Monarch Communities

I would like to commend the Brandywine staff, management and facility. My Parents have recently moved from their house of over sixty year into Brandywine on your Serenade floor, Transitioning can be overwhelming and difficult, however, they have adapted extremely well. I contribute this to the outstanding level of care, friendliness, and kindness the ENTIRE Brandywine staff displays at this facility. I especially commend your management team who establishes the correct culture, attitude, teamwork and attention to detail. Thank you for providing this exceptional care and most importantly the dignity seniors deserve.

My mom has had dementia for about 5 years. I took care of her for the last 4 1/2 years. She had made me promise her years ago that she does not want to go into a "home" and I was crushed when I just couldn't keep my promise. My health was failing, my children were frustrated and I couldn't be a grandmother because I was too exhausted. I found Brandywine through a friend. She had told me how wonderful the staff was to her mother. My first visit, I was greeted by [name removed]. I was so upset and she really helped me see a different perspective. A real perspective of what life could be like for me and especially my mom. I did drag my feet for a while and about 11 months ago moved my mom into Brandywine Colts Neck! I should have done it sooner. My mom is happy, engaged, dancing, singing and eating well. The staff are so kind. [Name removed] still checks in with me. One of the nurses ([name removed]) is so special. My mom has friends and I have made friends with some of the other family members who visit often. My mom is safe and taken care of and more importantly happy. I finally sleep well at night. This is my first review that I have ever written. I thought it was important to tell people.

My father lived at Brandywine in Moorestown for four years. As a nurse, I knew the type of care he should receive. The caregivers were always professional, respectful and friendly. This included the nurses, aides and housekeepers. The frequent visits to his room, assured me that he was closely watched. Dad loved the food at Brandywine. there were countless activities going on that frequently involved outside entertainers or groups. I only wish it had a gym that the residents could use freely. It is a clean, caring environment and safe environment.

We are very happy with care at Brandywine governors crossing the staff works very hard and are extremely caring in a stressed environment on the specialty unit for dementia Day shift seems well staffed 2 nurses and many care staff but when we visit in evening there is one nurse and less care givers which is odd to me Our Alzheimer’s group we attend monthly outside told us the evenings are more due to behaviors due to sun going down We love the evening nurse the Spanish young girl and the Spanish day nurse too E

During this holiday season, I feel it's important to thank the folks who have contributed to our lives. I placed my father at the Howell location in July 2018, and words cannot begin to express the gratitude I feel toward each team member whenever I walk into the facility. Pop had a difficult time adjusting when he first got there (as I'm sure most do). The seeming loss of independence and his recognition that he needed care was hard for him to handle, as he is a proud man who always did whatever needed to be done to provide for his family. [Name removed] was absolutely wonderful during the admission process. [Name removed] has been looking out for and taking excellent care of my Dad. [Name removed] is just an absolute delight. My father feels loved and safe there. Each and every single interaction I've had with any of the staff members has been excellent. I am a single mother with two kids. I have a full time job that requires frequent travel, and a chronic illness that can knock me out of commission for a few days on occasion. Taking care of my father for the past 18 years has been difficult. I would like you to know that since Dad has been at Brandywine, I feel that a huge weight has been lifted off my shoulders and I cannot thank you enough. [Name removed] has built such an incredible culture there and has such a great staff and I simply wanted to offer my thanks.

ALL of the staff at Brandywine Reflections in Brick NJ are so welcoming, and exemplify "it takes a village" to care for all of the residents. It is so reassuring to move my Dad here - it gives me peace of mind knowing he is well cared for. [Name removed] & [name removed] were so helpful facilitating my Dad's move into Brandywine Reflections; they truly are wonderful!

This location is just incredible. Whether it is the regular facility or the Alzheimer's/dementia unit, the staff are caring and work so hard to get everyone involved. They have countless events for the residents such as art classes, card games, exercises and more. The staff decorates and do an incredible job to lift spirits for every resident. They work hard to work with the residents, rather than just get the job done and go home. They actually listen to their residents and care about what goes on. I was volunteering there for 4 months, still going and I can't believe what an experience it has given me. It is such a happy caring environment.

My mother in law has been at Brandywine for more than 6 years! The facility is beautiful and spotless. The apartments are lovely. The staff is very caring and professional. The best place ever. She is coming to the end of her days and they are very supportive.

My mother has been here 4 months. She absolutely loves the place. [Name removed] from community relations was very personable, helpful and easy to work with. The nursing staff is very accessible. [Name removed] in the facilities area was proactive in ensuring the move in went smoothly. The food is top notch. my mother participates and enjoys many of the activities. Her friends visit and comment about how nice the facility is.

Very nice place. Keeping on my list for consideration.

