Harmony Senior Services

My brother seems to be happy. The woman who took my brother on tour was very thorough. The nurse and the physical therapist were very good and on time. That was the main reason we chose Harmony at Falls Run.

There have been some growing pains which is to be expected with a new building and general staffing issues in the industry as a whole. However, the activity people are very good and always having something going on for the residents. I would recommend this community to other families based on the experience so far.

There are not that many activities for the residents, it is very expensive but the care is pretty good. Yes, I would recommend this community to other families it's a newer facility and fairly well run. It helps that it has independent, assisted, and memory care.

Overall, a good place. They have a few great employees but sadly, some lazy ones who sit on their cell phone all day. Based on the experience we have had so far, we would recommend Harmony at Brookberry Farm to other families who may need a place for their loved ones.

I have already highly recommended Harmony at Enterprise as a good place to stay to a few friend and relatives. We picked this community because of the price -and it was close to relatives. The food has gotten better but could still be improved.

They answer emergency pull cords quickly. Have a paramedics to come for fall help. Have good all building activities and specific group activities. I would recommend them for independent living. Have no experience with assisted or memory care.

There has been a lot of staff turnover but hopefully for the best. I would recommend.

Meals need much better variety, much better taste of food: vegetables are over cooked and never roasted, never any condiments, most food is very plain and tasteless, overall food needs less starch and salt. Soups, however, are always good. Much better food service is needed: service is exceptionally slow and spotty and they frequently run out of menu items. Maintenance to fix a very fast dripping shower was very slow, taking many follow up contacts and almost 4 weeks to get fixed. Staff and residents are exceptionally friendly. Facilities are very nice and apartments are roomy.

The experience was good. I picked because of the location & overall amenities & services.

There was just some misunderstandings about the requirement to have a local neurologist re-diagnose my mother with dementia despite the fact that she had already been diagnosed in PA. And they kept saying it was Georgia law but it actually isn't. So they were friendly but that caused a lot of headaches along the way. No hard feelings though, my mom is safe and well cared for.

Wonderful facilities, friendly staff, plenty of activities to participate in, and good food

They are overall good to my mother at The Harmony Collection.

Mom is in independent living and so can’t rate care services. She had a really rough start, she was not well when she moved in and is legally blind. The manager and staff were so kind to her..they all know her by name and dining room staff already know her likes and dislikes (ice cream and salad). Residents are friendly and supportive. Food is pretty good. A value when compared to Brentwood/Nashville options. We picked the right place for mom.

Overall I would give everything except dining a 4. But the meals/dining is a 2 or 3. My dad likes the community and is happy.

He was very happy there. The only negative I have is the workers spend a lot of time on their phones rather than interacting with the residents. The facility was clean and the meals good. The activities coordinator kept the residents engaged.

The quality of care is very good, medications are administered as prescribed. Food is quite good but food service can be slow, likely difficulty in finding staff.

The food is terrible. Complaints have been registered to no avail I would not recommend them at the prices they charge and the last end of year increase food should be excellent.

My dad is in independent care, so question 4 is not fully applicable. He also stays in his room and does not eat in dining room or activities. I am trying to get him out but no success yet. No issues right now with Harmony. They are working to improve culture since relatively new place.

My bathroom ceiling is leaking. I know from hearing other residents talk nothing gets fixed around here. I hope tomorrow when I report this something is done to repair it, before it gets worse.I have 4 towels to collect water for the nighttime. Please help me solve this Before it gets worse.

It was new and clean and they had a good story... Care could be better. Not enough staff when you need them.. I would recommend them over lots of others yes.. But you have to keep checking on your loved ones..