well maintained, with a...

Provides: Memory Care

Life is beautiful at Brandywine by Monarch Communities. We have individual suites with spacious floor plans that include a variety of memory care amenities. Meanwhile, on the other side of your door are services to meet your needs, and entertainment to enliven your spirit.With on-site–not–on–call...

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Brandywine Upper Providence by Monarch

1133 Black Rock Rd, Phoenixville, PA 19460

Starting at$X,XXX+ monthly
20
20 Photos available
22
22 Floor plans available
8.4
Review Score
24 reviews

Great experience so far! I love the communication and the fact that they focus on what He needs, not fitting him into what they have available. The place is beautiful and everyone is so kind.

Provides: Assisted Living, Memory Care

At Brandywine Upper Providence, every day unfolds like a well-composed retreat—refined, personal, and deeply comforting.Here, you’re part of a warm, welcoming community that blends resort-style amenities with compassionate, around-the-clock care. From our concierge-style services and gourmet...

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Brandywine Mountain Ridge by Monarch

680 Mountain Boulevard, Watchung, NJ 07069

Starting at$X,XXX+ monthly
11
11 Photos available
16
16 Floor plans available
8.2
Review Score
23 reviews

Overall, my mother-in-law is extremely happy there. The staff is fantastic. Her room is beautiful and kept very clean. The nursing staff is also excellent. Her biggest complaints are that the activities get...

Provides: Assisted Living, Memory Care

Perched high in the Watchung Mountains, Brandywine Mountain Ridge offers more than just breathtaking vistas—it offers a life filled with dignity, friendship, and joyful independence. Here, every sunrise over the New York skyline is a gentle reminder that peace of mind and purposeful living can go...

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Brandywine Middlebrook Crossing by Monarch

2005 US Highway 22 West, Bridgewater, NJ 08807

Starting at$X,XXX+ monthly
23
23 Photos available
20
20 Floor plans available
8.2
Review Score
41 reviews

It’s a nice place for memory care…my concern is the initial assessment warranted a low level of care but less than 3 weeks later we were told a higher level of care would be needed…this would result in a...

Provides: Assisted Living, Memory Care

At Brandywine Middlebrook Crossing, every day feels like it was designed just for you. Nestled in the heart of Bridgewater, New Jersey, our community blends the warmth of home with the ease of hotel-style living—where care is always close by, and joy is always on the calendar. Whether you're...

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Brandywine Litchfield by Monarch

19 Constitution Way, Litchfield, CT 06759

Starting at$X,XXX+ monthly
21
21 Photos available
28
28 Floor plans available
8.0
Review Score
37 reviews

The facility is great. Uncle [name removed] is happy there. The staff is always friendly and helpful, he hasn't complained, and believe me, he would if they weren't doing good job. They do lots of...

Provides: Assisted Living, Memory Care

Tucked into the scenic hills of Litchfield, Connecticut, Brandywine Litchfield by Monarch offers a harmonious blend of small-town charm and refined comfort. Surrounded by the natural beauty and cultural richness of the region, our community places residents at the center of it all—just minutes...

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Brandywine Voorhees by Monarch

311 Route 73, Voorhees, NJ 08043

Starting at$X,XXX+ monthly
18
18 Photos available
18
18 Floor plans available
8.0
Review Score
23 reviews

5 for every category. He was only there 13 days before he passed and he refused to leave his room so we did experience the community at all. Yes, we would recommend this community to other families based on...

Provides: Assisted Living, Memory Care

Tucked beside the tranquil waters of Lion’s Lake Park in scenic Voorhees Township, our community offers more than just a beautiful place to live—it’s a lifestyle designed for joy. Whether you're strolling shaded walking trails, swimming laps in our indoor pool, or simply enjoying the laughter...

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Brandywine Summit by Monarch

41 Springfield Avenue, Summit, NJ 07901

Starting at$X,XXX+ monthly
16
16 Photos available
12
12 Floor plans available
8.0
Review Score
28 reviews

I would say it's been wonderful! He has certain caregivers that he has really connected with. Everyone has been incredibly responsive and helpful with the adjustment.

Provides: Assisted Living, Memory Care

Brandywine Summit blends small-town charm with the convenience of big-city access, creating a community where peace of mind, personalized care, and meaningful connection come together effortlessly. Nestled in the heart of vibrant Summit, New Jersey, residents enjoy the best of both worlds—just...

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Brandywine Longwood by Monarch

301 Victoria Gardens Drive, Kennett Square, PA 19348

Starting at$X,XXX+ monthly
15
15 Photos available
12
12 Floor plans available
8.0
Review Score
18 reviews

The front desk staff is helpful and caring . [name removed] the admissions was great to work with and easy to get a hold of . The place is beautiful and really clean . Her apartment is perfect for her, the...