We are very blessed to have dad here He has dementia and was not safe at home he has made friends he loves the food he is always well groomed the Day Nurse E and Evening nurse K are very good they keep us updated and they love what they do

Beautiful Place Friendly Caring Staff Great Food Mom and Dad moved here from Florida We looked at a few places this was the best Dad has Alzheimer’s He has a Sweet Caring young nurse at night Its reassuring to know he is in good hands

My mother is a centenarian who has been at The Hearth for five plus years. I have been very impressed with the care and kindness of the staff at all levels. The nursing care is excellent and the aides who help her throughout the day and night are friendly and respectful. She has benefited from activities that provide mental and physical stimulation. They are very good about alerting me to any concerns and in finding solutions for any problems that develop.

Brandywine living is the nicest place I ever wanted to put my parents. Infact. My grandmother live there for 8 months now. And she love it the activities is amazing, I like to go to them every morning with her but my grandmother don't like to but being 95 year old I can understand why she feels tired to get up in the morning to do activity I'll referral anyone to bring your parents your grandparents to brandywine??????

My father has been at Brandywine Living at Wall for one year and I'm very happy we selected Brandywine. I selected Brandywine because of all the services they provide like laundry and driving my dad to his doctors appointments. The facility is very clean and attractive. The staff is terrific and very friendly to both the residents and family. They are caring and compassionate and treat the residents with respect. My father is happy at Brandywine and very well cared for.

We are very happy here at Brandywine of Wall. Every staff member is friendly, courteous , and helpful. It is clear that everyone here truly cares. Thank you!

Poor activities in general Staff and residents friendly I truly love the evening nurse [name removed] in reflections she had my dad dancing that’s a miracle in itself Very happy here

I'm very comfortable with the care Mom is getting a Brandywine at Wall. Everyone is so caring and there is so many activities every day. Everyone is so pleasant, and [name removed] you were very much missed when you were out! One of Moms favorite activities is Bingo. She also enjoy when the [name removed] garden club comes and arrange flowers. Please keep up the good work. Thank you [name removed], [name removed]'s son.

My mom is VERY happy at Brandywine in Wall. It is very easy to see why. The place is always in tip top shape and the food is very good, We have had aunts and uncles in other Senior Living places and NONE have been AS NICE AS BRANDYWINE. More important than that however is the people. My Mom has a love for all of them and in mentioning many of them below, I have to apologize to those that I miss because they are all great. [Name removed] was one of the first people we met when deciding on a place and when mom first moved in, She was warm, friendly, professional and easy to talk to. What's great about her? Since mom settled none of those qualities have changed. Mom loves [Name removed], his games and activities, his way of greeting her in the halls and more. I've had great experiences with [name removed] as well. Perhaps none were better than on Memorial Day I had a late start and I went into a few stores and couldn't find an American Flag to put by my dad's grave. I knew it would mean a lot to mom because I'd be taking her to the cemetery the next day (the anniversary of dad's passing). When I told [name removed] about this he just said "Wait here". He was only gone a minute when he came back with a flag that he gave me. I put it by me dad's grave on my way home and when we went the next day she was so pleased. Thanks [name removed]! My mom has to go to dialysis 3 days a week. The ladies at the front desk have helped so many times with the wheelchair, signing mom in and out, and making sure she has her blankets and sandwich. [Name removed] (now at another location) and [name removed] have done this too but add on carefully getting mom into their cars, folding the wheelchairs, loading them, unloading them and ALWAYS BEING VERY PLEASANT. [Name removed] is great with maintenance issues but what impresses me most about him is my mom has told me at times about things that [name removed] has done for her that I've said to her "Ma, you can't ask [name removed] to do that, that's not his job" (ie. move the bed because the remote fell behind it, or fix a wheel on her wheelchair). He's done whatever she's asked with a smile on his face. The twins (I'm sorry I don't remember their names) and the rest of the people in the dining room are special too. two occasions stand out. Mom didn't want to eat when she wasn't feeling well and didn't want anything on the menu. they suggested things to her until they finally found something that she'd eat. I had reached the point where I was starting to get impatient, "Ma, you have to eat something", but they never did. Another time my mom had not seen her sister and nieces in over a year and the day that they came it wound up raining terribly. Instead of going out they let us use the room next to the dining room, there were 8 of us, and the dining staff could not have treated us better. Finally the medical staff has been great too. Aside from finding mom in her wherever she is when she she's forgotten to get her meds. they have been great with giving us reports on short notice when we've needed them when we were taking mom to a doctor.

From the moment we moved Dad into this facility, this facility has exceeded our expectations. We are very pleased with the care and service we/Dad receives here. He's been very active since arriving, attending visits to baseball games, the track and even AC. He loves his new residence.