Brookdale

Facility is beautiful. Very bright and exceptionally clean. The staff is very friendly. I was checking the facility for memory care for a relative and I like how the memory care is in its own wing of the facility. They have their own dining area, areas where they can go outside but not leave the facility, it's very secure. Lots of activities for the residents to do to keep their mind occupied. The rooms are a good size, I particularly like the studio for the person I was checking the facility out for. The bathroom is huge and has the walk-in showers and lots of safety bars. I was just very very impressed by the facility overall. Do not have one negative comment to make. Overall a 10++ on a rating scale. The staff in the memory care was very friendly. I love how each resident has their picture on the door and a memory box to put their memories outside their door. A very friendly, healthy atmosphere and a wonderful staff.

The support staff were very kind and checked on us as appropriate. My spouse is virtually deaf which can be confusing to others since there is not a visual alert that he needs to respond to questions or, most importantly, that a stranger had entered the room. They were very patient with him and respectful. The backup coffee bar was a great spot to find a little extra to the dining room. He would not leave our room so the meal service was very important to him and the cookies were a pleasure to him on many mid-mornings.

This place is older, rooms are smaller , there is a definite odor in the building . However: the staff were lovely, one of my best friends is the new director , and I know the staff has good longevity at this building , those are important things . Not sure how stepmother would react to the small size of rooms and age of building.

My tour was very informative. Lots of things to do at the facility as well as transportation to stores, doctors appointments and church services as needed. Dining options are plentiful, with restaurant style seating and options. Apartments are nice, though studio rooms are a little small.

Love the 3 meals a day included. Also housekeeping and laundry and making bed once a week. Transportation is also included. There are lots of activities included. A nurse is on duty 24/7. The staff are friendly and knowledgeable

After having a horrific experience at another memory care facility, I thoroughly researched many other facilities to place my mother-in-law in. I’m confident that we are making the right choice by going with Brookdale.

Pleasant neighborhood location in Circle C. Smaller scale than many (about 75 total residents) Memory care residents and A.L.. residents may both participate in all activities. M.C. are accompanied to activities. Pleasant main courtyard reminiscent of a back yard. MC. courtyard has more of a back patio feel than a yard. Warm staff wants residents to feel fully at home and encourages socializing and spending days in common areas. Saw exercise class (tai chi) and therapy dog visit.

[name removed] is wonderful, very informative & helpful, she was so nice to bring lunch to my friend [name removed] & I which was better for getting info communicated to him. She has been patient with him in providing answers to all of his many questions.

My aunt and I were blown away by the experience at Brookdale Heritage Plaza. [name removed] and staff were warm and welcoming, the food was delicious, it was meticulously clean, and most importantly the residents were genuinely happy and welcoming. They immediately invited my aunt to join their puzzle and pinochle teams, invited her on outings, but didn’t make her feel pushed. They sat and listened to her talk about her concerns and addressed each one in a thoughtful way. She lights up anytime we discuss her plans, so we went ahead and put her deposit in later that week. She is excited to move, even though it is a new town. I haven’t seen her light up like this in a long time.

From the initial conversation with [name removed] to walking in and being greeted at the door, we felt confident this would be a place for mom! Everyone has been so nice! Mom got to participate in an exercise class and was offered a snack, while visiting! We reserved a room with a beautiful view! We think she will love it here!

We recently toured Brookdale for our brother who was recovering from a stroke. It was an excellent experience start to finish. It is extremely well maintained and very clean. Everyone was friendly and helpful and especially [name removed] who spent a lot of time answering our questions and showing us the facility. Although it was not our brother’s choice, we are keeping it in mind for our mom who is considered a move. We highly recommend!

Beautiful views. Beautiful back yard with the lake view. Cute apartment. Perfect size and layout. Staff friend professional Answered all my questions to my satisfaction. Love the outings and activities available for the residents

Had an interview and found the place to place my wife in, they help you thru all that is needed and I thank them for having me. Today I move her in and she is happy with all they have to offer her, food, living area.

We are very happy with Brookdale staff, food/dining, apartment size and cleanliness, transportation services. I would recommend them to others who are searching for a community for their loved one.

We toured this facility for my mom. The staff, director and residents all genuinely seem happy together. We saw the staff engaging in a genuine caring manner with residents and felt like they truely individualize the care to each resident. Ultimately, we chose another facility but that was strictly due to proximity to me. Had Brookdale Stonefield been closer to me, that was our first choice.

A great place-very professional staff. I have been very pleased

Their great administration and nursing staff are what make this facility what it is.

Pleasant is a word for how I felt. Not pressured, calm and comforting people and facility. It was my first visit to a prospective home for my husband and I did not know what to expect. Tour was very thorough and when I was finished, all the other information on pricing and care ratios, etc were discussed. The facility is extremely clean and residents were free to roam around. Seemed a happy place.

Staff is very caring to all needs of the residents. I would highly recommend Brookdale Kettering.

[name removed] was extremely pleasant to speak to and tour with. Answered all questions and addressed concerns. Super refreshing to get such honest feedback! Her patience is commendable and much needed in a facility like this.