Longevity Senior Living

Very old facility with lots of chipping paint, musty smells, poor maintenance. Garden areas were not well maintained. Depressing. Rooms looked like over-sized dorm rooms. Bathroom had no shower (are you kidding me?????). The sink was small with no counter. Poor lighting in the bathroom. How do these people think elderly people with poor eyesight can use this area? The dining room was hideous. I read the menu to mom who said that nothing (of the 2 options-sweet and sour chicken and fried shrimp) sounded appetizing. This looked more like a nursing home than a retirement home. Depressing. They offer lots of support for the residents but mom isn't quite at the point where she needs all the things they offer. The environment, the food, the socialization and as-needed support are what we are looking for. Not one resident stopped my mom to tell her how they liked living there. When we were at every other place residents stopped my mom to encourage her to move there. That didn't happen here.

Since we moved in 5 months ago the facility has declined greatly. Several of the administrative staff have been replaced . The maintenance and housekeeper have both quit, therefore the facility has become unclean and the rooms are not being cleaned properly. We were promised a shower three times a week but if we are lucky once a week -if we complain. The caregivers are not answering the call lights in a prompt manner in the night. I don't think there is a good training for them to attend to residents with dementia. The caregivers are expected to do more than caring for the residents, like house keeping, feeding, cleaning rooms laundry, etc. The meals are always late and the times have been adjusted to accommodate the schedules of the caregivers.

When our family member first became a member of the Autumn Leaves community in July of 2013 we absolutely loved it. As soon as we walked through the door to visit we were welcomed by the staff that knew us by name and shared information and stories about our family member. The staff went out of their way to let us know how she was doing at all times. We felt comfortable and like a member of the community. We loved all the staff, unfortunately that is no longer the case. I would no longer recommend this facility. The level of care has changed dramatically. We were rarely given updates on my family member's condition and even though we visited frequently many of the staff had no idea who we were including the director for several months. There is a definite change in the culture. The one bright spot is the activities director.

Can't even imagine what my dearly departed Grandma had to endure having to be under the same roof with the worker [name removed]. This lady was very RUDE to me, not once but twice after My Mutti past. [Name removed] rudely hung up on me several times.

The above ( below) poster said everything i wanted to say. There are new caregivers everyday, and this past weekend they had NO aides. None. My elderly friend was in a soiled hospital gown at 10am. The teeth cleaning thing was confirmed by our dentist- it never happens. There are always 6 or so people in wheel chairs coraled by the desk who cry out for assistance and are mocked by the staff. I'm surprised no one has reported them to the state yet. And all for a measly $10,000+ a month.

The care at this community was not what we wanted. The staff wanted my father's door closed at all times. The staff constantly called my sister for no reasons. The staff called an ambulance that was not needed. We were informed that this community calls the paramedics when they dont want to help residents. This community is not recommended due to the care. My father is no longer there and doing well. Families should tour this community before they make a decision for the care of the family.