Brookdale

I would give a 5 in all categories except food but we all have preferences it is rather bland but good selections. The people are supportive and involved with the needs of residents. They get involved with medical issues as needed and give guidance and support. Overall staff top to bottom are caring. Older facility but they stay on top of maintenance issues and cleaning. Yes I would recommend this facility. For the cost that is out there these folks are the best at caring for the residents.

We all say 5 for everything. She's only been there since November 1 so not too much in the care area yet. Our joke is that she now has her dream come true - a handyman at her beck and call. Our sister does not have to live alone anymore, gets the care she needs, she eats good and has lots of activities and friends to do things with. We can visit all the time and take her places. We, her sisters, are also older so this helps all of us have a better quality of life.

We like the property, the age was actually selling point due to age of trees and the way the buildings were spread out The staff was very accommodating and transparent.

We were greeted kindly and the sales coordinator was knowledgeable and thoughtful, we were able to tour an occupied apartment while the couple were at dinner - they were so gracious to allow us the chance to see the unit and visualize it better than just looking at a floor plan.

This place was just the right location for my husband. Clean facilities from my observation. Different levels of activities and everyone was so caring. Price however maybe out of my range. That’s all I can provide for this visit. I am still in the process of finding a place and may very well have to come back to this facility later.

Mom has been a resident of The Crossings memory care floor of Brookdale Sarasota Midtown since March of this year. She has been well taken care of, and communication with the staff has been wonderful. I know I can contact the staff without issue.

My family has been extremely pleased with everything since my dad has been living here. We have enjoyed all the fun activities right along with my dad and other residents. My dad has really enjoyed the food and the morning exercise class. I love that this location is surrounded by park with walking trails, which my dad enjoys visiting. The staff has been amazing and helps take care of thing quickly. Everyone has been very nice.

My visit with [name removed] was excellent. She is very personal.

Employees are very pleasant ad well informed/ The area is clean and well decorated. The room apartments are spacious and excellent conditions.

Very nice facility. Clean and very neat.

It was a collaborative decision among my two sisters and me. Mom had her input as well, on where she wanted to be. The decision involved a large matrix of parameters, such as geographic location, accommodations, services, people, and relative affordability. Each of these parameters could also be subdivided. There was no single reason for the choice.

The friendliness is a 5 although maybe some clique-iness of some residents. We just have medication reminders /safety checks and that is fine (soup and veggies always good...deli sandwiches are a little skimpy). love the activity staff but maybe some more varieties of activities,

Definitely a five. When we first started looking at Brookdale, we had heard different stories from different people. Some good some bad. Our experience has been all good so far. The experience was very positive. From the beginning tour to help bringing in [name removed] furniture and personal items, everyone was extremely helpful and friendly. His experience has been similar with the residence. The facility is light, bright, and clean. His studio looked like it had just been built. It looks so new. He is more than pleased at this point and in a text yesterday he said his apartment is starting to feel like home already. I couldn't have asked for more.

All he staff was very polite and friendly. [name removed] was extremely kind and flexible working with out schedule. The facility is clean and smelled nice. The resident seem happy, friendly and well attended to. Great Tour! Thank you! PS the new remodels look great!

Received a very though tour from [name removed]. Very knowledgeable and accommodating.

Great mid-size facility for people looking for charm without the large facility atmosphere. There are a lot of activities to participate in if you choose. The facility is in a great location near shopping.

[name removed] was amazing and in addition to giving us a tour, she also introduced us to some residence so we could talk to them about their experience. We were also able to sample the food and saw how caring and attentive the staff was from topped to bottom.

I took a tour two weeks ago and wanted my wife to see Brookdale and see the model room. She was as impressed as I was on my first visit. Everyone is so nice and it’s always so clean. We came without an appointment on a Saturday and was greeted by the activity director who I believe was [name removed] who gave us a tour while he was working in the activity room. The food smelled very tasty. We hope it all works out for my wife’s Dad. Looks like a great place that feels like home.

Very friendly atmosphere and although i didn’t ultimately chose Brookdale, I would recommend to anyone who is considering for a community for their loved one to make sure and put Brookdale Ormond West on their list of communities to visit.

We had a trusted friend tour for us because family that are involved all live out of state. These are her observations. Everything was fresh and clean and the residents all seemed very happy. Noticed the residents and staff all greeting one another. Apartment was very nice with a lovely view. Hoping to get my almost 93 year old mother there with her two cats!