Fields Senior Living

The food was excellent, the service was good as well. What they could improve is they could clean the sheets more often, it smells awful. I have never seen anything like it before, and they only vacuum once a week. It should be at least twice a week. Everything else was good. though, the aides were nice.

My father stayed here for two weeks ( respite ) and said it was 50/50 for him. His biggest complaint was that when he pressed the button for service, it would take up to 2 hours at times for someone to respond. Not good if you had an emergency. Clean, modern facilities and courteous staff. Once a caregiver arrived the service was excellent.

The administrative staff tried to retroactively raise the level of care without consulting me. They sent my brother (the resident) to the ER and then refused to take him any personal effects after we decided to transfer him. They were quite uncooperative. The actual caregivers were very nice and kind to my brother.

Housekeeping in rooms very inconsistent. Understaffed. Do not have people or systems to care for residents in different stages of dementia/Alzheimer's. It has been constantly changing. We have to supplement with special foods my dad enjoys. I think it is a communication problem between the memory care staff and kitchen. They cater to those patience with severe dementia. Not those in the middle stages. While it is a beautiful facility we pay a lot of money for minimum care.

Field’s is a beautiful facility in Spokane Valley. The staff are caring and kind to my brother. They are not great at communicating what is happening with him and he is having advancing cognitive difficulties and can’t communicate directly with me. To be fair a lot of the staff is new and hopefully will settle into their procedures.

It's been ok, I have been disappointed with the staff and med techs. They are not very responsive, the meds techs are inconsistent with the time of day when they give meds. If change wasn't so hard on mom I would move her. The management doesn't hold the staff accountable. A lot on cell phones out instead of paying attention. Have complained, but never much change. The place could be ran so much better. Never see the director out on the floor. Always hiding in her office. And not available to talk to.

In the beginning I would give them 5 stars, but they have just changed executive directors and there are a lot of changes going on within the facility and staff. The assisted living residents get more attention than memory care which I feel is a bit backwards. I have been disappointed in the activities. They say they have activities provided, but I have not witnessed it. They have a lot going on in assisted living and they bring entertainment in, but I would really like to see more going in in the memory care unit. The director has only been here for a few weeks and I have not even met her yet, but we are hoping to see some improvements soon.

While our loved one was there everything stared out great, the staff were friendly but then we started having some issues. The care services were slipping through the cracks and they loss attention to detail especially. with their protocols

We toured here for my loved one. The people were really nice, and the staff was friendly and professional. However, the community was not as secure as I would have liked. I wanted my loved one to safely be able to enjoy the outside, so I ultimately chose another community.

After touring this facility, I saw that it was fairly nice. The building seemed a bit older, but it was still clean. My primary concern with this Brookdale location was the fact that the building was too spread out and things weren't quite as remote as my loved one would want them to be. Ultimately, it seems like a fine facility.

My mother is no longer living at the Brookdale Bakersfield but when she was, they took good care of her. I only was only able to visit her once. I didn't like that the doctor would only check on her once a week. The staff was all attentive but it seemed like they could use some help. Overall they took good care of her while she was there, but could use some improvements.

This facility looked clean and inviting him the staff they were very nice and took us around although I did hurt hear that they had a recent death due to not adhering to the doctors prescription on one of the patients diets so that pretty much eliminated this facility for me.

I liked the facility for independent care. I didn't see any activities going on or interaction . Did not care for the memory care wing . I like the promotion and I liked the room share configuration .

One, I didn't like that it was seven patients to a caregiver. I thought that was too much. Then the gal kept talking about if they fall, she made it seem like people were just wandering around the halls and falling all the time. My husband noticed not as clean as he thought it should be, he didn't like the outside grounds as much.

Likes: Light and airy; friendly professional-acting staff; my mom liked food; easy transition to various levels of assisted living - don't have to change apts. Dislikes: not close, but closer than Glenwood; central courtyard is kind of drab but mother thought it was pretty; closets size for studio small.

A beautiful facility with healthy (but very bland) food. Stay on the caregivers....too many times my moms bed was totally wet...once we reached an agreement, all went well. Do your own meds whenever possible or they will be screwed up (by hospice)...and yes, you CAN change hospice...and...when your loved one passes away...you will loose your deposit (over 1,000) because you didn't give thirty days notice....would have been nice to know that ahead of time...

It takes a long time for staff to respond even after you fall and are ringing your bell. Care staff are kind but a few are lazy and there are not enough on staff to care for all the residents. We pay a lot to be safe and often times they don't even check on us at all and ringing for them can take over an hour. I have been told they won't respond during meal times because they are too busy taking residents to the dining room. That's 6 hours a day you better not need help

My ratings are heavily influenced by the ownership. The Fields family is most concerned with profit and appearance. Staffing is a revolving door and food quality is low due to budget constraints. But the most appalling thing is the Fields family has no communications with residents or their families so we cannot voice our concerns to them personally. It's profit above all else. I requested a meeting with them but was told by staff that they do not meet with resident families

I have a parent living there. It is far from what is advertised. The care staff and med techs are top notch but management is far from that. Food is good only part of the time, kitchen runs out of food mid-meal on many occasions, no activities on weekends and minimum during the week. Not worth the money residents pay

They need more activities in memory care, more structure of the day besides just having them wander around or sit them in front of a TV all day. The food served to residents is not the best. They do not have a direct line to memory care, so it is hard to get a hold of people. Assisted care was good, but I would not recommend Magnolia Court for memory care. They have traveling staff and they are there one week gone the next! If your looking for memory care this is not the place for your loved one!