Brookdale

[name removed] worked with me to find places in my area that were in our price range. She provided the information for Brookdale Dr. Phillips and [name removed] reached out right away to schedule a visit and answer any questions. We took our tour and made me feel beyond comfortable with the staff and facility. I stopped looking after this visit. They coordinate events, schedule trips to the store, coordinate appointments, and most importantly they provide excellent care. I visit frequently and feel at home. If I have any questions I call and I am helped. My dad is not adjusting well as he wants to be back home, but needs more care than can be provided at home. While I was there yesterday I was told they are continuing to try and get him to engage and leave his room. They aren’t giving up! They want him to feel at home. I feel he is in a safe place with great people.

You feel a sense of warmth and caring from the first time touring. The residents are friendly and welcoming. I am retired nurse who worked in skilled nursing and this community is the best by far and surprisingly not the most expensive. The food is delicious with many daily choices. I would highly recommend.

Staff is awesome, facility is clean, and lots of fun activities for my mom. The staff are attentive, kind, and helpful. My mom has fun doing the activities and it’s great to see her have more socialization as compared to when she lived alone. Thankful I found Brookdale NW Hills!

Everyone was so friendly and so professional. We loved what they had to offer. We love the way they treat their residents. And we actually are going to be checking in next week. As a full-time resident, we were so pleased with what we learned.

We moved my 80 year old dad to Brookdale Tamarac a month ago. We have been so impressed with the staff. Everyone is so helpful, cheerful and welcoming. The staff definitely goes out of their way to help. My Dad felt very welcome with the residents too. They immediately took him under their wing to show him around. People are always asking him to join them for meals. Which has been great since he didn't know anyone at Brookdale. There are lots of events my dad has been invited to. We love all the perks living here too. The Shuttle services to appointments or to grocery shopping has been wonderful. So happy he's making friends there. He REALLY loves the food too. So much variety and everything has been delicious! We are truly blessed to have found such a wonderful facility. We love seeing my Dad so happy and adjusting so well.

All the lunch meals that I have eaten at Brookdale have been delicious and nutritious. Brookdale is expensive in comparison to other places but worth it if you can afford it. They try to get the residents involved in various activities throughout the day so that they get out of their rooms and have interactions with others. Staff are very friendly with the residents and call them by name when they see them throughout the day.

The food is good. The facility is well maintained. Activities great grounds well maintained. The pager system in my room 15 intrusive, annoying and loud. It's gone off at 4:15 am. Numbers have been announced23-27 times. When I'm the TV when the pager is on.

We were looking for a place for my mother-in-law and decided to do a walk in visit to Spring Shadows. From the moment we walked in, we felt an immediate warmth as we were greeted by the Director, [name removed], and Activities Director, [name removed] it truly felt like family. [name removed] then introduced us to the nurse, [name removed], [name removed], and other staff members all of whom were equally welcoming. We had the opportunity to sit with [name removed] and [name removed], and [name removed] deep knowledge of senior living was evident. She not only answered our questions but also offered helpful suggestions to support us while we made our decision. The residents we saw were genuinely happy you could tell they felt at home and loved being there. The only reason we didn’t move in was that we needed a downstairs unit for my mother-in-law, and unfortunately, one wasn’t available at the time. Thank you, Spring Shadows, for the fantastic work you’re doing! I would absolutely recommend Spring Shadows 10/10!

I enjoyed the guided tour very much and the facility was very friendly, nice, clean and comfortable. I have no more questions they have all been answered.

My sister in law loved living there. She made a lot of friends very quickly. They keep the building very clean and well decorated. The staff are friendly and very helpful and willing to help you at any time. They encourage visitors and they take you to appointments whenever possible. I did think it was a little overpriced but everything is these days. Overall it was a wonderful experience for my sister in law.

Close nit community, friendly residents and staff.

Facility was clean up to late. Sales manager and staff were very helpful. Information given was complete and questions were answered cleanly and completely.

I had a beautiful bedroom/living room suite set up for him then he had a set back and we very disappointed that he needed to go into a nursing home. I loved the place and the staff were wonderful

Response time on our concerns at the other two was abysmal. Brooks is the best for now. We will see what Trump does to Medicare in the days to come. As of now the staffing is the best we have found.

The facility is expensive, but most are. Brookdale is wonderful. I'm so glad we chose it for my 88 year old sister who is in early dementia. The food is excellent, the staff is caring and attentive and so friendly. The facility is neat and clean. They offer a lot of activities for residents. We couldn't be happier with our choice for her.

1.Overall experience – Mom moved in [date removed] and has adjusted well with the help of administration/staff/community. 2.Cleanliness of the facility – I visit Mom regularly, the facility is always clean. 3.Friendliness - Admin/Staff have been fantastic with Mom. Always friendly to me as well. 4.Quality of care – Whenever Mom needs anything, it is taken care of. 5.Administrative staff – Always a phone call away when we need any assistance. 6.Food – This is the one area Mom doesn’t always care for. She always loves the breakfast meal. 7.Activities – There seems to be a variety of different things to do. They bring in great music events. 8.Value for the money – I will always think the system is broken when it comes to finding an alternate place for Mom. It is very expensive no matter what you do. This is not one of the shiny new pennies in town, but it is well kept and clean and the admin/staff/personal care have been great.

Very nice dad is very happy there. God staff good food provides assistance with daily needs. Nice rooms.

Brookdale Medical Center Kingsley is an amazing place with incredibly kind people. You can tell that every one of the staff really enjoys their work. They make sure Mom gets out of her room to socialize. They also carefully consider dining groups so that new residents feel welcomed and at home immediately. Mom did not want to make this move, but within a week, she was enjoying herself.

The management and staff are very kind and responsive. They really do treat all those living in the facility with kindness and respect. My mother felt like it was new home for her and she only had kind words for those providing her care services.

I did on-site visits at 5 different facilities and this was, by far, the one. Ever since I met Krys Davenport (she did my tour and managed getting Dad set up) and the team that works directly with my Dad I knew this was the best option. My Dad has friends here. He says he doesn't LOVE the food but he cleans his plate 3x a day and has put on some HEALTHY weight - he's not so skinny. I know my Dad is safe here but the best part for me is that I know he is CARED for by the care team. I've seen [name removed] (the Health And Wellness Director) refer to my Dad as Best Friend - and I've seen his smile in response - and it deeply warms my heart to know that he's in a competent place that is also CARING for him as an individual. I have had ONLY good experiences with everything from logistics to my un-announced drop in visits. Highly recommend.