Calson Management

My sister in-law loves living at Cornerstone, likes the staff, plenty of activities, and has met a lot of new friends, the place is very clean.

Good location Friendly staff Initial affordability but don't know how much they will raise the rent Application cost is extremely high

Director [name removed] never returned my phone calls. My mom LOVES the chef and food. Staff sometimes enter her room unannounced, she really dislikes this.

I like the staff there could be more. I think the price is very competitive

The facility really takes care of my mom. I would recommend to others.

My husband seems really happy there! The dining experience is great-restaurant quality- even with tablecloths and flowers! The food is very good with much variety and well cooked. Overall, care staff are responsive and caring. Rooms are kept very clean, with beds made everyday. Good choice of activities, including many card games. The common areas are beautiful and comfortable, feeling like homes! The only reason I took off one star is that the laundry must be a little under-staffed, as personal laundry isn't picked up often enough. BTW, there is no extra charge for personal laundry or for Spectrum tv and wi-fi. Traffic in the area can be tough especially in the late afternoon!

My mom is settling in but it has been difficult. Making the transition from Truwood to Saddle Ridge has obviously been difficult for all involved. I think the number one problem is being understaffed in all areas. I would definitely have looked at other places because my Mom is wheelchair bound. We had already started the process to move when the company changed and we were hopeful it would stay the same, but it didn't. We have definitely heard more complaints than support from the residents. I do think the administration is becoming more focused on the residents needs.

A little shaky on the communicating now that he's there. The sales team didn't skip a beat. [name removed] and [name removed] have been top tier. The nurses are superb in the memory care and the receptionists [name removed] and the super helpful weekend young lady(name starts with a [name removed]).

what we like the most about the community is that they truly cared about residents and ensuring they are safe. Once new management took over you could see improvements immediately

Rating is different depending on department, food 3, so processed and frozen, probably happens at all facilities , staff in dining is a 4,activities 4, they definitely need more physical activity especially In Memory care even if it's taking them out for a walk in small groups. Rooms 5 newer facility nicer rooms. All said they treat my mother excellent so far. I think there is a need to meet with family members after they have made a decision to place a family member in a facility on what to expect, not only for the family member but for the family too, especially in memory care. I have thought about starting something like this , it needs to be done!

Pros: Staff is very friendly. Room size has enough space. Food is very good. They have group movies and exercise which is nice. They were vigilant in keeping an eye on his blood pressure when he had his pacemaker implanted Con's: They could sweep the room more often. At night they are a little slower coming to aid my dad when he needs something but understandable since there are not as many of them at night.

The facility is in near downtown Oakland near Lake Merritt. It has very nice views of the lake and Berkeley/Oakland hills. The place has a lot of nice amenities and provides 3 meals a day. Overall, I would consider this a place to live.

Very good caregiving team. I would recommend to others

My sister in law has been very happy there. They have plenty of activities, good food and overall service. She has met a lot of nice people, and the staff are good too.

Dining was great and the terrace was very spacious and great for outdoor walking. My only negative experience was being able to reach employees by phone. The front desk and medical staff were great in person but hard to reach by phone The other extremely negative experience was that I was not informed that the medication staff does not cut pills w/o a score line. This needs to be very clear to families moving in because I had to have several medications changed last minute which was very stressful to my father and I This needs to he highlighted before move in and did not come up in the in person assessment

Residents and staff are friendly and helpful. food is unremarkable,. Wait time for meals in the dining room are on the average more than 15 minutes.. One of three elevators has been out of service for months (according to long time residents,) which causes wait time at the elevators more than 5 minutes at peak use times. In my apartment the sheer drapery fabric is torn because of age and the drapery for the patio door is missing, one of the pulley cords is a string which does not function. One closet is missing a sliding door.I moved in 39 days ago and do not have housekeeper. The acoustics in common areas are poor which makes it difficult to have a conversation with so much unattenuated sound. The housekeeper laundry machines have been out of order since I moved here. Residents can only use the resident laundry before 8 AM and after 5PM week days until house keeping machines are repaired. The top shelves are too high to reach without a ladder (I’m 5’9” tall).

I'd recommend it. The staff are very friendly and accommodating. Since the Farmstead is the first and only place that we have experienced renting from, I'd say we're all happy with them but we have no way of knowing how it compares to others

Entryway nice - room to drive up and load or unload. Security presently a sign-in with a guard - being updated to a keypad soon, I was told. Building fairly new, recently upgraded . Seismic work, I was told, and paint and fixtures - probably furniture - it looked new. Hallways long. Unit I saw was pleasant, fairly roomy. Kitchen area was tiny - looked to be there so toey could say the unit had a kitchen. Laundry at end of hall. Clubs, groups, entertainment from their monthly calendar kas expected. Tenants suggested groups, activities director would set 'em up, if I recall correctly. Nice library: good selection. Had a wood shop, well-equipped. Didn't eat a meal there, and didn't see (many) residents, so can't judge either for satisfaction, thus my rating is not complete.

Housekeeping is supposed to be included. No, we would not recommend Lake Park Senior Living community to other families. I'm sure there are worse places. I don't think she is getting her monies worth. My thoughts on Lake Park Senior Living-sells people are really good at their jobs. Much room for improvement. I recommend checking out other places. I wish I had

The care givers are excellent! very helpful, caring, and compassionate with the residents and families. The facility looks brand new- bright and cheery - remodeled in 2018 kept in tip top condition. Just a minor problem with misplaced items in laundry only occasionally.