IntegraCare

My dad has only been there for a month so my ratings are based on what I've seen so far stopping in to visit almost daily. [name removed] (admissions) moved mountains to get my dad in there straight from rehab, with only a few days notice...staff is extremely friendly and responsive to questions and requests for care...activities are great but more staff effort is required to get patients to participate instead of just being g in their rooms most of the day..food always looks good, my dad isn't picky, so no complaints there...cost overall compared to other places is average, but in the grand scheme private pay system is a disgrace to our seniors who've worked and saved their entire lives to have their assets depleted so quickly with not much choice in care options..the whole system is shameful...but I am very happy with the care and attention my dad is getting from Glen Mills Senior Living currently

The activity director goes way above and beyond her duties. She loves and involves each memory care resident like it is her own mother and dad. That also extends to the caring staff on memory care as well They are very compassionate and caring to the residents! Are they perfect, no, but no place is. It is also very clean and cheery!

Would definitely recommend! Incredibly caring and competent staff, a homey and newly-renovated built environment, and excellent communication regarding my father's care.

Overall, I would rank The Residence at Presque Isle Bay a 5/5. The inside and outside grounds are beautiful, and are decorated nicely for each holiday. It is kept very clean. The dining room is presented like a classy restaurant rather than a senior living center dining area. The food is tasty, and Mom appreciates having two choices for each meal, and the ability to have an alternative if she does not care for either of the two main options. The staff is friendly, professional, and courteous. If Mom needs something and presses her watch, the response time is usually under five minutes. If any of us chikdren have a question and reach out to staff, they are quick to respond. The activity schedule has great variety, something for everyone. Mom's room is adequate in size, and she has everything she needs. I am happy we chose The Residence at Presque Isle for Mom.

I find the staff to be accommodating and compassionate. Mom would say the room could be larger, the food could be better, and activities could be better. But she would say that about ANY facility. I think that under the circumstances of needing to please everyone, that they do a pretty good job.

My mother has extreme dementia to the point where being at home with my dad became no longer feasible. If you are reading this you probably know what I’m talking about. The people at Chestnut Ridge Wallingford take fantastic care of Mom, treat her with dignity and are more attentive than I would have ever imagined. The bottom line is these people truly care about their patients and their families.

The management and staff are very professional and interact well with all the residents. Facility is always very clean. Apartments - independent care provide a number of size options. Apartments are cleaned once a week for the residents and once a month when furniture is pulled out for a deeper clean. Dining - there are two dining rooms. One for independent care only and one for the three types of cares combined. For breakfast and lunch there is a bistro on the first floor. Food is very good. Before coming to the facility, they provide a questionnaire so that the chef knows the type of foods the resident likes. Activities - there are numerous activities during the month. Summer social gatherings, church or religious services, crafts, movies in their theater. The staff is absolutely phenomenal. They are always there for the residents. Besides the staff, there are a group of residents that welcome new people to Fitz Farm. My sister is now a resident at Fitz. She is very happy. Our family was very pleased with the initial tour of The Residence at Fitz Farms, the application process and finally finding Fitz Farms to be the perfect place for our family member.

This facility is very welcoming, friendly, clean, and respectful I have a resident there and they make sure they cater to her needs they also make sure that every resident is involved in activities and just so joyful no matter what time of the day it is

I like living here, it's clean, and the apartments are large. I have been living here for 3 years and this is my final place that I call home. I like how quiet it is, nice environment. The residents are nice too.

This is really a nice place and the staff is always helpful and friendly. The nurses are good at keeping us updated with any changes or concerns of our love one. The place has always been clean from I have observed. My love one likes it there and loves the food and desserts. I would recommend this place to others.

Everyone at The Residence is kind and friendly. I always feel my sister is being very well taken care of.

Very helpful caring and competent. Juniper village called me a couple of weeks ago and said they had an opening. I believe they are very good. My response was that the place where she is is very good and at this point I would not move her. They are truly excellent

The place very nice and clean. The staff are very nice. The food is very good and lots of activities.

My mom really likes the community. They were very nice and welcoming. She said the food is really good and the staff is very helpful. The room is a good size for her and the facility is kept clean.

It's a nice looking facility and is well kept. Lots of common areas and lots of windows. The staff is very friendly...even maintenance and kitchen. The physical/occupational therapist that came in weekly was great too. The fact that they have general assisted living care AND a memory care floor was extremely helpful when dad's mental capacity declined.

I love everything about Chestnut Ridge Wallingford! I have been here almost 6 years would highly recommend! I have made friends including staff and residents. The community is nice and clean and we are a family here.

[name removed] at Chestnut Ridge Wallingford was extremely welcoming and helpful once we decided our family member would be transferred to that senior care center. The nursing staff at CRW has been very helpful and patient once the transfer took place. Our family member is now adjusting nicely and making progress in PT!

It is a very friendly community and they work with each resident to make sure they feel comfortable. Food is good but not great. I would recommend. My uncle is very happy there. One other thing. It is a very tight knit community and the residents really encourage and support one another.

My 90 yo mother was a resident in memory care for the last 22 months of her life. The facility is bright and clean with lots of windows and a bird display in every area. (It is not one of many grim, gray facilies). The outstanding feature is the staff. Care assistants conduct bible study, do hair care, clean and assist residents, often going above and beyond. Nursing staff is attentive and understanding (thanks, [name removed]!) and communicates to the unit staff. The front desk staff is warm and welcoming. Families should be proactive about visiting and keeping in touch. The administrative staff is motivated to keep beds full, but also listens to the needs of families. They make an effort to understand the life stories of residents before they became needy, disabled or infirm. I heard a manger remind staff of how important one resident was in the community before they had dementia. Preserving dignity is a priority.

I had a wonderful experience with The Residence at Presque Isle Bay in Erie, PA. I recently did work in the building and was genuinely impressed by the atmosphere and the community. The residents all appeared happy, engaged, and truly enjoying their time there. This, in my opinion, speaks volumes about the care they receive. The meals looked fantastic and honestly, food I would be excited to eat myself. The staff and overall environment felt warm, welcoming, and well cared for. I wanted to jump right in when they were playing what looked to be Volleyball with a balloon. Based on what I observed, this is absolutely a place I would feel comfortable and confident placing my own mom when the day comes. I would highly recommend The Residence at Presque Isle Bay to anyone looking for a personal care home that truly feels like a community.