Brookdale

I recently toured Brookdale University Park. The grounds and facility were very nice. [name removed] did a great job explaining everything and answering all my questions. It was a great tour and I really liked their facility!

I tell any families about the wonderful, caring staff at Brookdale Hamilton. From the first meeting and tour, the family is treating with care and dignity. My clients have had a great experience with the team.

[name removed] did a great job giving us all the time and info we needed. She arranged a visit to an apartment and explained everything thoroughly. It was not what we are looking for, but it had everything someone in a different situation would want.

Excellent facility with warm common areas. Rooms are spacious and very well designed. Food was very good and social offerings were plentiful. Only concern was there is independent living, but no onsite assisted living or memory care. Planning for the future and don’t want to make more moves.

The Sales manager gave me a very good tour of Brookdale. She answered my questions & gave me a lot of information as well as a packet to take home. It is a smaller facility and has an informal atmosphere. Although it is an older facility, it seems to be well maintained. There is not a lot of variety in the size of the apartments. None of the residents' closets appear to be walk-in size. Their courtyard is very inviting.

Talked to [name removed] about visit. Nice tour, liked facility. I do feel the building needs brightening in the halls and paint. Apartments I saw were nice and spacious.

My first impression of Brookdale was that of welcoming, comfortable and had a very pleasant atmosphere.

Clean facilities. They take excellent care of mom. I highly recommend Brookdale Brownscreek. Great staff, fun activities.

Brookdale Shreveport is a very nice facility. It is clean. No urine smell in the Memory Care unit. It has a lot of ambient light and very homey. The facility is not as new as some I visited so I am giving it a little lower score just on that fact. The staff all seemed genuinely engaged with the residents and welcoming to me and my sister. It is also close to my mother's doctors and preferred hospital. We had a lengthy visit with no indication that anyone preferred we speed the visit up.

The apartment needs to be renovated but they are willing to do it and now I need a price.

After visiting with [name removed] we are very comfortable with our decision to move my mother into Brookdale Spring Shadows. She was very thoughtful and answered our questions in addition to asking some hard questions of us. Brookdale is 5 minutes from our home so we’ll be able to visit mom as often as we like. I am very happy with the level of socialization and physical therapy that will be available to my Mother. We will start the move in process shortly and look forward to providing a new healthy environment for my mother.

The lady who met with us was friendly and professional. She was courteous and informative. She answered all of our questions. In the guided tour of the facility we found the residents happy and contented. The facility was clean and well maintained. The staff we met were friendly as well. It appears to be a nice place to live.

My mother was at Brookdale Solana for many years. She loved it there, so when her dementia raised it's ugly head my brother & I found Claire Bridge at Brookdale Champions for her. All rooms were clean and comfortable. Several precautions in place to keep the residents from wondering. There was a huge window in mom's room so she could look outside and Brookdale even had a nice yard area for the residents to sit or walk. [name removed] is the Program Director, we found her to be understanding of all the residents. I was happy to see how well [name removed] and all her staff interacted with the residents. The staff was so caring and concerned for the residents. Brookdale kept my brother and I informed of mom's state of mind and her physical condition at all times. Mom made some good friends at Brookdale both staff and residents. [name removed] let us know when it appeared mom's final days were upon us. I'm so thankful for the caring that the Brookdale staff gave my mother.

Very clean and inviting.

The staff has been wonderful to my mother. They also made it very easy for me to transition mother into Brookdale. It was one of the hardest things to do. I would recommend to anyone!

My Dad is happy and healthy and enjoys himself. I could not be more satisfied.

5 stars across the board! The staff and many of the residents warmly welcomed us at move-in, and they’ve been incredibly supportive during her first month. The apartments are a great size and perfectly suited for the residents’ ages. We couldn’t be happier with our experience so far!

Have been here 3 years like it more and more. Everyone is friendly and has been very cognit of my needs.

[name removed] did a wonderful job explaining everything and answering all of our questions. The memory care unit was cozy and personable. So refreshing after seeing a big impersonal facility. The staff knows each resident and their preferences. They truly seem to care. This is the kind of place I was looking for.

Touring this facility was very nice. Tour associate was very knowledgeable and helpful. I appreciated the respect towards Veterans. The tour room looked very nice and was easy to see how furniture we have could fit in the room. I appreciated the associate listening to myself and my parent.