Cassia

I toured this community for my uncle and observed the most caring staff. The seniors living there appeared to be well cared for and the food tasted amazing as I ate dinner with the person who gave me a tour. My questions were answered with ease & knowledge and I felt really good about this being the right fit for my family.

When the time comes to place a loved one in a memory care facility, the experience is heart wrenching to say the least. Finding the Courte at Citrus Heights, for me, is a gift from Heaven. From the moment I was welcomed by [name removed], Marketing Director, on my first visit, I sensed a warmth of sincerity, understanding and knowledge that is exhibited by each and every member of the Courte's extraordinary staff. From first encounter to move-in day, I was assisted, through the process, with expertise and kindness. My spouse's positive acceptance and adaptability to his "new home" has provided our family with the peace of mind that selecting this wonderful facility was our very best decision.

The Courte at Citrus Heights is one of my favorite places to recommend to families. This community truly takes pride in its reputation and how they personalize EVERY interaction. Especially, Monika is super friendly and compassionate. I trust that she will take care of anyone that I refer and go above and beyond! Plus, the rooms are spacious and super nice. It's a win-win!

I toured Pines Assisted Living and it was great! The facility was pretty clean. The friendliness was great. All of the staff that I met were very friendly!

We toured at Pines Assisted Living and the people were very friendly, but it smelled like an old folks' home. It was kind of depressing.

It’s hard to find an assisted living facility that has 24hr nurses on staff. This means they can provide more care that usually would necessitate a move out in any other community. Your loved one now needs a Hoyer lift? No problem. What about insulin injections? No problem. This facility is equipped to handle this type of care. It’s a rare gem and definitely needed in our communities. Thank you to everyone providing amazing care at “The Courte” we see you and appreciate all you do!

I came to the Thanksgiving Luncheon yesterday to be with my dad, and it was so delicious. The care that was put into creating a day for loved ones to be able to have a holiday with our loved one as well as be able to spend it at home with immediate family was very thoughtful. Thank you to the amazing staff and Executive Director.

I really enjoyed participating in the Halloween Party with my daughter and my husband. Everyone was in costume, because the staff helped all the residents with costumes and makeup. The food was amazing! They provided sugar free desserts for my husband and others who are diabetic. I really appreciate their attention to everyone's medical needs while hosting a fun party.

My mom, wife and I enjoyed a wonderful Thanksgiving lunch at the Courte with my dad. The food and service was amazing! The staff at the Courte is always super friendly and responsive when we ask for things. My dod loves all of the staff and has been enjoying the luxury hotel feel of the Courte for the past 6 weeks.

My brother and I had a very good experience when we toured the facility. Staff members were very friendly and accommodating. We found the facility to be very clean and well maintained. The staff answered all our questions and concerns for mom's care and needs. They did their care assessment and confirmed they would be able to take care of mom. The prices were in the ballpark with other facilities and lower on some of the items that mom needed for her care. Food smelled good, and did not find any strange odors. Activities weren't as important as mom is 95 and cannot participate.

Friendly people. Warm atmosphere.

One thing that really stood out to us and that popped out right away was the residents, they were just extremely friendly and our loved one is very social so that was really nice to see. Everyone that we have dealt with so far has been so friendly and helpful, the staff members are quick to respond to any questions that we have. Our loved ones medicine distribution is being taken care of and everything is so far so good.

This community was really good and the tour was great it just did not work for my loved one.

My mom was a resident at The Courte for eleven months until her recent passing at nearly 91 years of age. I am so grateful she was able to live her final months in such a loving, caring, clean, and fun filled environment. We always found the staff to be friendly, attentive, and accommodating to Mom's needs as well as our own. This was no small feat considering her stay there was during the worst of the Covid-19 crisis and shut down. Because we were not able to see her in person due to the circumstances, the Activities Director, as well as other staff members, always made sure we were able to converse with her on Skype or FaceTime two to three times per week. Mom always seemed to be very happy in our chats and I could tell she was really enjoying all of the activities and events. I highly recommend the Courte at Citrus Heights to anyone seeking a special and all-together wonderful place for their loved one.

Overall it is a good community, the staff have been wonderful and now know everything about our loved one and family. The initial tour was nice, but we did have a rough start moving in. We did not have an first nurse assessment of our loved one, and they weren't going to do an assessment until a week after the move in. This stressed us out not being nurses and know how to care for our loved one if something happens. Make sure to have your loved assessed before move in. Other than that hiccup we would absolutely recommend this community, they have been fantastic. It is smaller so our loved one gets a lot of one on one attention. We like that everything is a la cart so we can pay for additional services if needed.

I would tell others that from the moment of first stepping in for a tour, I knew it would be home for my loved one. My loved one immediately sat down and said I'm home. My loved one made a lot of friends during the stay. The food was good for and my loved one really enjoyed the breakfast. The biggest complaint was the big portion sizes.

When looking for a place for Mom and from the time I walked in to visit the property it felt like a loving and caring place to be. Mom was so happy there and she said she was home when she moved in. The Staff cared for mom as if she was a part of their family.

They are very friendly and everybody knows everybody. It is a good size, but not too large. The staff is super and they are great. They are friendly and helpful. You get a sense of belonging here. The food is good here for the residents.

I was able to have a physical tour here, and it was good. It was maybe my second choice, due to convenience. I didn’t have a lot of time to make a decision, just a matter of days. I liked the location, and it had the second best apartment set-up that I had seen. I liked ones that felt more homey, like a true apartment instead of a hotel room. The director was a little bit dismissive to some of my concerns though, so that kind of turned me off.

The community does really feel like a community, and I feel like I know the staff and they take good care of my loved one. communication is good between the staff and our family they keep us well informed. I would recommend this community to others based on my expereience.