Brookdale

In a world where more and more require assistance just to live, we are fortunate to have such a warm and caring facility to look after our loved ones. Enrichment programs, chef-prepared meals, innovative solutions to difficult matters this makes Charleston Gardens the premier-place for those who can't live alone. Caregivers love our family like we do.

Everybody there is super friendly! My dad is pretty grouchy and has always complained about his caregivers in the past but he has no complaints and he's been there quite a while since this past November. The only thing he complains about is the food, but everybody is very nice and the place is always very clean and they have activities that he enjoys. He plays bingo almost every day and always wins prizes. I can relax knowing he's safe and taking care of.

Our experience with Brookdale was the best anyone could expect. Everyone we had contact with was extremely professional and courteous. Very accommodating with everything we needed or asked for. The nursing staff was beyond our expectations. Any concerns were addressed immediately [name removed], my brother, who was the resident, was there less than two weeks when he said it was a great place and asked me how I found it

The staff was very friendly and helpful. They worked directly with dad's caregivers at the VA Hospital. The facility is easy to navigate. We were able to visit and even eat with him just about anytime we wanted. They seemed willing to to entertain having out of town visitors stay with him although his health did not enable us to try this out.

I like the people who work at Brookdale. Every type of staff member is kind & courteous. They are willing to help with everything & I appreciate them! It is clean & comfortable

This is a very well run facility!! My husband and I were very happy there and they are taking excellent care of my mother now. Staff are all very professional and compassionate.

It's a very nice and clean facility that we were able to make dads room like home with things from his home. Staff was very helpful and friendly and knowledgeable when it involved dads care. No complaints. Everything wasn't always perfect, but we didn't expect it to be when personnel changes with shifts, and everyone has different personalities. I would recommend Brookdale Burlington to anyone.

We're very happy with the place/experience. The tour was very informative. Staff were helpful. No issues. My dad is a bit of a curmudgeon but even he seems to be doing well there. He's participating in activities and seemingly making friends. Rather surprising.

They keep clients busy with various activities. The facility is clean. The staff care about clients. They also care about clients family.

I would highly recommend. Staff never give up on patients. They reproach and know how to deal with dementia in a gracious way

They were easy to work with. I get constant complaints from Mom about the food. She is moving in June and didn't want another Brookdale. They seem to be struggling with staffing.

Caring, understanding, loving community and staff. They treat the patients and their families with patience and respect. They go out of their way to meet your loved ones needs.

Improve on variety of meal choices and add a few more activities. The community inclusiveness is great. Care and concern is also evident.

My brother [name removed] had been in hospital care for Pneumonia for over a month. Working with the Case Coordinator [name removed] at the hospital and A Place For Mom Senior Advisor [name removed] is how they came up with Brookdale ( Poulsbo) mainly because the Dialysis Center my brother was assigned to was also in Poulsbo. An appointment with the Director of Brookdale ([name removed]) was arranged by another representative of APFM named [name removed]. I have had interviews with other Assisted Living facilities already and I was most impressed with how friendly and thorough [name removed] was. His first question to me was asking about my brother and his needs. [name removed] assessed that my brother's need for a place to regain his strength, mobility and nutritional needs was a priority. To expedite Brookdale's assessment process, the interview with my brother was done on a Sunday by Brookdale's head Nurse [name removed]. By midweek my brother was moved into his new apartment. From the first moment I stepped into Brookdale I was greeted with friendly and helpful hospitality. I was also impressed with how transportation to medical appointments for my brother was accommodated. [name removed] was very satisfied by his stay there and he was able to recover fully enough to return back to his own home.

Very friendly and caring staff. Very clean and organized. Fun activities. The courtyard is beautiful. My aunt is very happy there. This is the 3rd home she has been in, those places are awful! I know I found her, her forever home. Staff is very attentive!

Kind, gentle, patient and informative! Cleanliness, staff, setup of building is what stuck out over other places.

5 for all categories. My dad received excellent care at Brookdale. What we like the most about Brookdale is the Care given to patients and we would absolutely recommend this community to other families.

I was very pleased with Brookdale and the way my husband was treated. I would rate all the categories a five. Yes, I would recommend this community to other families based on the experience.

My mom keeps saying all the staff are very kind to her. And they make sure that she goes to activities and events. They also make sure she keeps herself clean

I spent years wondering if my mom needed elevated assistance due to her cognitive decline. After some tremendously low moments, I began my search for memory care. After multiple tours I FELL IN LOVE with Brookdale in The Colony. Why? THE STAFF. The director [name removed] is an old soul who genuinely cares for the residents & passes that to the staff. She believes in music & the celebration of Holidays which creates a home kind of setting. Next, the intimate, memory care only, setting. The low number of residents allows your loved one to get AMAZING care. Finally, the program coordinator [name removed] has created an environment of stimulating fun! From field trips, daily games, or an afternoon Happy Hour with loved ones, the resident's cohesiveness is front & center. My mom was in rough shape on day 1, but she has made a miraculous turnaround & is the life of the party now! She needed Brookdale and is beyond happy & at peace & that is so important to me. Thank you Brookdale from the bottom of my heart.