Provides: Assisted Living, Memory Care

Known for its gardens, vineyards, and rich cultural heritage, Brandywine Longwood is infused with the beauty and serenity of Pennsylvania's valley. Just ten minutes from the breathtaking Longwood Gardens and surrounded by charming towns like Kennett Square, our community offers a lifestyle rooted...

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Brandywine Pennington by Monarch

143 West Franklin Avenue, Pennington, NJ 08534

Starting at$X,XXX+ monthly
13
13 Photos available
14
14 Floor plans available
8.0
Review Score
23 reviews

The staff, especially take-in counselor [name removed]. Entire staff open and responsive. The environs - clean and beautiful. The food - very good. It's a well run operation - the first place I've ever...

Provides: Assisted Living, Memory Care

Set in the heart of historic Pennington, our community is woven into the fabric of a town where familiar faces and friendly greetings are part of everyday life. Residents here don’t just live in Pennington—they’re embraced by it, whether they’re catching up with neighbors at the local coffee...

... Read more
Viewing 1-25 out of 37 communities

Reviews
for Monarch Communities

8.3
Review Score
1,117 reviews

Review Score

1,117 reviews
8.3

Out of 10


5 star

67%

4 star

22%

3 star

8%

2 star

3%

1 star

3%

A Place for Mom has scored Monarch Communities with 8.3 out of 10 using our proprietary review score based on 233 reviews in the last 2 years. Over all time, Monarch Communities has 1,117 reviews with an average "overall experience" of 4.5 out of 5.

Overall Experience
743
235
83
25
31
Date Submitted
69
153
233
Reviewer
70
755
265
11
Care Received
302
52
715
781-800 of 1117 reviews
Sort by

4.0
Alison - Family/Friend
Assisted Living
July 29, 2025
Verified Review
Overall a nice community with areas of improvement

Beautiful place, lots of activities, decent food, friendly staff and Princeton is such a great area. The wellness center took a long time to get my mom's medication right. I would definitely recommend going to outside doctors. The administrative staff is friendly but they do not follow through on issues of being overcharged. You really have to stay on top of them and make sure everything is done properly.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

5

Staff

3

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
July 7, 2025
Verified Review
A very welcoming place.

I would highly recommend them and would go there myself if I needed a place. It's a lovely community and near the shore. Great doctors and hospitals nearby. Several churches too.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Resident/client
Independent Living
April 11, 2025
Verified Review
I am happy here.

Everyone is so friendly. It is easy to make friends among the residents and the staff go out of their way to help with any need. The main complaint is about the food but you can't satisfy every person every time. Administration does try to correct any problems.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
April 9, 2025
Verified Review
Very nice facility

The facility and the food were best. There were some really great caretakers and others didn't seem to listen to what my FIL asked them to do - something as simple as opening the Velcro on his slippers - some would do it and some would not.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
April 2, 2025
A Good Choice

I recently located my parents from NY to CT to be closer to me and in a safe and caring environment. This was a challenging transition given my father’s rapid decline in safety, particularly with his balance, and his advancing dementia. It was a sudden move for him from his home of 52 years. Every staff member, regardless of their role, has been warm, caring, patient and attentive. There have been some hiccups with changes in nursing and with managing medications, however I am hopeful that these were minor glitches and all will settle into place. The facility is consistently clean, the food has been good, and as I shared all staff, whether high school servers, aides, front desk, activity coordinators, nurses, business office, have all been wonderful! Overall, I am pleased with the care and support provided to my parents and I can rest more comfortably each day knowing they are well cared for. Equally, they welcome my frequent visits along with other friends and family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
March 7, 2025
Verified Review
Overall recommend - but check in regularly

While it seems that overall they do take good care of all residents, it is helpful to visit frequently and check in. They attend to issues right away when something is brought to their attention. I sometimes need to remind them to clean my mother's bathroom, or clean a bit deeper...

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
January 15, 2025
Verified Review
Our families experience

It has truly been a very good experience. The staff is very attentive and has been great with my MIL. Only complaint would be the variety of activities and the fact there have been changes to staff a bit. The core staff is extremely attentive and supportive but there have been some high level changes that have affected consistency. Overall a very positive experience and one I would highly recommend.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
November 15, 2024
Verified Review
Right place but becomes costly

First rate experience if your loved one has to be in an assisted living and or memory care unit. Dining first class and facility is clean. Friendly and loving staff. The one negative like similar facilities is that they nickel and dime you.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Independent Living
September 6, 2024
Verified Review
Just what we were looking for

1. Staff all very friendly and helpful. 2. Grounds beautiful. 3. If resident will be making own decisions and advocating for him/herself, then need to make that clear up front and keep pushing for them to respect that. It took a bit for them to get that my Aunt is making her decisions, not me. 4. If there is an issue which needs addressing, be persistent. As in all things, the squeaky wheel gets the oil. 5. Having APRN (primary care), podiatrist, dentist come right on site is a great benefit. 6. Seems to be a good mix of activities to keep people involved. 7. Planned family events are nice. 8. We had issues with the pharmacy used by Monarch getting things timely and getting 90 day supplies of meds (which saves money bc copay is same whether 1 month or 3). My aunt manages her own medication. I don't know if issue was on Monarch side, pharmacy side or both. 9. Dining hall has had issues around open vs. assigned seating as well as seating times. I think part of issue is they are back up to higher # of residents. That sad Mimi has been satisfied with the food and options and portions.


