Brookdale

Brookside is filled with amazing, caring and helpful people. Hands down a great facility! I got my mom a double room which was like a small apartment. The regular rooms are small (like other places) but doable. The food was amazing! I ate with my mom often and couldn't believe how tasty the meals were. Many choices and they were extremely accommodating.

My mom is in the memory care unit and has been at Brookdale a little over 3 years. We wouldn't want to have her anywhere else. The staff is awesome and takes care of mom when we can't. We go almost everyday and she is clean and her room is clean. Having someone with dementia is hard but it helps to know she is in a caring environment when we aren't there. The memory care staff is awesome!! The food is awesome mom cleans her plate everyday!!

Good food, love our apartment. We can see the whole front range.

What we like the most about the community is the activities that are provided for the residents.

The director and receptionist were my initial interactions and were both friendly and helpful. As I was walking in, some residents were being loaded into the bus and I saw the staff treat them with care and respect. I also liked that they were taking them on an outing. The director patiently answered all my questions and gave me a full tour of the facility. I was pleasantly surprised that they had an inner courtyard that I thought was very inviting. The studio room seemed a bit small to me and the prices seemed very high is the only negative I can say from this tour. This place definitely gave me some things to think about.

It was close to family and I liked the staff who worked there. I also appreciated how long the staff has worked together. It's been an excellent move for my mother. She rarely answers her phone because she is participating in most of the activities Brookdale offers. Mom is involved, safe and happy

Great place. I love it for my mother.

I checked about 5 or 6 facilities until I had it narrowed down to just a couple. I took mom with me to have lunch with the 3 possibilities. Mom and I both had to have a second look at Brookdale, which we chose. It was one of the best decisions I have ever made. The staff were friendly, knew everyone’s name and treated them like their own family. I knew all the staff, they also became my family. I would highly recommend this facility to anyone that loves their family member or is looking for a long term assistant living facility because there is none better.

5 for all 8. What I like the most about the community are the residents, the food and the overall atmosphere. Yes, I would recommend Brookdale Mt. Lebanon community to other families based on the experience so far.

Questions 1-8 all would be a 5. Brookdale staff are truly the best and I can't say enough good things about them. They become like family and really care about the people staying there. I think because it's a smaller facility and many of the staff have worked there for a long time. That's a good sign of a good working environment.

Now that my sister's dementia has continued to gradually worsen, she needs assisted living. Brookdale is just 2 miles from my brother and his wife and when he had positive things to say about it, I learned how to use Zoom so that my sister could have a virtual tour and be assessed for admission. [removed name] and [removed name] were so prompt with their emails in getting the Zoom set up and what was required for the assessment! That gave me a lot of confidence in Brookdale before seeing it. The Zoom Call proceeded and there was lovely [removed name] with the kindness and patience any family member could want. She could walk (literally) and answer dozens of questions at the same time. Even though the weather was gloomy in Murray that day, the call felt sunny. [removed name] explained how assistance worked and made sure I knew the various options so that my brother and I can get the best arrangements for our sister. Best of all, my sister is looking forward to moving into Brookdale later next month!

Brookdale has provided exceptional care since my father‘s arrival. Staff members have been consistently friendly, and attentive from the moment he moved in. Despite his several health issues, we have seen significant improvements in his condition. During my visits, I observe staff greeting residents by name which suggest a positive and engaged working environment. My father has also expressed his genuine happiness with living at Brookdale.

Brookdale is the best place for loved ones. Caring staff, lots of activities for every level of care. The staff took time to interview and explain all activities and meeting the needs of each individual person

It was great to see and compare to others I have visited. Not going to be the right fit for my mother. We will need to keep looking for other locations. Would like to find something closer to home.

I cannot say enough wonderful things about Brookdale Capitol memory care. From the moment you walk in, you feel the warmth, kindness, and genuine dedication of the staff. They treat every resident like family, showing unbelievable patience, compassion, and respect. The community is clean, welcoming, and full of engaging activities. We had a wonderful experience working with [name removed], the Admission Director. She was kind, knowledgeable, and incredibly patient throughout the entire process. She made what could have been an overwhelming transition feel smooth and supportive. We are very grateful for her guidance and highly recommend this community!

It's only been a month since we moved mom in at Brookdale. So far, I only have good things to say about Brookdale @ Grandon Farms. Our only communications have been the heads of the various departments who all are eager to help

Our counselor [name removed] found it as an alternative for us. it has Brookdale's reputation but Healthcare Plus that gives it the care we needed. We would recommend it to others. One thing we notice is that it would be so positive if there were more men that lived there. Also we picked building 4 because of the beautiful patio. We mistakenly thought that all the activities were in all the buildings. This was especially appealing to us because we wanted our loved one to be involved in activities. Not to just sit in his room and watch tv. Unfortunately there seem to be very few activities in building 4 so because He is not very mobile he sits in his room and watches tv. Unless someone goes and takes him to other buildings.

Our Mother has been at your facility for a Month now. We & she love it there. , I would highly recommend to others.

Life long care- end of life/ hospice moving loved ones with memory issues is very difficult on them Best to move once and receive forever care Brookdale has all the necessary certifications and veteran discount

5 for all categories. What we like the most about the community is that the staff is just wonderful. Helpful, courteous, Respectful. The facility is warm, inviting, and organized. My mother in law loves it there. She lived with us for almost a year.