Dial Retirement Communities

No complaints ( except that folks hole up pretty soon after dinner !) The apartment size and location of the community is fine. I would recommend it to others who are searching for a place for their loved one.

The staff overall has been very good. They are friendly and attentive. I wish the facility arranged more off site activities. Overall this is a great community and reasonably priced.

I have never personally been to Independence Village of Peoria. I live in California. We have many relatives including one of my sisters in Peoria and Chicago. So that's the reason my parents wanted to move there. The pictures my parents have sent all look great. I think the facility is very modern and clean. My parents like the other residents and the staff very much. They have not been thrilled with the food. But a new chef was recently hired and they are hopeful. My mother requires a gluten- free diet and this place has not been accommodating for her needs. She is used to that and supplements her meals with her own food that she brings. I'm disappointed in this aspect but in all other ways so far, it has been great for them.

The staff is friendly and accommodating. I would recommend Hyland Hills to others.

The amenities are wonderful, the apartments are spacious. The kitchen is often short staffed and this can lead to longer wait times for meals. The maintenance staff can also take awhile to fill requests. The director is involved and often reaches out to family members with updates

I would rate it 4.5 Staff is great, some amount of turnover.. especially drivers, food ands and dining very good! The apartments are a plus! Modern and nicely sized. Huge bathroom.

They were very friendly on the independent side have an outstanding nurse and the food was good. The apartment sizes are good. You get wi-fi. And Tv. All utilities are also included. There is a difference between independent and assisted.

My parents have been at LBW for about two months and it’s going really well! Not only is it peace of mind for me with their safety, but they don’t have a house to take care of anymore. It was such a burden- for all of us. The employees at LBW have been very nice, supportive and helpful as we navigate through this new experience. While my Dad would rather sit back in the apartment- my mom has gone to different activities and events. It gets her out and about. Being a social person, my mom loves the variety of things going on and all of the detail on decorating for the occasion. Definitely set up an appointment to come and take their tour. It will be worth it!

I have recommended to other. They still have progress to make toward perfection but they are working on it and it shows. Well worth taking a look at. Value for price is there.

I would recommend to others. I did a great deal of research & comparisons to the other available Assisted Living Facilities in Coralville/Iowa City. Stirlingshire is a mid range option. It is not the cheapest but not the priciest either. The entire staff seem to genuinely care about the residents they serve. They work very hard to offer activities/excursions/programs to engage and stimulate an aging population. Once they finally get the food service to a consistent and palatable level ... this place would be hard to beat. It is a very nice & caring place. The Director [name removed] - and Receptionist - [name removed]are top notch and truly care about the residents they serve. The only reason I can't score it a "5" is because the food has been inconsistent since my parents moved in over a year ago.

Other than the increase in care fees which I'm not sure why it's very nice. The staff is very nice

Very friendly and helpful if they have any issues and inform staff they do everything to solve the problems.

The staff is very nice and communicative. The activities are limited, but with the population they have, I understand why. The food is bad, but I think that is par of the course of any assisted living place.

Nice place. Some apartments in the first floor look out at a tall retaining wall, so don't enjoy a pleasant view. Pretty courtyard and grounds otherwise. Not many activities offered.

The management here leaves a lot to be desired.

Getting back from rehab took forever and they always sent you out! It didn't feel like they cared! A couple of the caregivers were amazing!

The facility is beautiful and memory Care is larger than most. It is built next to Salt Creek Wetlands so scenery out to South is beautiful and stimulating.. The staff is together for the first time so they are adjusting to each other and the residents. They are happy to answer or find answer to questions.

They provided personalized attention to his needs. They truly treated him as if he was gonna live there full-time forever. We were a very involved family! But it never felt like we were doing too much or being unreasonable. They were really engaging with him with conversation and we're very pleasant in all their interactions. There wasn't anybody that my dad did not like.

Had a wonderful experience while exploring Deer Park Senior Living. [name removed] (sales) was genuine, not pushy and very patient with our questions about the Assisted Living community. He even organized for my MIL to have lunch with a resident there so she could get a better sense of the community and activities. Plans unfortunately changed when the assessment came back recommending Memory Care. We then had a harder time getting a sense of the Memory Care community, capabilities and lifestyle, mainly due to time pressure on our part and not knowing what questions to ask. The Lifestyle directors made themselves available for questions. Move-in was more difficult as information was provided piecemeal with some last minute surprises (e.g. no phones allowed in Memory Care). Deer Park is a very clean and newer facility. Even when faced with the expected accident, they work hard to address in a timely fashion. Awesome staff all around, very friendly. Patient with questions. Deer Park Memory Care is a small community of about 30 residents. As of Jan 2025, Deer Park Memory Care was short on staffing and caretakers but actively recruiting. Leads to longer wait times for the residents around meals and overall support. But care provided is good, staff is kind to the residents. My MIL is higher functioning, and it's lovely to see the engagement between the staff and my MIL, including some joking banter back and forth. They have lifestyle-focused staff who lead activities and exercises with the residents, separate from the nursing and care staff. Good food overall, with reduced options in Memory Care. There seem to be many activities offered during the week, with reduced options on the Weekend. My MIL has given some feedback that some of the activities or movies offered in Memory Care seem repetitive, and has asked for more access to other activities offered to the Assisted Living / Independent Living residents. Based on capabilities, some Memory Care residents have been invited to join the larger community for specific activities. Memory Care is expensive in general, but we appreciate the smaller community feel for my MIL as she is easily overwhelmed in larger settings.

They were hard to contact. They said they would leave my sister or I voicemails and we never received them. Felt that we weren't respected mostly because of our ages. The move out process was stressful and they were incredibly unhelpful and put up barriers for us that weren't needed. Neither me or my sister live in Illinois and we were either not taken seriously or given honest information. Not sure if they just had no history with dealing with next of kin out of state or if they were just bad at it.