4.0
Rosanna M - Resident/client
Assisted Living
September 4, 2024
Thankful to be at Brandywine Dresher

When I came here! I could barely do anything for myself. The aids helped me a great deal and going to exercise 6 days a week helped me become very independent.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

3


4.0
CW - Family/Friend
Assisted Living
August 1, 2024
Verified Review
Review for Monarch Southbury

High kudos to the staff. Very friendly and helpful. And yes I would recommend. They went through a Ex Director and chef change after about a month so there was a little bumpiness but all mostly has smoothed out. Overall all of us are happy with the choice.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
July 30, 2024
Best care

The staff is caring, and friendly. Any concerns or questions are, addressed in a timely manner. I definitely recommend Sunrise in Basking Ridge.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Barbara F - Resident/client
Assisted Living
July 27, 2024

I find the staff very helpful. There are a few things I'm not happy with. Overall I'm very happy here.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

3


4.0
Helen B - Resident/client
Independent Living
July 17, 2024
Staff and residents are very friendly and welcoming

Staff and residents are very warm and welcoming. I had an excellent ambassador who assisted me with familiarizing me with the facility, staff and activities provided. This was a great asset to help me in my transition from being a home owner To an individual and independent resident

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
June 13, 2024
Verified Review
Brandywine Living at Summit review

My mom has been at Brandywine Living for the past year. The place and people are very nice and the apartments are spacious - much larger than any others I've seen. They have ample activities. The only complaint my mom has is the food being inconsistent in appeal.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
June 11, 2024
Verified Review
Our Experience

My loved one is a resident at Spring Meadows. The move in process had some issues. My loved one's apartment was not ready when dad was to move in and still had some things incomplete on move in day. The staff is friendly. Seems to have had a bit of turnover issues in the last few months. Communication with the family is sporadic and inconsistent. The food has declined since the former chef (director) left. It's been a few months now. Rent went up at the beginning of the year rather than on anniversary. For the money, it is not worth being in a one bedroom apartment costing over $[removed] a month if the meals don't make up the difference. We have talked about him moving if the food does not improve.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

No data collected

Activities

4

Staff

4

Value for Cost

3


4.0
Jennifer - Family/Friend
Assisted Living
May 10, 2024
Verified Review
Review for Spring Meadows by Monarch

My loved one enjoys it there. I'd recommend it to others.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.0
Robert - Family/Friend
Assisted Living
May 8, 2024
Verified Review
Review for Monarch Southbury

It is the right place for my mom. Knowing that there are people there watching over her and she is receiving the assistance she needs is very comforting to me. I would recommend them to friends.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Janice - Family/Friend
Independent Living
May 3, 2024
Verified Review
Our Experience

There has been a complete staff shake-up lately, with new faces in management and the kitchen. It's tough to judge the new crew since they're still getting settled. Most of the waitstaff keep changing, except for a few old-timers, so service in the dining room has been hit or miss. The food hasn't been great lately, but Mom says the new chef is trying to turn things around. Communication with the family has been a headache since Mom moved in. It took forever to get a regular housekeeper because of language barriers and staff not talking to each other. But now, she's happy with the cleaning. Maintenance, though, has been top-notch. Getting things sorted with doctors has been a nightmare. It took way too many calls to get a checkup scheduled in house. Since Mom moved from another state, finding a new doc has been a mess. The doctor's office staff is terrible at letting her know when appointments are. She's working on finding a doc outside of the facility. Despite the hiccups, the communication is not bad. Mom's got a cozy one-bedroom place at a good price. She's into stuff like knitting club, bingo, and painting events that they organize. She hasn't gone on any of the outings yet, but they're always planning something fun.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Independent Living
March 13, 2024
Verified Review
Great staff and a good facility, I would recommend them.

Everyone is very nice and friendly. They allow pets and outdoor smoking. I was told they were doing millions in upgrades but have not observed much activity. Cleanliness needs much attention and my mom doesn't like the food.

Cleanliness

3

Friendliness

5

Meals & Dining

3.5

Care Services

4

Activities

5

Staff

5

Value for Cost

3.5


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